Been ordering from these guys for a good while now, always have my favourites & provide quick shipment! Very well priced too! Had an incident where Royal Mail lost my parcel, and they sent out a re... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Where shopping for pouches in supermarkets is expensive, unreliable and unclear, Two Wombats is a breath of fresh air. Clear and easy to navigate website. Reliable delivery and customer service.... See more
Ordered twice so far, both times shipped super quick even when ordered on a Sunday, packaged well, lots of ways to earn free cans through loyalty and promotions (I think I’ve had something like 9 free... See more
Company replied
Genuinely insane prices, can pick up a lot of cans for £1-3/can. Also huge selection so you can always try new flavours/strengths, great loyalty programs, and also on the feedback form 2-3 months ago... See more
Company replied
Company details
Written by the company
With a strong commitment to quality and innovation, Two Wombats set out to provide customers with an awesome online experience that goes beyond just buying pouches.
Contact info
76 Bendemeer Road, London SW15 1JU, UK, SW15 1JU, London, United Kingdom
- customerservice@twowombats.com
- www.twowombats.com
5.0
Excellent
270 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Best prices, great service
TW not only have the best prices, they also provide free cans. Always fast delivery and great service, definitely recommend!
August 7, 2026
Unprompted review
Reply from Two Wombats
Really appreciate the kind words - glad you are enjoying our fast delivery and great deals, have a good weekend and we hope to see you on the site again soon!
Would thoroughly recommend
Would thoroughly recommend, great prices but more importantly, unbelievable service. Had an issue with my delivery as I had put the wrong address in, before the original package had even been returned they dispatched another order to ensure I wasn’t delayed. The whole process was seamless, Lee was superb and I won’t be going anywhere else for my cans going forward.
August 6, 2026
Unprompted review
Reply from Two Wombats
Hey Joe - thanks so much for review and really glad we could sort out the delivery issue, the carriers keep us all on our toes but we always make sure to resolve things fully. Always great to hear we have earned another loyal customer - we appreciate your continued custom!
Order 5 times+ now
Order 5 times+ now, next day delivery everytime, cheapest I’ve found and great customer service, the free can with every order is a very nice touch! & they even send free samples aswell
August 6, 2026
Unprompted review
Reply from Two Wombats
Thanks for the awesome feedback! We are always here to help and work hard to bring the best value to our customers. Thanks for shopping with us!
Great site lots of options love the…
Great site lots of options love the free cans
August 6, 2026
Unprompted review
Reply from Two Wombats
Thanks for the feedback! Glad to hear you are loving the loyalty program. Thanks so much for shopping with us!
Ordered a couple of times
Ordered a couple of times. Shipped quickly, arrived well.
Great choice of brands , flavours and strengths. Found some good ones I wouldn’t have seen otherwise.
July 21, 2026
Unprompted review
Reply from Two Wombats
Thanks so much for the feedback! Glad to hear you are discovering some great new brands through our site. Cheers!
The goat of all goat pouch plug
I have officially been a regular of two wombats and I have absolutely nothing but praise i honestly have no bad experiences they have pouches galore new brands regularly come into stock there the place to go they offer you the opportunity to get cans for £1 and that's not a joke the amount of new brands I've discovered is insane i have fallen head over heels for thor nicotine pouches and they are definitely my go 2 lol two wombats are the place to get pouches of you don't use them then simply i have to ask what are you doing! Start saving start getting amazing deals and fantastic brands from well known to underdog newcomers you can easily spend £10 and have enough pouches to keep you going for a month the customer service is 5*s the dispatch time is so quick you will wonder what kind of sorcery they are doing lol amd the price just oh my the prices are so so low you will think if something is too good to be true then it probably is but thats not the case these guys are galz are literally the GOAT OF GOATS
August 2, 2026
Unprompted review
Reply from Two Wombats
We are stoked to hear you've found a new go to! We partner with a lot of up an coming brands to get exciting new products in to the hands of our customers first. You can come to Two Wombats to fine both old favorites, as well as something new! Thanks so much for shopping with us!
Been great so far
Been great so far, much cheaper and really quich delivery
July 10, 2026
Unprompted review
Reply from Two Wombats
Thanks for the feedback! We work hard to get the best prices possible for our customers and now Royal Mail Express is the standard shipping option, included for all orders over £15! Thanks so much for shopping with us!
