The Fan Cave Memorabilia Reviews 493

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the excellent framing and presentation. Many appreciate the secure and well-packaged delivery, noting the speed and efficiency of the service. The staff are frequently commended for their helpfulness, knowledge, and friendly demeanor, making the overall purchasing experience enjoyable. However, some customers experienced issues with delivery times, with items arriving later than expected. A few other people also felt that the quality was poor or that there was damage to the frame. Additionally, some reviewers mentioned receiving random signed items from unknown players.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the authentic and high-quality... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their helpfulness, knowledge,... See more

Quality

Customers consistently express high satisfaction with the quality of products. Many reviewers praise the... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the speed and... See more

Service

Users describe positive interactions with service, highlighting excellent customer interaction and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having bought many products online from The Fan Cave previously that isn’t this, I can say that the packaging and wrapping of their products is top class. Even for a snooker ball, it was really well w... See more

Rated 5 out of 5 stars

Im always a little skeptical buying things on social media however the fan cave have been exceptional. I've purchased multiple items from a wide range of sports. Firstly the cost has in my opinion bee... See more

Rated 5 out of 5 stars

Great experience. Ordered a present for Christmas but couldn’t see the expected shipping date, emailed Customer Service and received a response the same day. Andrew was amazing and even asked if I n... See more

Rated 5 out of 5 stars

I’ve been a return customer at The Fan Cave Memorabilia for a while now, and every experience has been spot on. Andy has helped me on several occasions, and his customer service is consistently exc... See more


Company details

  1. Sports Memorabilia Store
  2. Collectibles Store
  3. Corporate Gift Supplier
  4. Gift Shop
  5. Soccer Store
  6. Wood Frame Supplier

About The Fan Cave Memorabilia

Written by the company

View Website
Football Products
Boxing Products
TV & Film Products
Snooker Products
Cricket Products

One of the UKs leading memorabilia companies, working exclusively with the worlds leading star from Football, Boxing, TV and Film.

Why buy from The Fan Cave?

The Fan Cave prides itself on reputation and authenticity. In a modern world where opportunity can lead unscrupulous individuals to sell fake products at auctions and online auction sites, we strive to provide the best authenticity.

How do we acquire our signatures?

We hold private paid signings with a wide array of individuals across the sport, music, TV and film industries. We also work with Football league and Premier league clubs to ensure we can provide the best products.

We do work with a very small amount of trusted memorabilia dealers whose reputation surpasses them to ensure that we can provide a wider range of authentic products. These individuals have the best reputations in the UK and all autographs are gained in person or at private paid signings.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

493 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic EVERYTIME

I had an excellent experience with The Fan Cave Memorabilia, run by Nath and Dan. From start to finish, their professionalism, knowledge, and passion for memorabilia really stood out.
They offer a fantastic selection of authentic items, and it’s clear they genuinely care about the quality and legitimacy of everything they sell. Nath and Dan were both extremely helpful, responsive, and happy to answer any questions, making the whole process smooth and enjoyable.
What impressed me most was their attention to detail and commitment to customer satisfaction. It’s not just about selling memorabilia—they take pride in delivering a great overall experience.
I would highly recommend The Fan Cave Memorabilia to anyone looking for trusted, high-quality memorabilia and excellent service. I’ll definitely be returning in the future.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality and no feedback

Poor quality and no feedback

Customer service needs reviewing

Recently purchased some signed memorabilia.

There was some damage on the frame.

I contacted them with pictures. No reply

March 18, 2026
The Fan Cave Memorabilia logo

Reply from The Fan Cave Memorabilia

Hi Darren,
Thank you for your review, we have looked at our customer service emails, all socials and we have not had any reports of any damages.
Could you please email customerservice@fancavegroup.co.uk with this issue.
As you can see from all our other reviews we always rectify any damages in transit with the option to have the item collected and replaced free of charge. If it’s within 30 days of receiving.

Many thanks

Rated 5 out of 5 stars

Framed items

Hi guys I just wanted to thank you for all my framed items today. As per usual they are outstanding. Great service and great quality is what you deliver. 5 star company.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Came across Fan Cave on Tik Tok and…

Came across Fan Cave on Tik Tok and have been watching their lives for a few months now. Have now bid and won on 2 items from them the latest being a signed Steven Gerrard framed Shirt. It was delivered today. Packaging was secure ensuring no damages in shipping. And the quality of the product is second to none! Framed beautifully and COA attached with signing photo. Will 100% be getting return business from me and keep up the great work on the lives!! Thanks All!!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Can across these guys on tik tok for…

Can across these guys on tik tok for the auctions, and have now got myself some great signed images they were selling and a cracking signed Gazza Euro 96 shirt and framed which is top class, also had 2 goes on mystery bag and got 2 great signed shirts from Bernardo Silva and Sol Campbell, cant wait to get framed and put up in my collection, highly recommend, great prices and defo be building my collection up with these guys, may even try 1 day to go up to shop/warehouse

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

They do not disappoint

These guys give time, hard work and effort for there customers. Great product, speedy service and any queries about anything there there straight on it to help. Great content on social media so get on it guys and get your top tier memorabilia from these absolute legends. You will not be disappointed. Thanks guys. 👍.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Would Recommend

Bought a print and a mount and they are brilliant. Would recommend The Fan Cave to anyone looking to start or expand their memorabilia collection. First of many orders, thanks again guys!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Son's Birthday Present

Followed the link from the SWFC site. My Son and Grandson went to this game as I was away on holiday. They said it was the best game and atmosphere ever. It's a great thing to remember, not only that Liam scored but also that he's played for Wednesday 500 times what a great achievement from a loyal player to his club. Something to hang on a wall with pride. Thanks.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

3 items, delivered in 4 days, 0 problems and 5 stars!

Im always a little skeptical buying things on social media however the fan cave have been exceptional. I've purchased multiple items from a wide range of sports. Firstly the cost has in my opinion been more than fair, the speed and quality of deliver was incredible and all the items come with COA. More so than this the service and customer interaction online is excellent. I've felt supported and confident all the way through. Not everyone treats them brilliantly online and they all act with integrity and as a brilliant team. I will be purchasing again. Thank you very much! Regards, Bert :)

March 9, 2026
Unprompted review

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