Everything has been okej since i joined 3 so am happy i moved to 3 and i am introducing other friends to 3
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See what reviewers are saying
I am very happy with 3 Sweden they are polite effective and competent when quiring their personnel on phone or in the Shop here in Borås. If I have had an issue that needs solving or any problems they... See more
Company replied
I have been a customer of Tre for a number of years now and always have found them both understanding and helpful with my Mobile and Internet needs. Not only have they provided me with good solutions,... See more
Company replied
Connection is unstable often even when inside the city which has not been the case with other operators. The internet speed goes down often whicj dows not make much sense inside town
Company replied
Company details
About 3 Sverige
Written by the company
Välkommen till Tre, en av Sveriges största mobiloperatörer med över 2,7 miljoner kunder!
Hos oss hittar du mobiler, mobilabonnemang och bredband som passar dig – vare sig du vill streama, jobba eller hålla kontakten med dina nära och kära.
Snabb och stabil uppkoppling är en av våra högsta prioriteringar, idag täcker vi över 80% av Sveriges befolkning med 5G! (baserat på folkbokföringsadress)
Contact info
Sweden
- www.tre.se
Fyndläge på Tre!
4.1
Great
11K reviews
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Bra service.
November 5, 2025
Reply from 3 Sverige
Hej Sandra,
Tack för ditt positiva omdöme.
Jag är glad att höra att du uppskattade vår service.
Jag önskar dig en trevlig dag!
/Olivia
Reply from 3 Sverige
Hi Marlene,
Thank you for your feedback!
It´s great to hear that you have good service, it makes us very happy!
I wish you a plesent day!
/Olivia
Reply from 3 Sverige
Hi Abdolvahed,
Thank you for your review.
I'm sorry to hear that this has been your experience in contact with us. We do our utmost to provide good service, and it's unfortunate to hear that this wasn't the case for you.
Wishing you a nice day!
/Olivia
Reply from 3 Sverige
Hi Amir,
Thank you for your kind words! I'm glad to hear that you had a good experience with us😊
Wishing you a nice day!
/Olivia
Reply from 3 Sverige
Hi Predrag,
Thank you for your positive feedback! I'm glad to hear you’re happy with our prices and coverage😊
Wishing you a great day!
/Olivia
Tre Butik Kista Visit 25/10 19:00
On Saturday evening 25/10 19:00, I visited the Tre store in Kista Centrum to ask about the iPhone 17 Pro Max. When I showed my BankID, the staff member said he needed a physical ID to discuss any questions, which I understand. However, when I asked why BankID isn’t accepted for verification, he became annoyed and told me not to teach him his job. I then asked for general information about the iPhone 17 Pro Max—such as price and available models—but he refused to answer and told me to leave. I don’t understand why an ID is needed just to share general product information. This behavior felt very unprofessional, especially from a representative of a reputable company like Tre.
October 25, 2025
Unprompted review
Reply from 3 Sverige
Hi,
Thank you for taking the time to share your experience. I'm sorry to hear about what happened during your visit in our store. This is not the level of service we strive to provide, and you should always be able to receive general product information without needing to show any form of ID.
If you would like help or more information about the iPhone 17 Pro Max, you are very welcome to contact our customer service. You can find our contact options at tre.se/support.
Thank you again for sharing your feedback with us.
Best regards,
Olivia
Reply from 3 Sverige
Hejsan,
Tack för ditt omdöme! Roligt att höra att du är nöjd☀️
Önskar dig en fin dag!
/Olivia
Reply from 3 Sverige
Hi Kezzy,
Thank you for your kind words! I'm glad to hear that you and your family are satisfied with our services☀️
Wishing you a great day!
/Olivia
Reply from 3 Sverige
Hi Jose,
Thank you very much for you kind words! Great to hear that you’re satisfied with us☀️
Wishing you a fantastic day!
/Olivia
Reply from 3 Sverige
Hi Prabath,
Thank you for your kind words! I'm happy to hear that you’re satisfied with our service☀️
Wishing you a great day!
