Vodafone Ireland - O'Connell Street Reviews 

54
TrustScore 5 out of 5

4.8

3 O'Connell Street, Limerick, V94 KD96 Limerick, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Was in Vodafone o Connell street, lovely man named Joe helped me out. He was very helpful and had great knowledge on all phone and plans available. Super helpful with the set up and transfer from old... See more

Rated 5 out of 5 stars

The service provided by Joe was brilliant. He was so informative on the type of phone to buy and plans. He also helped swop over many apps to my new phone which is hugely beneficial. And finally I... See more

Rated 5 out of 5 stars

Absolutely Amazing staff who could not be more helpful. Their guidance and expertise was something you cannot buy and Bobbi went above and beyond to help me get the phone to best suit my needs going... See more

Company replied

Rated 5 out of 5 stars

I just wanted to leave a review about my experience in Vodafone in OConnell street Limerick. Jamie looked after me, he was top class and solved all my business needs which were complex due to the natu... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

Written by the company

Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland


Contact info

  • 3 O'Connell Street, Limerick, V94 KD96, Limerick, Ireland

  • 061311601

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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1-star

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4.8

All reviews

(54)

1,531 reviews in the last 12 months

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Rated 5 out of 5 stars

Vodafone - O'connell street, Limerick

The service provided by Joe was brilliant. He was so informative on the type of phone to buy and plans. He also helped swop over many apps to my new phone which is hugely beneficial. And finally I was very happy with the value for money instore.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Was in Vodafone o Connell street

Was in Vodafone o Connell street, lovely man named Joe helped me out. He was very helpful and had great knowledge on all phone and plans available. Super helpful with the set up and transfer from old phone to new phone. He was brilliant, would recommend

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Bobbi was a very good stuff and helped…

Bobbi was a very good stuff and helped in very much always smiling and helping others will recommend this shop for all your solutions very friendly and good stuff

July 3, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Joe is an absolute pleasure to deal…

Joe is an absolute pleasure to deal with . Great sales man . And a fabulous service . Would 100% recommend coming in .

June 28, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Ross,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Couldn’t have been better.

June 25, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great experience

Victor was great. I needed to replace a non-working phone and he made it a stress-free experience.

June 20, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Paul,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I bought a new iPhone 16 with Victor

I bought a new iPhone 16 with Victor. He was extremely helpful and patient while I traded in my old phone as well.

June 18, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Ellen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Was assisted by Victor and was a great…

Was assisted by Victor and was a great help and very patient.

June 16, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Jessica,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Joe from limerick city centre made my…

Joe from limerick city centre made my day .A very kind person who explains everything he made the whole process amazing ,iam happy with my products that i received . Great work Joe keep it up great, customer service i appreciate.

June 8, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Very efficient

Very efficient

June 6, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Orla

Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Bobbi was brilliant

Bobbi was brilliant - made my day!

June 6, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi

Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Joe Bergin who i dealt with was really…

Joe Bergin who i dealt with was really helpful and efficient. He went above and beyond to make the experience of installing broadband as easy and stress free as possible. He responded immediately and dealt with problems and queries with solutions and help.
An absolute pleasure to deal with.

June 5, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Harriet

Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

in and out quickly

in and out quickly
joes a sound lad

June 4, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Very good customer service the manager…

Very good customer service the manager jo was very helpful am happy with it

June 4, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Najah,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Noel supported me in the purchase of…

Noel supported me in the purchase of new phone recently. He is technically excellent and brilliant communicator. Recommend Noel and Limerick Vodafone Store highly. Tom Geary

June 2, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Tom,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Lovely store

Lovely store
Lovely people
Always ready to help
Explains everything to you step by step
Definitely ask Bobby or Noel for any help

June 2, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service
Jamie is good crack very funny and very accommodating

May 30, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Liam,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Victor was incredible

Victor was incredible — he kindly walked me through all the available options for getting a plan and made sure I understood everything clearly. Even though the process took a bit longer than expected, he remained patient, professional, and consistently attentive throughout the entire experience. Thank you so much, Victor.

May 28, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Jessica,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Customer service at its best, I just wanted to leave a review about…

I just wanted to leave a review about my experience in Vodafone in OConnell street Limerick. Jamie looked after me, he was top class and solved all my business needs which were complex due to the nature of things. He was professional and dealt with all the querys exceptionally well, even managed to get me to sign up for a new phone in the process. My compliments to the management team there, they clearly have the staff well trained and competent in their jobs. Fair play

May 22, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Alan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Excellent customer service from noel…

Excellent customer service from noel and Bobby particularly, so helpful, mannerly and informative, would highly recommend 👍 limerick store

May 20, 2026
Unprompted review
Vodafone Ireland - O'Connell Street logo

Reply from Vodafone Ireland - O'Connell Street

Hi Shirley,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

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