Zero customer service I’ve been trying to contact them since november after I purchased the tickets for RG and I never got a response, even if they claim for 7/7 support . And still not sure if we w... See more
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Is Tennis Ticket Service a scam? We bought tickets for the Rolex Masters a YEAR ago, paid a premium price, and still haven’t received anything – no tickets, no clear update, nothing. Event is... See more
Company replied
I made a purchase and contacted the within 30 minutes to cancel or get help. Been waiting for several days to get a respons. Nothing yet so far. No phonenumber, no chat. Just emailadress which they do... See more
Day One of the 2019 French Open Tennis went very well indeed.We got there early and we’re treated to a three hour match with Dimitrov and Tipsarevic and always felt very close to the action. The Frenc... See more
Company details
Written by the company
Selling tickets is in the DNA of our company. The passion for sport, with tennis in particular, was central to the establishment of Tennis Ticket Service. It all started in 2007 when the ‘event junkies’ behind the company visited a lot of tennis matches. Tickets became increasingly difficult to get, causing the idea to expand the network to a wider audience than friends and family only. This is how something that started as a way to visit the best events ourself, has grown to Tennis Ticket Service. The platform to help everyone get those hard to get tickets.
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Replied to 12% of negative reviews
Typically replies within 2 weeks
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Nice easy site to navigate.
all was very good.
Go for the live experience!
Really easy to buy the tickets! This was my first time ever to grand slam tournament...
I remember booking the tickets at the time it said “Men quarter finals”... so I was really surprised to see Serena W struggling against miss Pliskova and Miss Osaka who will be in the finals! Great experience though!
Australian Open 2019
Seats like ordered, all went well, I would book Grand Slam tickets again via tennisticketservice. For the record we went to Australian Open 2019.
Loyal grand slam ticket customer
Tennisticketservice is a very convenient and reliable way to purchase tennis tickets. Seats are of good quality and ticket delivery prompt and easy.
Excellent service
Excellent service! Even received better tickets than I original ordered.
Great products and great service
Great products and great service. They have many different service options such as: chat, email, telephone and even whatsapp!
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