Watson Plumbing and Heating Services Ltd Reviews 93

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Bath removed along with old shower wall panels and walk in shower installed with new shower wall boards and ceiling boards. Waste re-routed and all plumbing installed. Joiners, plumbers and electricia... See more

Rated 5 out of 5 stars

Renewing back boiler for new combi system. Bryan arrived on his own as apprentice was in college for first two days, however by night new boiler was well on its way. Arrived next morning even earlie... See more

Company replied

Rated 5 out of 5 stars

Just had a new boiler installed today by Watson Plumbing and Heating, Bryan and Adam were absolutely brilliant, arrived early and worked non stop until they had finished the job, two lovely cheery boy... See more

Rated 5 out of 5 stars

First class service from beginning to end when fitting our new shower. Very efficient, going above & beyond, even taking away all the rubbish from the old shower to all the packaging from the new one!... See more

Company details

  1. Heating Contractor
  2. Contractor
  3. Mechanical Contractor
  4. Plumber

Written by the company

Based in Annan, South West, Scotland. We cover a wide area installing, servicing and maintaining gas, lpg and oil boilers and central heating. We serve domestic and commercial customers. We do gas catering work. We also cover all plumbing requirements you might need from a dripping tap to a beautiful new bathroom. We provide heating service plans to save you money!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

93 reviews

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Rated 5 out of 5 stars

I’m am very happy with the service

I’m am very happy with the service Of my boiler. They are efficient and do a excellent job. The engineer are always polite and never leave a mess. Thank you Russell and John 👍

March 6, 2021
Unprompted review
Watson Plumbing and Heating Services Ltd logo

Reply from Watson Plumbing and Heating Services Ltd

Thank you for taking the time to write us a review, we will be sure to pass on the comments to our engineers.

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Rated 5 out of 5 stars

We had a new bathroom installed and it…

We had a new bathroom installed and it was made so simple by all the staff from helping to us choose the wares with helpful suggestion. The installer was Andy Henderson who is a perfectionist and he did a superb job. Nothing was too much trouble for him. We are now the proud owners of a beautiful bathroom.

March 5, 2021
Unprompted review
Watson Plumbing and Heating Services Ltd logo

Reply from Watson Plumbing and Heating Services Ltd

Thank you for taking the time to write us a review, we will be sure to pass on the comments to Andy.

Rated 5 out of 5 stars

Yesterday my boiler was serviced by two…

Yesterday my boiler was serviced by two very professional and caring engineers John and Russ. They provided and great and valuable service to an elderly lady who in these difficult times needs the security of a reliable and efficient central heating system. Thank you

March 5, 2021
Unprompted review
Watson Plumbing and Heating Services Ltd logo

Reply from Watson Plumbing and Heating Services Ltd

Thank you for taking the time to write us such a glowing review. I will be sure to pass on these comments to John and Russ.

Rated 5 out of 5 stars

Leaking boiler.

On the Thursday evening I noticed my boiler was leaking. I called Watsons at 9.10 am on the Friday morning and before 10.00 am Russ and John arrived. Lovely cheerful and professional gentlemen by 10.15 the boiler was no longer leaking. These were the same two gentlemen that serviced the boiler in August they did a thorough service back then and answered any questions I had regarding the boiler.

March 5, 2021
Unprompted review
Watson Plumbing and Heating Services Ltd logo

Reply from Watson Plumbing and Heating Services Ltd

Thank you for taking the time to write us a review, I will be sure to forward your comments on to John and Russ.

Rated 5 out of 5 stars

Replacement boiler installation.

We needed a new boiler, so I contacted Watson Plumbing & Heating via their website “Request a Quote” form. I was amazed to receive a call back from Peter Watson within 15 minutes, and we arranged a site survey for the same afternoon. I paid my deposit the following morning, and two days later Watson’s engineer Paul arrived at the agreed time.

The replacement was not as straightforward as had been hoped, because problems with the existing condensate drain were discovered when floorboards were lifted. However, Paul addressed this problem with a very effective combination of good humour, tenacity and ingenuity, and the job was completed the following day.

I have nothing but praise for the service we received from Watson Plumbing & Heating. The installation and pipework has been completed to a much higher standard than the previous boiler, with great care and with attention to detail.

November 6, 2020
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Reply from Watson Plumbing and Heating Services Ltd

Thank you for taking the time to write us such a glowing review - much appreciated and we will be sure to pass these comments on to Paul.

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Rated 5 out of 5 stars

Great service and advice

What would I recommend about Watson Plumbing & Heating Services?

Everything.

From my first phone call they proved themselves to be friendly, ultra-efficient and knowledgeable. They listened to my requirements and offered practical and sensible options (they are the experts after all).

When the engineers arrived the were on time and even a few minutes early. They carried out the work very carefully and left no mess. They were happy to answer all my questions in a friendly manner.

I have signed up for their maintenance plan and know that I am in great hands.

Excellent work guys, thank you.

November 5, 2020
Unprompted review
Watson Plumbing and Heating Services Ltd logo

Reply from Watson Plumbing and Heating Services Ltd

Thank you for taking the time to write such a great review, I will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Excellent service from Watson Heating…

Excellent service from Watson Heating and Plumbing!! New boiler system installed within 3 days. Arrived When they said they would and worked around the clock to provide a fast and efficient service. Would highly recommend and would happily use them again.

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great service. Friendly staff

The company sent people round to service the boiler within a couple of days. The guys were really helpful and efficient. The payment plan offered was really good value. Would recommend to anyone.

October 14, 2020
Unprompted review
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Rated 5 out of 5 stars

Excellent

Had a new boiler fitted by Watsons last year. Excellent job, very neat and tidy. We have their service plan and they contacted us to do the annual service. Happy to reccomend them.

October 14, 2020
Unprompted review
Rated 5 out of 5 stars

Euan Gordon from Watson & Gordon…

Euan Gordon from Watson & Gordon Plumbing and Heating has been a pleasure to work with in co-ordinating an insurance claim. They have now completed a fantastic job in reinstating the shower in my property. I would have no hesitation in recommending their work at anytime in the future.

August 28, 2019
Unprompted review
Rated 5 out of 5 stars

Boiler Service

They serviced my boiler last year and have booked them in again for this year. They take the time to do the job properly and at a competitive price.

March 21, 2018
Unprompted review
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