Teaching Personnel Reviews 261

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is consistently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some people were dissatisfied with the consistency of communication and job offers, mentioning occasional slow responses to emails or a lack of clarity in information. A few other people also felt that the job opportunities offered did not always align with their preferences, and some experienced issues with the onboarding process, such as delays or perceived unprofessionalism.

What people talk about most

Staff

Clients share positive opinions on staff. Many reviewers praise the staff for being helpful, professional,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick and easy... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness,... See more

User experience

People report positive experiences with user experience. Customers highlight the professionalism and... See more

Response time

Reviewers highlight positive aspects of response times. Customers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Teaching Personnel have been great in finding me both long term and daily TA work over the past 3 years. Jess (Newport) is always available to answer queries promptly and is super friendly. I have tr... See more

Rated 4 out of 5 stars

Being with teaching personnel has given me full flexibility of my working hours! It’s great if your looking for something less full on but still equally as rewarding. Jordan has been great at giving m... See more

Rated 4 out of 5 stars

Working with Teaching Personnel has been a very pleasant and professional experience. The agency works very well, their systems are in place and it's a very smooth process. Alex in Preston has been ve... See more

Rated 4 out of 5 stars

The agency and especially Kerri Davies, was highly supportive in finding a new role which suited my preferences. Kerri's friendly and professional approach gave me a great confidence which let me hit... See more


Company details

  1. Recruitment Service
  2. Recruiter
  3. Talent Agency
  4. Temp Agency

Written by the company

Teaching Personnel is the UK’s leading education recruitment agency. Since 1996, hundreds of thousands of teachers and classroom support staff have chosen Teaching Personnel to help them find work in UK classrooms. Our mission across all our services is simple - we strive to make a difference every day through staffing, tutoring and supply.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

261 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

So Quick and easy to deal with.

So Quick and easy to deal with.
Morgan made my transition from a permanent job to Agency work first class.
Everyone at TP are always happy to help and so friendly.
Putting my mind at ease.
Emails are always answered or forwarded literally as soon as the office opens the next day.
Best move I made and definitely the right company.

April 29, 2026
Unprompted review
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Rated 5 out of 5 stars

I have just signed up with Teaching…

I have just signed up with Teaching Personnel with Millie and the whole process has been excellent so far. I was signed with another agency so know the difference between an average agency and an excellent one! Millie is super professional, very friendly, open and honest and is spot on with her communication. It was a very easy application process, with no doubt from my end that I had chosen the right agency to work with. I am really looking forward to starting work with them and was offered a placement the day I was cleared for work! Amazing! Thank you for a very positive start and would recommend to anyone looking for a top agency 😊

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

After working for Teaching Personnel…

After working for Teaching Personnel for years quite some time ago, this is how they've treated my recent application.
Apparently, they don't even have a record of the work I did for them.
Maybe they're now ageist as well as unprofessional.
They used to be a reputable organisation. No longer.

Dear Sophie,
Thank you for your interest in working with us and for taking the time to share your profile.
After careful consideration, our Head Consultant has decided not to move forward with your application, as you do not have tutoring experience in recent years and your previous experience was quite a time ago.
As a result, we regret to inform you that we are unable to proceed further with your profile at this time.
Jay Chauhan

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Good support

I have been given and continue to receive consistent, reliable work and good support from Harry Ford's wonderful team.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I have had nothing but a great…

I have had nothing but a great experience with teaching personnel.
Izzy has been amazing answering my million emails, the process was easy to get started and the complete all the forms, also Izzy had reminded me one of my documents was about to run out so that was completed and renewed as I wouldn't have been able to work.
I would definitely recommend to family and friends.

March 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Maddison Mills has made my experience…

Maddison Mills has made my experience with teaching personnel truly amazing so far. She consistently makes each day easier and is always there whenever I need support. I couldn’t have asked for anyone better
she is incredibly reliable and supportive in every way. I’m really enjoying my experience and feel excited about what the future holds.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!!

I had a great experience with Teaching Personnel. I started at the beginning of this year, and the team found me a job within the first week, which was really impressive.

They were friendly, helpful, and easy to communicate with, and the whole process was quick and straightforward.

A big thank you to Maddie, Joe, Sam, and the whole team for their support.

