Velox Insurance Reviews 198

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Today Adelaida Alvear was amazing helping me renu my insurance policy! She got into that system and found me a great policy. I've never work with an insurance agent that was more informative an... See more

Rated 5 out of 5 stars

I was working with Yadira at Velox. My company provides finance brokerage for equipment sales, and Yadira was fantastic. So fast and responsive. She also thought of any problems/questions that may com... See more

Company replied

Rated 5 out of 5 stars

This auto insurance company has always been great. The customer service is impeccable. I’ve never had any problems anytime I’ve called. They’ve always answered. They’ve always given me the right answe... See more

Rated 5 out of 5 stars

I have been looking for a different insurance carrier for my 2007 Ford F-150. Someone suggested Velox auto insurance, so I gave them a call. I was so impressed and elated to find such professiona... See more

Company details

  1. Auto Insurance Agency
  2. Commercial Insurance Company
  3. Home Insurance Agency
  4. Insurance Agency
  5. Personal Insurance Company
  6. Renter's Insurance Agency

Written by the company

Velox® Insurance is one of the Southeast’s premier insurance agencies providing quality, affordable insurance coverage. In addition to providing affordable auto insurance, we also save your money by providing affordable insurance options on your home, motorcycle, professional liability, rental, business owners insurance policy, commercial and builders risk insurance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

198 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Called about a quote that had received…

Called about a quote that had received on Saturday wanted to know how long a quote last and was told they don’t last so I was asking the person was being really rude to me for inquiring wow then she hung up on me no patience with customers that’s not very nice cause you never know what a person is going thru this person had no type of kindness in her heart especially when your selling something

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

This auto insurance company has always…

This auto insurance company has always been great. The customer service is impeccable. I’ve never had any problems anytime I’ve called. They’ve always answered. They’ve always given me the right answer and if they don’t have the answer right in there, they will definitely get in touch with you and let you know what you need to do. And they are committed to finding you the cheapest rate possible and they’re upfront and tell you what the rates are of other companies so they have nothing to hide. I love the transparency.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend everyone to…

I would highly recommend everyone to use them. Michelle was awesome of all the insurance company I’ve been with. I am definitely pleased. With Velox great customer service great price.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience ever!

Luis made this experience the absolute best I have ever had getting my car insured! He cut what I was paying by more than 40%!!!! What else is there to say? He gets the job done.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

The customer service was great. The agent, Brandon, found a better rate for me. Overall great service. Highly recommend.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Today Adelaida Alvear was amazing…

Today Adelaida Alvear was amazing helping me renu my insurance policy! She got into that system and found me a great policy. I've never work with an insurance agent that was more informative and knowledgeable than Adelaide. She needs to be managing this whole process of insurance renewals. She is a great person to work with and made me feel appreciated as a customer!

Chad Archey
Atlanta Georgia

October 7, 2024
Unprompted review

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