Bought a very expensive item off them - never arrived and even after multiple attempt to contact through messages and emails I still cannot source the whereabouts of my order or get any sort of reply... See more
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We had a very enjoyable evening. Sharing platter was excellent, music from Vo Fletcher was top notch. Would be 5 stars but not impressed by the beer options. Plenty of better beers brewed in Herefor... See more
Company replied
Friendly staff on the whole, excellent food and drink and good music. The only toilet being upstairs with only one handrail was a problem for my stroke-survivor husband. Having asked to move to be a... See more
Have been twice to Saturday evening informal music events in their courtyard and thoroughly enjoyed both. Enjoyable music, good food and friendly, engaged staff. What's not to like? Ledbury is benefi... See more
Company replied
Company details
Written by the company
The Ledberry offers an online and in-store boutique offering a curated selection of ladieswear, menswear and items for the home.
Contact info
36 The Homend, HR8 1BT, Ledbury, United Kingdom
- 01531 632 676
- hello@theledberry.com
- www.theledberry.com
The Ledberry worth all 5 stars…
Whilst in Ledbury for a week’s holiday I visited The Ledberry three times. Great coffee, tasty cakes, totally amazing staff ! Me and my dog made to feel so welcome. WORTHY OF SIX STARS !

Reply from The Ledberry
Fantastic online store for clothes and gifts
Bought some gifts online for the family. The Cable Knit Water Bottle in particular went down a treat. Fast delivery, highly recommend.

Reply from The Ledberry
Great store and customer service
Ordered a gilet for myself for Christmas - the size was slightly too big but the team were fantastic and swapped it out for me.
Great store, I look forward to shopping with them again!

Reply from The Ledberry
Ordered quite a few things online
Ordered quite a few things online - efficient delivery service in a timely fashion. quality of items was excellent.

Reply from The Ledberry
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff who made the shopping experience very pleasurable

Reply from The Ledberry
We had a very enjoyable evening
We had a very enjoyable evening. Sharing platter was excellent, music from Vo Fletcher was top notch.
Would be 5 stars but not impressed by the beer options.
Plenty of better beers brewed in Herefordshire/Worcestershire.

Reply from The Ledberry
Have been twice to Saturday evening at the Ledberry…
Have been twice to Saturday evening informal music events in their courtyard and thoroughly enjoyed both. Enjoyable music, good food and friendly, engaged staff. What's not to like? Ledbury is benefiting from such commercial investment to provide a wider offer on evening entertainment for visitors and locals alike. I look forward to more of the same.
I will add a comment about smoking (roll your own would you believe) that detracted from our first experience, but credit to the staff they responded positively to my subsequent concern and this was not an issue at the second event. I trust that a no smoking policy will now prevail.

Reply from The Ledberry
First rate service
First rate service - fast free delivery, beautiful packaging and note. Would purchase again from this lovely independent store!
I actually visited the store a few weeks prior to my online purchase. A warm welcome is always remembered!

Reply from The Ledberry
Sadly smoking is allowed.
We went to the Footprints music and food evening. The platters were lovely and the band were really good. The thing that really ,really wasn't nice was that smoking was allowed. There were 3 people chain smoking for most of the evening on a table at the far end. We were next to them. The walls of the terrace are very high and there was no breeze so there was nowhere for the smoke to go. It was horrible. We came to the music evening before ,when the Ginger shed people were doing the food, and nobody smoked. If I had known you allowed it I wouldn't have come. If people want to smoke they should have to go out of the front door and away.

Reply from The Ledberry
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