I’d definitely recommend Teaching Personnel to anyone looking for work in education.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

I was assigned Millie to complete my registration to go on to do supply work

I was assigned Millie to complete my registration and she has been amazing! After a negative experience with a previous agency, Millie was excellent with communicating, super friendly and went above and beyond d to ensure you got what you set out to do.
I look forward for the upcoming months with Teaching Personnel but for now i can confidently say Millie is the reason my experience this far has been so positive. Highly recommend! (:

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Teaching Personnel - great agency

I have worked for Teaching Personnel for nearly three years and have always had constant work. Ellie and Steve have been fantastic finding me suitable placements and have always been supportive and helpful, communication has always been clear and prompt. The TP app is brilliant and makes getting paid extremely easy. Fantastic agency to sign up to.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience and Poor Communication

I’ve been with this company for quite a long time, but I’ve now decided to leave due to my overall experience. When I first signed up, I made it clear what type of work I was looking for, yet I was hardly offered any opportunities that matched this. I was only given one shift, and it was completely different from what I originally signed up for.

I was also put forward for interviews that felt very unprofessional and ended up being a waste of my time. There seemed to be very little communication or understanding of my preferences throughout.

Overall, my experience has been frustrating and disappointing, and I would not recommend this company.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

I signed up for Teaching personnel earlier this year wanting to change careers, i got assigned to Emerson who went above and beyond my expectations. Gave me solid advice and always supported my way forward in the industry despite not having any experience in it. I'm lucky to have such a hard working agent! 5 stars

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Ben Stephenson has been great to work…

Ben Stephenson has been great to work with. He’s really supportive with staff, easy to communicate with, and always quick to help when anything comes up. Makes a big difference on our side.

March 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Unprofessional,misleading,incompetent-Avoid!


I had an incredibly poor experience with the Teaching Personnel Birmingham branch. I paid £49.50 for an Enhanced DBS check on March 2nd, but for over two weeks, I was met with nothing but unprofessional excuses.
First, I was told the delay was due to a "BROKEN PRINTER" then "family circumstances," and "miscommunication." Despite being told my documents were "uploaded," I contacted DBS Customer Service directly and discovered that no application had ever been submitted under my details!
To make matters worse, their compliance team demonstrated a shocking lack of knowledge by questioning my VALID Passport and REFUSING to ACCEPT a STANDARD NATWEST BANK STATEMENT(!) (a document universally accepted for DBS checks in the UK)!

I have since received a full refund after lodging a formal complaint, but the stress and loss of potential work earnings were significant. I have now formally requested the deletion of all my personal data and ID documents under GDPR, as I simply cannot trust this agency with my sensitive information. If you value your time and data security, look elsewhere.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Emily - Amazing!

Emily is consistently helpful, friendly, and always available when support is needed. Every interaction we’ve had has been positive, and she continually goes above and beyond in everything she does. Keep up the amazing work, Emily — thank you for all that you do!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Teaching Personnel has been amazing

Teaching Personnel has been amazing. They managed to find me a school that fitted all of my requirements and just made the whole process feel incredibly easy. Harry Ford (Brighton SEN department) is just lovely to talk you and incredibly helpful with any concerns you may have or queries. I would recommend to anyone :)

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if it were an…

I would give zero stars if it were an option. I paid for police checks upfront, after which the application process began, but I found myself constantly chasing the team for updates. I only received responses when I emailed, often with vague confirmations like “oh yes, this person has replied,” showing a lack of proactive communication. My experience was limited to dealing with Hayley, so perhaps this is not reflective of the whole company, but from my perspective, it was frustrating, time-consuming, and costly not just for me, but also for my referees.

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Really good people!

Really good people,

The company does exactly what it says it will do, gets you work!

Ive ended up getting a permanent job somewhere i really enjoy,

James was brilliant and very transparent.

Definitely recommended

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

WORSE Experience ever (don’t recommend this job if you want something to rely on)…

Really rude and poor communication and cancel your shifts last minute when you rely on those shifts to pay your bills. They also say to you that you have to communicate to them for your shifts when they should be helping you getting into work. They haven’t just done this to me they have also done this to other members of staff that have been loyal for many years . And say it’s because they “can’t afford it” when the schools are paying them. They have missed my pay checks plenty of times because they can’t afford to pay me! Never ever experienced this in my past jobs.Don’t recommend this job if you want something “reliable” they drop u like there’s no tomorrow but when they need you they expect you to drop everything. And allow you to have holiday and last minute say you can’t take holiday because they have no staff. This is unacceptable!

March 3, 2026
Unprompted review

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