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Terraboost Media Reviews 332

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 199 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpfulness of the staff, noting their knowledge and approachable demeanor. Many people found the process of setting up campaigns and designing advertisements to be easy and efficient, praising the team's responsiveness and ability to bring their vision to life. However, some customers also noted issues with customer service, mentioning unfulfilled promises, difficulty reaching representatives after signing up, and a lack of accountability. A few other people also felt that the advertising did not generate leads or revenue, and some experienced problems with ad visibility or design changes not being implemented correctly.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers generally report positive experiences with the service, highlighting responsiveness, adaptability,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting exceptional communication and... See more

Marketing

Customers consistently note positive experiences with marketing. Many reviewers are satisfied with the... See more

User experience

Consumers find the user experience to be positive, highlighting its simplicity and ease of use. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Representatives are very informative. During the process I have had a few of the account reps reach out and direct me through the process. Its very simple and super easy to understand. Now that th... See more

Rated 5 out of 5 stars

Setting up a campaign was easy. The locations available were outstanding. The art department was attentive and easy to work with. She even accepted our mocked-up version to make relaying our ideas so... See more

Company replied

Rated 5 out of 5 stars

TerraBoost Media made our Safeway ads painless from start to finish. Clear guidance on creative, fast setup in store, and great communication the whole way. The placements look sharp and hit the right... See more

Company replied

Rated 5 out of 5 stars

THIS HAS BEEN THE MOST WONDERFUL EXPERIENCE, TERRABOOST IS AN HONORABLE COMPANY. I FIRST WORKED WITH RANDI, SHE SOLD ME ON THE IDEA AND HELPED ME UNDERSTAND HOW THE PROGRAM WORKS. SHE WAS VERY KNOWLED... See more

Company replied


Company details

  1. #11 of 15 best companies in Advertising Agency
  2. #13 of 15 best companies in Marketing Consultant
  3. #13 of 17 best companies in Media and Marketing Agency
  4. #30 of 44 best companies in Media Company
  5. #4 of 4 best companies in Media Consultant
  6. #10 of 28 best companies in Social Media Agency

Written by the company

Terraboost Media: Nationwide Advertising Network Engaging Millions at the Point of Purchase! Reach millions of consumers daily with Terraboost's expansive omnichannel place-based Out-of-Home (OOH) advertising network, featuring over 120,000+ prominent wellness billboards and digital displays. Strategically located in 49,000+ trusted venues nationwide, including top supermarket & drug store chains, health clubs, shopping malls, and airports, Terraboost captures attention in high-visibility, high-dwell time locations, driving up to 280 million impressions per day. Our unique approach delivers 80% engagement on our can't-miss 5’5”-tall wellness kiosks. Retailer-approved and building consumer trust, Terraboost drives positive brand awareness and a significant lift in purchase intent with a cost-effective, low CPM solution. Benefit from location-based precision targeting, 100% exclusivity for a competitive edge, and our all-inclusive turnkey service (production, installation, wipes, maintenance). Maximize your marketing ROI and achieve top-of-mind recall by connecting with engaged consumers at the crucial point of purchase. No hype. Just results.


Contact info

4.2

Great

TrustScore 4 out of 5

332 reviews

5-star
4-star
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1-star

Replied to 26% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

A Great Experience

I had a wonderful experience working with TerraBoost. Their team was incredibly helpful, patient, and responsive throughout the entire process. They took the time to listen to my vision and worked with me through multiple revisions to make sure everything aligned with my brand. As a small business owner, that level of support truly meant a lot. I never felt rushed or dismissed — they were collaborative, professional, and genuinely committed to helping me create something I felt proud of. I really appreciate the care and effort that went into this project and would absolutely recommend TerraBoost to other businesses looking for effective and well-supported advertising.

March 10, 2026
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 2 out of 5 stars

Don't do it!

Can't find my previous review for the design team which was excellent, BUT as an update I paid over 5K for a 12 month campaign and it has been over 2 months and they have not even installed my kiosk. No idea where it is and no assurance on when it will be installed. My success manager has been nice but ultimately I want the product I paid for and have waited patiently while they have had my money for 2 months. Pretty sad.

March 17, 2026
Unprompted review
Rated 2 out of 5 stars

I spoke with the salesperson on the…

I spoke with the salesperson on the phone. Nice guy Mr. X. We agreed on a payment plan of five payments of 270.00 deducted from my Folio. We got to the point where all was good on the art and that is when I was informed that I would need to pay the whole 1350.00 NO PAYMENT'S. I spoke with the person responsible for closing the sale. He informed me he would not honor what Mr. X said. I cancelled my order after providing proof of the phone recording of me and Mr. X talking about the price and payments. If I had known that from the beginning, I would not have proceeded with the order. I am sure the product would be great tool, but I think being upfront from the beginning would have been a lot better experience.

March 9, 2026
Rated 5 out of 5 stars

Terra boost was extremely easy and the…

Terra boost was extremely easy and the marketing we’re going to do with them is going to touch a lot of people. The best part of it was the artwork! I filled out a form and they got it right only one small change had to be done. it made the experience so easy!

March 12, 2026
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Very easy process

Very easy process. We answered a few questions, offered our logos and colors and what was most important for us to convey to possible clients. The artwork was done for us using that information and looks fantastic! The communication was quick and the customer service was excellent. They listened to us, made changes as requested and gave a beautiful end product.

March 10, 2026
Unprompted review
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Great communication

The company is on top of their communication, making sure that we had all the information we needed and we able to meet deadlines.

March 3, 2026
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Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

Rated 5 out of 5 stars

Brandon and the Art Team are amazing

Brandon and the Art Team are amazing. They created an exceptional ad for my small fitness business which looks fantastic in my local grocery store. Love Terraboost and just signed up with them for my 2nd annual ad package!

February 19, 2026
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Easy process

Easy process. Good communication!

March 2, 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for the positive feedback!

Rated 5 out of 5 stars

Kiosk Review

Great artwork & prompt responses! Wan't your business and do a great job!

March 9, 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

Rated 5 out of 5 stars

The accounting and ad design folks have…

The accounting and ad design folks have both been easy to reach and super helpful. This has been one of the best experiences that I’ve had with an advertising company in my thirty plus years in business. Thank you!

March 2, 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Great Customer Service

Brandon is very prompt, helpful and super patient.

March 4, 2026
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Reply from Terraboost Media

We’re so happy Brandon could make your experience a good one. We’ll pass this along, he’ll love to hear it!

Rated 5 out of 5 stars

Very satisfied

Very satisfied! Brandon has given us excellent service at all times!

February 26, 2026
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Reply from Terraboost Media

We’re so happy Brandon could make your experience a good one. We’ll pass this along, he’ll love to hear it!

Rated 1 out of 5 stars

Terrible marketing company.

Terrible marketing company with even worse customer service. My roofing company signed up with Terraboost for 1 year. After that year was up they continued to charge us without us knowing. They charged an additional 2 months even though we had already submitted cancelation. No big deal right? A quick phone call should clear things up... Nope even though they had written cancelation they said there is nothing they can do about the additional charges. If you own a business do not market with them.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Easy process

Alexia was responsive and helpful

February 24, 2026
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Reply from Terraboost Media

We’re so happy Alexia could make your experience a good one. We’ll pass this along, she’ll love to hear it!

Rated 5 out of 5 stars

Great to work with!

Quick to respond and excellent customer sevice

February 20, 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for the positive feedback! We will use this for continuous improvement.

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