Strawberrynet.com Reviews 26,595

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers had a great experience with this company. Customers frequently praise the wide selection of products, competitive pricing, and the overall ease of navigating the website. Many people appreciate the efficient ordering process and the prompt delivery service, often highlighting the comprehensive tracking provided. However, some customers experienced issues with their orders, including receiving leaked or expired products. A few people also noted difficulties with the website when using a mobile phone, and there were occasional reports of delayed shipments or issues with received items.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers appreciate the wide selection of high-quality... See more

Website

Users describe positive interactions with the website, highlighting its ease of use, clear design, and simple... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the ease of ordering, great prices,... See more

Price

Consumers find price to be positive. Many reviewers praise the great prices, good discounts, and fair-priced... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick and free delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Been ordering regularly for 15 years and have had good products and service almost every time. Loyalty discounts are nice on top of already good prices.

Rated 4 out of 5 stars

A very easy to use system. However, a bit harder to find the products online if using mobile phone. Great deal on 11/11.


Company details

  1. #15 of 17 best companies in Skin Care Clinic
  2. #165 of 293 best companies in Clothing Store
  3. #36 of 55 best companies in Cosmetics Store
  4. #28 of 33 best companies in Flavours, Fragrances and Aroma Supplier
  5. #28 of 58 best companies in Hair Product Store
  6. #76 of 90 best companies in Pharmacy
  7. #23 of 28 best companies in Wellness Center

Written by the company

Strawberrynet.com is the leading shopping destination for beauty, carrying over 800 brands and 33,000 products at heavily discounted prices. Discover the best deals on the most diverse range of makeup, skincare, haircare, fragrances and home scents online with free worldwide shipping.


Contact info

4.1

Great

TrustScore 4 out of 5

27K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The promo code would not work

I tried to order on my phone but couldn't enter my card expiry year as the app wouldn't allow me to scroll to it.

Changed to my computer and when I tried to enter the promotion code it would not apply because it said the code had already been used.

August 14, 2025
Unprompted review
Rated 4 out of 5 stars

15 year customer

Been ordering regularly for 15 years and have had good products and service almost every time. Loyalty discounts are nice on top of already good prices.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

Beware unlawful returns policy:

Beware unlawful returns policy:

We are sorry to learn that you are not happy with the fragrance you received. Unfortunately due to international postal regulations for perfumery products, fragrances cannot be returned.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID…FAKE

AVOID…. Products are fake and won’t allow returns. You can raise a return request and they just close the ticket.
FAKE!!!!!

July 14, 2025
Unprompted review
Rated 2 out of 5 stars

No access to an advertised winter special

I wanted to access a winter special which was on the website but I couldn't access it and the Chat didn't even recognise there was a winter special. Most confusing. Makes it very difficult to access special offers advertised on the site!

July 12, 2025
Unprompted review
Rated 3 out of 5 stars

Disappointed.

Have been ordering from Strawberrynet for a very long time. Have always been happy with purchases. No incidents so far.
But this time when I ordered perfume, it arrived with a very strong perfume smell. Unpack to find out one bottle leaked. Do not know how else to contact and communicate, so here’s my review. Wasted a bottle coz it was for gifts and definitely cannot gift someone with a bottle not full. Disappointed.

June 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look