Reply from Two Wombats
Thanks so much for your feedback! We appreciate you shopping with us and hope to see you again soon. Cheers!
Excellent customer service!
Been ordering from these guys for a good while now, always have my favourites & provide quick shipment! Very well priced too!
Had an incident where Royal Mail lost my parcel, and they sent out a replacement super quickly! I really appreciate the attentiveness of customer service, and a big thanks to Lee for sorting me out with a replacement!
July 28, 2026
Unprompted review
Reply from Two Wombats
So glad we could get you sorted with that Royal Mail issue! Our customers are our number one concern so don't hesitate to reach out if you ever need anything in the future. Thanks so much for shopping with us!
The amazing customer support from Lee
July 28, 2026
Unprompted review
Reply from Two Wombats
Thanks for the feedback! We hold ourselves to the highest standard for customer service. Don't hesitate to reach out if there is ever anything we can do for you in the future!
I highly recommend them
I highly recommend them. They have a wide range of products and plenty of great deals. Shipping is fast and on time. There’s nothing more to say—just give them a try; I recommend them again.
July 1, 2026
Unprompted review
Reply from Two Wombats
Hey Jakub, really appreciate the kind review and glad to hear you love all our deals and zippy shipping! Have a great week and we hope to see on the site again soon.
Reply from Two Wombats
Appreciate the review Patryk - and hope you are having a nice weekend!
Great suppliers
I have been using two wombats for about a year now and have had a couple of defective tins and with no problems they have taken my issues seriously and sorted the problem very quickly and efficiently.
They are very well priced and also very helpful.
Thank you to Lee and the two wombats team 👍🏻
July 24, 2026
Unprompted review
Reply from Two Wombats
Really appreciate the kind words Daniel and glad we could sort things for you. We do our best to make sure everything is top tier but when there are small problems the goal is solving them ASAP for you guys! Will pass on the kind words to Lee and have a great weekend!
The delivery was on time.I got the same…
The delivery was on time.I got the same items I ordered. It's trustworthy to buy from this site
June 16, 2026
Unprompted review
Reply from Two Wombats
Thanks for sharing your experience! Our mission is simple: deliver the best pouch buying experience possible. Thanks for shopping with us and we hope to see you again soon!
Great customer service
Great customer service. Accidentally put the wrong address and they resent the package immediately
July 21, 2026
Unprompted review
Reply from Two Wombats
Hey Nathan - thanks for the review and the kind words, will make sure to pass on your regards to our CS team!
Excellent service
Excellent service, great selection and fast delivery!
July 21, 2026
Unprompted review
Reply from Two Wombats
Really appreciate the kind words Ed - and glad you are enjoying our huge range and nice zippy delivery, have a good week!
Solid and transparent online store
Honest, straight forward, informative. Excellent selection, great prices, lots of promotional prices and loyalty scheme stuff. Couldn't really ask for more
July 21, 2026
Unprompted review
Reply from Two Wombats
So glad to hear you are loving the site! We work hard to deliver the best pouch buying experience possible. Thanks so much for shopping with us!
Breath of fresh air.
Breath of fresh air.
Best site for SNUS, cheap and quick reliable service.
Won't buy anywhere else as it makes you realise the shops are scamming people for £7 a can.
July 21, 2026
Unprompted review
Reply from Two Wombats
Love to hear the feedback! We work hard to deliver the best experience possible for our customers. Hearing feedback like this makes it all worth it! Will be sharing with the rest of the team. Cheers!
Great company
Evri made a bit of a mess of my delivery but the customer service from Lee was awesome. He sent out another package which arrived before the original. I'm really impressed with the service. Great price too. I will be sure to order again from you, thanks a lot!
July 19, 2026
Unprompted review
Reply from Two Wombats
So glad to hear we were able to help you out with that carrier issue! Don't hesitate to reach out if you ever have another issue and we'll sort it. Cheers!
Used 3 times now and impressed
Used 3 times now and impressed, nice touches by added free tubs on there
Will use for the foreseeable future
July 20, 2026
Unprompted review
Reply from Two Wombats
Thanks for the review Tom - hard to beat hearing we have earned a repeat customer, we will make sure to keep up the good work! Have a good week and we hope to see you again soon.
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