TamayaTech Reviews 36

I bought a motherboard for a customer and paid for 3 day shipping. I still have not received it a week later. Calls do not get returned and no one answers their emails. Based on their reviews it sounds like this is a pretty common issue with them.

I would never purchase from them for a customer again. Now one of my best customers is second guessing me. I should have known better.

"Great to talk to and they got me the product overnight for a set up that needed to go up today, thank you and will buy from this company again"

I ordered a product from them 2 weeks ago. They said it would arrive in 4-6 business days but it hasn't nor have I even received an email, as promised, letting me know that my order has been shipped.
I called once to request a tracking number or any information really about the status of my order. The representative was very polite and said that he could not help me at the moment but would email me or call me back with the number. I never got that call. I have since called 5 more times all straight to voicemail. I've left a message each time with no response. I have sent two emails also with no response.

Other reviews are saying they often are out of stock on an item but their website is not updated and still let's you place an order for it. I'm assuming that's the case with my order as I know it has been discontinued. If you don't have the product that's fine, just let me know so I can search elsewhere.

Placed an online order on 9/7. No reply until I sent a followup email on 9/15 only to be informed the item was back-ordered and they expected a shipment in the next 5 business days. Authorized the purchase on 9/16 based on this expectation only to see 5 days come and go AGAIN with no response/update. Sent a followup email on 9/29 and have not heard anything from anyone! It's been nearly 4 weeks and I just contacted my credit card company to start dispute proceedings. Is THIS what you call customer service? I'm amazed they're even in business...BUYER BEWARE!

This company seemed okay initially during the purchasing process, but when the item I received was DOA and I had to return it and then when I got the replacement (could have been same one) and it was DOA I said OH NO.
Since then I haven’t been able to get anyone to return any of my calls or email. I’ve filed a complaint with the BBB and we’ll see what happens. If you’re considering making a purchase I’d recommend staying away from this company.

I was looking for some video cards and surveillance equipment that I couldn't find for the life of me.. After talking to Frank, he actually found a cross for my card that would work for my application and had it in stock. He asked me my plans for them and I told him what I was working on and that I had to find some good cameras. He recommended a few of them and sent me some info about them. After researching the cameras... I bought set and they work great! Thanks Frank for all your help! You made this super easy for me.

I haven't bought anything yet because Ive been trying to get a hold of them for over a week with no responses to emails or phone messages left. Every time I call i receive a recording telling me all representatives are busy please leave a message and one will get back to you as soon as possible. They haven't yet. it shouldn't take that long to get a response. All i want is a simple answer.

I placed an order on a computer case that's no longer being manufactured by the original manufacturers on a Sunday hoping it would come before the week was over.
Shortly after my order, an automated confirmation email was sent.

An entire week went by; nothing. I decided to call them that Monday.
The employee on the phone informed me that they had in fact sent me an email the day after I placed my order, however after checking thoroughly, I could not find the email anywhere.
He also said that they didn't even have the case in stock, and it would take two weeks to get it in.

So I decided to wait. Two days went by and I decided to call them again just to check up on things.
The employee on the phone then re-informed me that it would take up to two months to get the case in stock. I could wait two weeks, but two months would be too much considering I'd be out of state by then working on a project.

So, shortly after I sent in a cancellation email.

Its been a week since I've sent the cancellation email in.. still haven't got a reply from them, I'll probably have to end-up calling them and cancelling..
I'm not going to blame them for this, being a programmer myself who's developed his fair share of websites, I know that emailing systems can be tricky.


In short:
They aren't scammers, the website is in fact legit. But:
Don't trust the website, just because they have a product shown doesn't mean it's actually in stock. This isn't their fault though, managing a huge inventory isn't easy, I know.

I highly recommend calling them before placing your order and checking on the status of a item's availability.

Tamayatech haste hard to find products and have bought a few times from them, they have supplied my company with networking products for years and because they have gov. Cage number , it allows us to purchase a lot of products from them because it makes it easier to do so. And I must also say when they don't have what I need, they try real hard to find it for me which I think is great customer service.

I bought a motherboard and got what I bought, which is hard to say for many companies now days, i would for sure buy from TamayaTech again in the near future.

Thank you TamayaTech

Ordered a peripheral through TamayaTech, waited two days for shipping confirmation. Emailed the company to have them admit they were out of stock of the item but "would be receiving new demo units" soon. The company that make the item went out of business a year ago, so unless Tamaya has a time-bending wormhole...

Great on the phone and I got my printer part when the said I would, thaks for everything......

I called TamayaTech and told them that i had a hard drive go bad in my server and they helped me on finding a replacement. Thanks for the support and good conversation.

TamayaTech has been providing our goverenment computer hardware products needs here at Northrop Grumman for over 4 years. Thank you guys and keep up the good work

We ordered our goods a month ago and they still have not shipped. We contact them via all 3 phone numbers and no call back or warm body on the other end. We email them and get no response. The customer we ordered for thinks the worst.

Debra DuBois
XOS Technologies, Inc.
407.936.0823

I've been trying to order a motherboard from this company for the past 3 months. They keep saying that they have it in stock on the site, but then they email me saying, "Hi, the product you have requested was on back order. The last shipment came
in today and the product they sent us was not correct. We don't know how
much longer it will take us to get the correct product in, so we can keep
your order on back order and let you know when it comes in and if you still
need it at that time, we can ship it to you then, or we can cancel your
order. I am sorry, You have not been charged and your order has been
canceled for now. Please let us know what you would like us to do thank you"

I ordered the product once 3 months ago, and then ordered it again today, and they sent the same email for both times giving me that lame excuse like it is not their fault. I've replied, but still haven't heard from them yet. I've even tried calling, but I got a lame excuse saying that all of their representatives are busy and that I should leave a message instead of waiting. I've called again, same thing. I can't ever speak to a person.

This company is HORRIBLE!!