Very good service, had a pleasant experience with Umair at Three today. He was knowledgeable and gave me a great deal. We had great conversations as well. Everyone should come down to this store if th... See more
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Jazz and Ibrar helped me set up my home outdoor hub as I got it over the phone the retail team in the Birmingham High Street were excellent. It's all working now.
Company replied
I went into store for a new handset deal as I already had sim only, Ibrar was a really great help, he understood my budget and showed me options and found me something exactly what I wanted. He was th... See more
Company replied
I spoke to Jas, she very helpful and a brilliant advisor she treats her customers well I'm very happy. She resolved my issue kindly and made my experience great. She is a top employee and I would reco... See more
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Company details
About Three UK - 3Store Birmingham (High Str)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
38 High Street, B4 7SF, Birmingham, South, United Kingdom
- 01216656896
4.9
Excellent
64 reviews
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Wifi and sims needed
Very good service, had a pleasant experience with Umair at Three today. He was knowledgeable and gave me a great deal. We had great conversations as well. Everyone should come down to this store if they want a great deal for their business.
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi there, we’re delighted Umair made the experience enjoyable and helped secure a great deal for your business. It’s great to know the visit left such a positive impression. -Shivam
Jazz and Ibrar helped me set up my home…
Jazz and Ibrar helped me set up my home outdoor hub as I got it over the phone the retail team in the Birmingham High Street were excellent. It's all working now.
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi, Andrew! We’re delighted to hear that Jazz and Ibrar were able to set up your outdoor hub successfully and that the Birmingham High Street team provided such excellent service. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Ibrar was really helpful
Ibrar was really helpful. He helped solve the problem with my mobile app and data add-ons. If you have any issues ask for Ibrar!
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you for sharing your experience, Saad! 🙌 We’re delighted that Ibrar was able to guide you through your query and get everything sorted. 😊 -Veronica
Was having a phone with my mobile app…
Was having a phone with my mobile app and Abrar in the store really helped me!! Kudos to him!!
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Wow, Safina! It feels incredible to know Abrar at our store made everything seamless and ensured a smooth experience. Thank you for sharing your feedback 😊 -Neha
I didn’t knew my contract was due for…
I didn’t knew my contract was due for upgrade and ANEEZ MALIK was smart to know about deals packages and gave me a offer which was too good not to accept. He’s very well mannered and gave me great packages to choice from. Thank you Aneez
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Amazing! We’re delighted to hear Aneez was able to guide you through the upgrade process with such care and professionalism. It’s great to know you’re happy with the packages offered. Thanks for this amazing 5 ⭐ review. -Prabhjeet
I came to three high street and came…
I came to three high street and came across aneez which was amazing in what he does. Looked after my contract and wife sim plan. I’m coming back to this store to visit aneez once again. Thank you
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you for sharing your experience. We’re delighted Aneez at our High Street store was able to look after your contract and SIM plan so well. -Shivam
I came to three store to check my…
I came to three store to check my billing was very high and the person who was working in Birmingham High Street he manage to bring down my cost for my budget plan and he's really gentlemen. Thank you Aneez Malik
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Jas made my experience amazing
I spoke to Jas, she very helpful and a brilliant advisor she treats her customers well I'm very happy. She resolved my issue kindly and made my experience great. She is a top employee and I would recommend her to everyone.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hey Assan, spreading joy and happiness every day is what we love most. Hearing that Jas made your visit truly special fills us with pride and created an experience well worth recommending. We’ll be delighted to welcome you back soon. -Ashifa
Reply from Three UK - 3Store Birmingham (High Str)
That’s awesome to hear! 🎉 Steve, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
Annez gave me good customer service
Annez gave me good customer service
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hello Emmanuella, it’s good to hear that Annez provided the helpful and professional support you needed during your interaction. -Kishan
Shaam was such a great sales person!
Shaam was such a great sales person!
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
We’re thrilled to hear this! 🌼 Shaam will be delighted to know he made your experience shine. Thanks for letting us know, it truly means a lot to us, Sisi! 🥰 -Kashish
Reply from Three UK - 3Store Birmingham (High Str)
Hi Chloe, it’s brilliant to hear that Ibrar provided such a high standard of support and made such a positive impression. -Kishan
I came into the store and Aneez was…
I came into the store and Aneez was very nice and helpful. He was able to find a good deal for me too. Coming back again thank you
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hello Damilola, it’s great to know Aneez provided helpful support and a suitable deal. Your review means a lot, and we’ll be happy to see you again. -Suhaas
Reply from Three UK - 3Store Birmingham (High Str)
That’s what great service looks like! Huge shout‑out to Jas for making your visit special, and even happier to know it meant so much to you, Nat. -Ashifa
Really helpful
Zahra was really helpful with my signal issues, listened and investigated and found a useful solution.
March 1, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Fantastic stuff, Fiona! We’re so glad to hear that Zahra was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Ibrar was extremely helpful and polite…
Ibrar was extremely helpful and polite whilst i came into store he ensured through every step that I was satisfied and showed me the phone before putting into an agreement. He saved me a lot of money which is always a BONUS!
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Service with heart, advice that truly makes a difference, and a better deal to top it off. We’re delighted Ibrar could bring it all together for you and leave you smiling, Kiera. -Ashifa
I has my business account and aneez was…
I has my business account and aneez was experienced, able to find me the suitable deal to match with my expenses I can adjust with. Very well mannered and professional
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you for the review, Bijar! We truly appreciate you sharing your experience. It’s wonderful to hear that Aneez helped you secure a deal that met your expectations 🎉 -Neha
Great experience with Ibrar Bandaris at…
Great experience with Ibrar Bandaris at the Birmingham Store. 10/10 - I have moved over from ee for all my business needs at Love Your Postcode.
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you for the incredible 10/10 shout-out for Ibrar and Bandaris! Feedback like this, Mr. Singh, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. Serving you at our Birmingham store was an absolute joy! -Ashifa
I went into store for a new handset…
I went into store for a new handset deal as I already had sim only, Ibrar was a really great help, he understood my budget and showed me options and found me something exactly what I wanted. He was thorough and answered all my questions, a brilliant smooth experience. Would definitely recommend
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
From smart guidance to a sparkling new handset, we’re delighted that Ibrar helped you secure a deal truly worth recommending. Enjoy every swipe on your new device, Terri. -Ashifa
Ibrar
Ibrar, Mo and Jaz in store have been very helpful with my billing query and offered PAYG phone and put the screen protector on for me thank you very much
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Linda, thank you for sharing this! It’s great to hear that Ibrar, Mo, and Jaz made everything feel smooth and supportive during your visit. Hope to see you again soon! -Afaq
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