techsolutions.support.com Reviews 262

Complicated solutions done quickly and expertly. Thank You!!!

Josh was amazing! His knowledge in fixing the "lockout " from a Microsoft scam was impressive. His idea to put on "Ad Blocker" was brilliant. I had this same issue several years ago and this idea was never brought to my attention. Should I have another issue, I want him to be my technician if that is possible. He is a very bright young man and made me feel calm dealing with this issue. I have been using tech support since July 2014 and went through the transition of the U.S. Tech Support purchase.

Agent friendly, efficient, professional

This was just a tune up and the technician Nathan was very quick with the cleanup and made a few valuable suggestions for maintaining the computer in tip top condition. I really like the Live Tech Support and have used if for many years. Vey good value . . . . .

Josh was stellar. Friendly, helpful. UNDERSTANDABLE, went above and beyond expectations.

The tech was super smart and tuned up my old computer better than I expected.

Jaime was very helpful and took care of my problem. She explained what was happening and took care of it.
I am very happy with the results..

Tech support was gracious and so very helpful and kind as technology of my 78 years has not ever been my forte'. Denmark was so patient with me as was tech support.

Already submitted answer above. While the service has been great so far it still has taken up my time waiting for Specialist Team to resolve the problem and then answer a fairly long survey that is asking more than once for the same information.

They said that someone would connect me to assist me with my problem. They did and they fixed it. Thank you. You are the best.

Macky Patio did a extremely difficult job successful. The most important thing he took the time to explain. No rushing off the phone with Macky Patio. No fooling around.He went in detail. I rate him 1,000%.

Friendly service. Knowledgeable technician. Made sure he understood what I wanted and proceeded to fix the problem.

I finally was able to get tech John and he was very helpful and polite.01

got it installed

Just knowing that US Tech Support is a great company that truly is there for its customers and what stops until you are a happy customer.

once you open a ticket they call back fairly quickly. They are very patient on the phone and easy to understand. Always ask if they have answered all your questions before they end the call or tech session. I work from home and I am not very tech savvy. My IT dept at work is tired of dealing with my questions about my personal issues with my computer. This is the PERFECT solution!

Noel helped me get files reinstalled from windows 10 to 11, reinstalled programs on this new machine and did a great job

it was Jan, the tech understadning my frustration with the first tech which i had a hard time understanding.