Trueformwear Reviews 83

Horrible. Just horrible. 1) The fabric quality is so cheap, you could never justify paying 30 dollars for a shirt like this. 2) The company doesn’t even make the clothes, they drop ship from china (took 30 days to get the order) 3) They didn’t even send me the right size! I ordered Medium and was given a large. And all the shirts arrived wrinkled and creased! I would ask for a refund but sending something back to china is the worst possible nightmare there is.

Its a complete scam. They shipped it to a wrong address and basically said "screw you" because its YOUR responsibility to contact the post office for reconcilliation not theirs. Even CHAT GPT says its the senders obligation to file a claim if it gets misdelivered to a wrong address, NOT MINE! They wouldnt refund, and argued to hell that it was my fault. Worst thing is my dam orange credit card GEMINI, sided with them too. Cancelling that card as well because i provided proof of misdelivery and still. Horrible experience. Never again.

THIS IS A CHINESE COMPANY AND THE WHOLE STORY OF MIAMI FOUNDERS IS A SHAM. I filed a complaint to our government and the FBI. Products are not as pictured and there are no refunds. IT NEEDS TO BE PUT OUT OF BUSINESS!

I should have canceled when I read reviews but did not. Now I have to try to return everything. Belt made out of plastics. Cheap cheap materials for dress and summer pants. They actually smell like plastic. So sad I did not trust the reviews.

This company is a scam! Do not order!! This is a Chinese company not a US based company. The quality is nothing like the pictures nor the description. The fabric is not even the same. What I received was a cheap poly/nylon mix. The only offered a 15% refund and a 20% coupon for my next order. There will not be a future order.

WARNING! DO NOT BUY! The sizing is completely inaccurate in every way. Nothing fits the way it should. It is also not even close to linen. I don’t even know how they’re advertising these as linen sets. ALSO, while I’m fine paying return shipping fees, they should also stipulate that shipping is back to China so you’re also responsible for any customs fees and they’re not liable if items get lost in customs. I don’t think I ever imagined TrueForm MIAMI would not be in Florida. I’ve never had a worse buying experience and warn all consumers away from this site!

BUYER BEWARE! My overall shopping experience is a zero. It appears their website is a sham designed to deceive shoppers. The clothes are very poor quality in construction and material. Shipping took almost 1 month. The return procedure is misrepresented. I was offered partial refund and have to mail the items to China on my own expense. It felt like I’ve been scammed! I disputed the charge with my Chase card and luckily was credited the full amount.

Never received my order and company never try to make things right saying my package was delivered but I never received them. Then I went on google to research their company and I seen nothing but negative reviews on this fraudulent company. Don’t order anything from this company you’ll waste your money and regret it

AVOID AVOID AVOID
AVOID AVOID AVOID
AVOID
Waited 22 days for order. Told to be patient!!!!!!!!!
Arrived: not as described, cheap ISH from China, not heavyweight t- shirt as advertised.

They are offering a 30% refund and I have to pay for postage to China, is $137.00 US. The website says the address is 1500 NW North River Dr
Miami, FL 33125
United States, however my package return address says 1111 W ATESIA Blvd, Compton CA. PLEASE MAKE IT MAKE SENSE Very poor to non-existent communication, causing hours wasted and stress levels high.
AVOID Asked for a courtesy phone call to sort it out directly: NOTHING.
Now no response by email. Unprofessional. AVOID.

Found through Instagram. Arrived weeks later & SUPER disappointed. All clothing cheaply made. Their website is misleading. Comes from China. Don’t order from this site.

Terrible! Nothing arrived as described or pictured. The Linen set ended up being 95% polyester - everything was!

This company is a scam and the product is the worst quality ever. They are not in Miami and not going out of business. Run fast!!’

I bought a pack of T-shirts and the fit is terrible. I want to return but even though their "company" is in the US you must send them back to China! Avoid them, and dispute with credit card company to get a refund.

I ordered three dresses on sale. It took a little more than three weeks for delivery. The dresses were the cheapest quality I have ever bought. Arm holes and necklines have bias tape rather than a facing. The material is cheap and there are no tags for fiber content or washing instructions. I’m not sure thats even legal. One dress looks like medical scrubs in dress form. One dress I’m going to remake and use for a swimsuit cover up, one I will keep as a house dress to slip on in the evening when I’m not going anywhere and the third (the scrubs) is going directly to Goodwill. This company is a complete scam.

THIS IS A SCAM!! Do not buy these products.. poor quality and I only received one pair of leggings on a buy one get one free offer. I have no contact or response from the company regarding this..

The shirts, the dress "muscle shirts" are actually really nice and as advertised in the ad i seen on facebook. They are perfect for the casino security work i do. That being said, took forever to arrive because came from China. I wont buy from this store again because of that. Sizing was pretty good too. I ordered 2 large shirts and a medium one. Im just under 6 foot and 200 pounds. Large will be fine if ur around this size but I wish I went with XL personally but the shirts def expand for comfort so its all good. The medium size is useless to me and I knew that going in was a possibility but wasnt sure how these shirts were going to fit.

I made a mistake and submitted an order (54995) for three black t-shirts at 11:36AM on 01/02/2026. When I realized my error, I consulted the website regarding order cancellations. It very specifically addresses cancellation as a policy on the website: trueformwear.com (see refunds-returns-policy under "Cancelations"). At 11:52AM (16 minutes later) I emailed the customer support address to cancel my order and specifically referenced the policy (they can only be requested within 12 hours of the order) which I followed. My request to CANCEL was not acknowledged until two (2) days later on 01/04/2026! By then, the t-shirts had been shipped.

When I complained and cited the company's own cancellation policy, I was offered a 20% refund or return the t-shirts to China at my own expense! I elected to accept the 20% refund because returning the items to China would have exceeded the cost of the original order.

If I had not complied with the company's own policy, I would have happily accepted that I made the error and the financial costs that was associated with it. But I did what was clearly stated in their policy, I contacted them exactly as stated and requested a cancellation. It was ignored and the company profited from it (ignoring their own policy).

Gave me the wrong order 1.5 months later , eventually gave me the right order 3 months after because they wouldn’t give me a refund. Ordered a 3 pack of shirts, they were extremely cheap material. Don’t waste your time!

Very poor quality, slow delivery and they are yet to agree to a refund. Steer clear

Scam company. Placed order 12/11/25 with estimated delivery of 6-10 days. It’s 1/30/26. Won’t refund money. Doesn’t know where the shirts are.