/Olivia
Reply from 3 Sverige
Hejsan Toni,
Stort tack för ditt omdöme!
Vad härligt att du upplevde bra service. Precis så vi önskar ha det🌞
Jag önskar dig en fin dag!
/Tilda
Reply from 3 Sverige
Hi Akhtar,
Thank you for your review!
How wonderful that you are satisfied with our service. Thank you for choosing Tre🌞
I wish you a nice day!
/Tilda
Delivered the iphone on the first day…
Delivered the iphone on the first day as expected.
port-in process took a week, though I switched from Hallon to Tre.
October 3, 2025
Reply from 3 Sverige
Hi Manikandan,
Thank you for your review!
How wonderful that the delivery was fast for you. I am sorry that the port-in process took time.
Hope you have a nice day!
/Tilda
Everything was fine
Everything was fine, but I didn't get any better offer for the phone, and I'm more of a loyal customer.
October 13, 2025
Reply from 3 Sverige
Hi Dragi,
Thank you for your feedback!
Im glad to hear that everything went fine overall. We truly appreciate your loyalty – it means a lot to us.
We always aim to offer the best possible deals and service to both new and returning customers, and we're sorry to hear that the offer didn't quite meet your expectations this time. Your input helps us improve, and we'll certainly take it into account moving forward.
Have a great day!
/Olivia
The store in the Väla shopping center…
The store in the Väla shopping center was extremely patient and helpful in finding me the best Phone and the best contract for my needs. It was an excellent experience. Thank you.
October 10, 2025
Reply from 3 Sverige
Hi Elayn,
Thank you for your kind feedback!
Im very happy to hear that you had such a great experience at our store in the Väla shopping center. Our team always strives to provide the best service and help our customers find the perfect solution for their needs. We truly appreciate your feedback – welcome back anytime!
Have a great day!
/Olivia
Very good service also very good signal…
Very good service also very good signal mobile net service.Most of all family packages.i liked it tomuch
October 9, 2025
Reply from 3 Sverige
Hi.
Thank you so much for your kind words!
We're thrilled to hear that you're happy with our service, mobile network signal, and especially our family packages. Your support means a lot to us, and we're glad to have you as part of our community. If there's ever anything we can help with, don't hesitate to reach out!😀️
Wish you a good day!
/Lovisa
I have used three now for about 35…
I have used three now for about 35 years both in the UK and Sweden. They are for me one of the best and most customer focussed company I’ve dealt with. They always do their best to over deliver on your wishes and have been honest in trying to save you money also.
September 25, 2025
Reply from 3 Sverige
Hi.
Thank you so much for your incredible loyalty and kind words!
We're truly honored to have had you with us for over 35 years, both in the UK and Sweden. It's wonderful to hear that you've felt supported and valued throughout the years. Providing honest customer focused service is exactly what we strive for and your feedback means the world to us.
Have a nice day!
/Lovisa
Reply from 3 Sverige
Hejsan Abdul.
Tack för ditt omdöme.
Vad roligt att du är nöjd med oss och den service du har fått. Det gläder mig att höra.😀️
Önskar dig en fantastisk dag!
/Lovisa
Reply from 3 Sverige
Hi Andrea,
I'm glad to hear that everything went smoothly! Thank you for your review☀️
Wishing you a great weekend!
/Olivia
Worst Customer Support Ever
Absolutely not recommended. Probably the worst customer support I’ve ever dealt with. I recently moved to 3 and it’s already been a nightmare. Don’t be fooled by their slightly cheaper prices it’s not worth it. They sneak in extra charges on invoices and then try to cover it up. Honestly, one of the most disappointing and unprofessional experiences I’ve had with any provider.
September 30, 2025
Unprompted review
Reply from 3 Sverige
Hi Alayna,
I'm truly sorry to hear about your experience, and appreciate you taking the time to share this feedback. This is not the level of service we aim to provide.
You're more than welcome to contact our customer service so that we can investigate further and work towards a solution. You can reach our customer service at 0735300400 during week days 09:00-18:00.
Wishing you a great day!
/Olivia
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