Yves Rocher has been a dependable resource for helpful, reliable and just plain fun products! Plus they always have lovely, delightful fragrances! I’ve had many many years of experiencing all the wond... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I thought the customer care team was very responsive and respectful with questions regarding the product and the return. I’m sure majority of the world loves the scent, but it was just too overpower... See more
Company replied
My sincere thanks go to the company employee who helped me track my package and was happy to assist in resolving any issues, should they have arisen. I have been using this company's products for over... See more
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I recently tried a few Yves Rocher products and I’m really happy with them. The hair shine vinegar was my favorite — it actually made my hair look noticeably shinier and feel super smooth without weig... See more
Company replied
Company details
Written by the company
As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.
Contact info
United States
- www.yvesrocherusa.com
4.6
Excellent
95 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Natural products
Great prices, fast shipping, good natural products. Nice secure packaging is a plus.
May 4, 2026
Unprompted review
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received the Vinaigre Brilliance
I received the viniger shine for hair could not beleive how great it works I am 84 my hair is kind of dull looking even after I use a shine after using this prordut my hair had a beeautiful shine and feel.
May 1, 2026
Unprompted review
I was under the assumption that it…
I was under the assumption that it wasn’t so sparkling on your skin but it is. Doesn’t give much of a glow. Dissatisfaction in product.
May 1, 2026
Unprompted review
This is my loveliest company in the…
This is my loveliest company in the world! I am so happy to use all things for my family! I am as member 7 years already. You are the best!
April 29, 2026
Unprompted review
Quality
Quality, Efficiency, and Great Customer Service/Support equates to a Wonderful Experience and a Return Customer. Thank You!!!! 💕
April 20, 2026
Unprompted review
Reply from Yves Rocher
Hi,
Thank you so much for your wonderful feedback. We are delighted to hear you had such a positive experience and that our products and service met your expectations.
We truly appreciate your support and look forward to welcoming you again.
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This product SMELLS AMAZING
This product SMELLS AMAZING. And it left my hair super shiny
April 22, 2026
Unprompted review
Reply from Yves Rocher
Hi Pam,
Thank you for your lovely feedback. We are so happy to hear you enjoy the scent and that it leaves your hair shiny.
We truly appreciate your support.
Yves Rocher has been a dependable…
Yves Rocher has been a dependable resource for helpful, reliable and just plain fun products! Plus they always have lovely, delightful fragrances! I’ve had many many years of experiencing all the wonderful things they have for skincare, body, hair and makeup. You won’t be disappointed. And if you require customer service for any reason, they provide all the help you need!
April 18, 2026
Unprompted review
Reply from Yves Rocher
Hi Susan,
Thank you so much for your wonderful and loyal support over the years. We are delighted to hear how much you enjoy our products and fragrances across all categories.
It truly means a lot to know you can rely on us and our customer service.
excellent hair care
first, i love yves rocher hair care products. living in a remote location, far, far away from any stores that carry yves rocher, i particularly appreciate the option to order five bottles as a package. very nice packaging.
April 16, 2026
Unprompted review
Reply from Yves Rocher
Hi,
Thank you for your lovely feedback. We are so happy to hear you enjoy our hair care products and that the multi-pack option is helpful for you.
We truly appreciate your continued support.
Exceptional
On-line service is easy and timely. The products are exceptional. I’m glad I came back to Yves Rocher products.
April 16, 2026
Unprompted review
Reply from Yves Rocher
Hi Sheila,
Thank you for your kind words. We are so happy to hear you had a smooth experience and that you are enjoying our products again.
Welcome back, it means a lot to us.
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Stuff is awesome
Stuff is awesome. Shipping is quick. They stopped sending free samples though, hence the 4 stars instead of 5.
April 15, 2026
Unprompted review
Reply from Yves Rocher
Hi Kamala,
Thank you for your feedback. We are glad you enjoy our products and fast shipping. We also appreciate your comment about samples and will share it with our team.
Order todayEasy ordering and fast delivery
Easy ordering and fast delivery
April 10, 2026
Unprompted review
Reply from Yves Rocher
Hi Adrienne,
Thank you for your feedback. We are glad to hear your experience was easy and that your order arrived quickly.
We truly appreciate your support.
Easy site to shop
Easy site to shop. Shipping is fast and products are well packaged and the packaging itself is attractive.
I have used these products for years and have had no complaints at all with them. Highly recommend.
April 7, 2026
Unprompted review
Reply from Yves Rocher
Hi Brenda,
Thank you for your kind words and for your loyalty over the years. We are delighted to hear you enjoy both our products and the overall shopping experience.
Your recommendation means a lot to us.
My wife has been using Yves Rocher…
My wife has been using Yves Rocher since the 90's and LOVES their products - and can't give enough stars. From make up to body, skin and hair care - all of it is just amazing - and consistent. She will always be a customer..and she always looks and smells amazing.
April 15, 2026
Unprompted review
Reply from Yves Rocher
Hi Don,
Thank you for sharing this wonderful feedback. We are so happy to hear your wife has been enjoying our products for so many years.
Your support and loyalty truly mean a lot to us.
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I love Ives Rocher products
I love Ives Rocher products, been using them for decades! Shipping was super fast too!
April 14, 2026
Unprompted review
Reply from Yves Rocher
Hi,
Thank you for your kind words and for being with us for so many years. We are glad to hear you enjoy our products and that your order arrived quickly.
We truly appreciate your loyalty.
The products came quickly but...
The products came quickly. However, one of my items is missing, It is not on my packing slip nor is it showing in my original order on the web site,
An explanation would be nice,
April 9, 2026
Unprompted review
Reply from Yves Rocher
Hi,
Thank you for your feedback and we are sorry for the confusion regarding your order.
Our team will reach out to you directly to review your order details and provide a clear explanation, as well as resolve this for you as quickly as possible.
I was member of this company many years…
I was member of this company many years ago and than i tried to use many different products.
Nothing works for me better than a Yves Rocher.
Thank you for great experience.
April 11, 2026
Unprompted review
Reply from Yves Rocher
Hi Loretta,
Thank you for your lovely message. We are so happy to hear that our products continue to meet your expectations after all these years.
Your loyalty truly means a lot to us.
Easy ordering and delivery in a timely…
Easy ordering and delivery in a timely manner . Quality products
April 7, 2026
Unprompted review
Reply from Yves Rocher
Hi Amy,
Thank you for your kind feedback. We are glad to hear your experience was smooth and that you are enjoying the quality of our products.
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Their products are phenomenal
Their products are phenomenal, marked excellent on Yuka app. The Manoi is heavenly.
April 8, 2026
Unprompted review
Reply from Yves Rocher
Hi Renee,
Thank you for your lovely feedback. We are so happy to hear you enjoy our products and that the Monoi is a favorite.
We truly appreciate your support.
I love the smell but it seems to be…
I love the smell but it seems to be stuck in the bottle and I shook it and shook it but still is like firm like jello.
April 8, 2026
Unprompted review
Reply from Yves Rocher
Hi Michele,
Thank you for your feedback. We are sorry to hear about this issue with your product.
Our team will reach out to you privately to assist you and find a solution.
I am pleased with the response to my…
I am pleased with the response to my order. I am hoping to place another order soon so will be able to respond more later....
April 3, 2026
Unprompted review
Reply from Yves Rocher
Hi Elaine,
Thank you for your feedback. We are glad to hear you were satisfied with your recent experience and look forward to your next order.
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