Stratstone - Porsche Centre Cambridge Reviews 129

TrustScore 4.5 out of 5

4.7

High Street, CB227QD Harston, England, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... See more

Rated 5 out of 5 stars

Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche... See more

Company replied

Rated 5 out of 5 stars

Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... See more

Company replied

Rated 5 out of 5 stars

Porsche Cambridge is always very welcoming. The entire team do their utmost to provide a seamless service from start to finish. There are some really beautiful cars to view in their wonderful new sh... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • High Street, CB227QD, Harston, England, United Kingdom

  • 01223 081 183

4.7

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
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1-star

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Rated 5 out of 5 stars

First class service

The staff were brilliant in every respect. It was only in for an MOT which passed. Nick Short was our contact and he was especially good at his job role and kept us informed throughout.

April 13, 2026
Rated 3 out of 5 stars

Nice coffee but pretty poor service, which takes an age!

Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no proper service desk you can actually walk up to, you end up sitting in the front (albeit nice coffee & biscuits) but it takes 30mins+ to just collect your car. I don't have that time to waste on such a simple process.

March 20, 2026
Rated 5 out of 5 stars

Great customer service

Harriet followed up to ensure the car issue would be addressed and kept me well informed during that process.

March 27, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Philippe,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Car was serviced within the time scale…

Car was serviced within the time scale quoted , pleasant reception , no delays

March 25, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Toni,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Great service

Great service , the car is always well looked after…. Many thanks

March 19, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Lee,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 2 out of 5 stars

Nothing but standard garage at premium price

Following my initial purchase of my first ever Porsche where the service year one and two was excellent, I’ve now been reduced to some average garage fix - but at a premium rate. Very disappointing.

March 10, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Britt,

Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Porsche Extended Warranty, Peace of Mind? Probably Not

Great biscuits and coffee.
But does a Porsche Extended warranty give a new "Peace of Mind", probably not.

March 16, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Tony,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Everyone was extremely welcoming and I…

Everyone was extremely welcoming and I was attended too promptly

March 19, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Jeremy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Porsche & Ford?

Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche Centre with my PPGTS. If possible, I'd also love for you to take care of my new Ford Ranger MS-RT 2025 whenever you’re able – it’d be fantastic to have you work on that as well.

March 16, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Alessandro,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Timothy at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Great communication and service…

Great communication and service throughout.

March 12, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Whole experience from booking my car…

Whole experience from booking my car in, arranging a loan car, information during the service and pick up was very efficient and straight forward.

March 13, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Joey,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it's great to see you had such a positive experience with us at the Dealership.

Have a lovely day!

Stratstone Brand Customer Services

Rated 5 out of 5 stars

The process was simple and very quick

The process was simple and very quick, we identified the most suitable vehicle for me and less than a week later I was driving the car home.

March 3, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Martin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

It's Porsche

It's Porsche , can I say more ? Everything is exceptional ; from the minute you walk through the door to the moment you leave.

March 6, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Fantastic Service from the aftersales…

Fantastic Service from the aftersales team
Big shout out to Dan and Harriet

February 26, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Attention to detail

Attention to detail, nothing too much trouble. Friendly attentive staff

February 20, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Christine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Great job!

Really helpful staff and the technician was very thorough in completing the warranty repair on my 911.

February 19, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

I recently visited Porsche Centre…

I recently visited Porsche Centre Cambridge and I couldn’t be more impressed with the service I received, especially from Jasmine.

From start to finish, Jasmine truly exceeded my expectations. She was professional, attentive, and incredibly knowledgeable, keeping me informed throughout the entire process. What stood out most was the genuine care and attention given to my car it was treated with the utmost respect and returned to me in immaculate condition.

The whole experience felt seamless and personal, and it’s clear that customer satisfaction is a top priority. Jasmine is a real credit to Porsche Centre Cambridge, and I wouldn’t hesitate to recommend both her and the centre to anyone.

Thank you again for such outstanding service.

February 17, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Adil,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jasmine at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Professional but friendly

Professional but friendly, truly turned a fault with my car into an opportunity to demonstrate customer service at a different level.

February 18, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Paul
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

excellent from start to finish thank…

excellent from start to finish thank you Fred and the rest of the team

February 6, 2026
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Ali,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Fred at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

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