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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and ease of use, often highlighting the fantastic finish achieved. Many people found the products effective for various repair and refurbishment projects, noting the realistic stone and brick effects. However, some customers also noted issues with product delivery, specifically receiving damaged or improperly sealed items. A few other people also felt that achieving an exact color match could be challenging, though they were still generally satisfied with the overall results.

What people talk about most

Product

Consumers find the product to be positive, highlighting its ease of use and the sophisticated finish it... See more

Quality

Users describe positive interactions with quality. Customers praise the fine texture and warm colors, noting... See more

User experience

Customers consistently note positive experiences with the product's user-friendliness. Many reviewers found... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt delivery of item, colour matching sheet was a must buy, product application was ok, but do it carefully and it sticks on really well. Once on - dries hard quite soon, and later rock solid. Clea... See more

Rated 5 out of 5 stars

Cheaper than Amazon for same product and delivered quickly. Good communication Great product. Easy to use and great results. Had some ugly holes in brickwork when plumber moved bathroom around . Bric... See more

Rated 5 out of 5 stars

Really great product and provided a stone finish that exceeded our expectations. We have a house built in 1631, our stone mullion windows have been patched and repaired over the years and the painted... See more

Rated 5 out of 5 stars

I had 3 chipped bricks at the front of my house , unfortunately the previous owner had put his car into it .I was looking for a brickie to put 3 new bricks, then I did some internet searching and c... See more


Company details

  1. Paint Manufacturer

Written by the company

Stonelux is a small, family-run business specialising in high-quality stone effect paints and brick products. Since 1988, we have been committed to producing durable, hand-blended products that replicate the look and feel of natural stone and brick. Our products are designed to provide authentic, long-lasting finishes for restoration, renovation, and decorative projects. We only use high-quality materials ensuring reliable performance and a professional result. At Stonelux, we take pride in being a hardworking, customer-focused company. We are always happy to provide advice and support to help you achieve the best possible finish.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great product, fully recommend

Had a number of bricks which had blown faces to various degrees. Had filled some of the smaller areas but couldn't find a paint that was close to matching our brick colour. Searched and found Stonelux, first ordered a colour chart, then filler and paint that seemed a close match. The product is expensive but goes a long way and most importantly does the job. Our bricks are a buff colour, the Stonelux product was a close match, but stood out a bit as looked new and clean, I found that rubbing some builders sand, when the paint/filler was still wet, gave an even better match. Looks great and I would fully recommend.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic.

Totally transformed our fire surround. Followed the instructions carefully used primer and then three coats of the paint. I can't believe how amazing the finish is. It's saved us the expense of having to replace the whole surround and it looks fabulous. Very impressed and very happy. Used primer and undercoat in Portland and Simply Stone fireplace paint.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

We had damaged brickwork renovated on the house over 12 years ago the render material used to obtain the finish was Lithomex. Over the last couple of years several cosmetic cracks had appeared on the stone facings above the front door and on the stone window mullions surrounds all of which required repair. We tried a couple of test pots from Stonelux and found an almost exact match and a finish that we were happy with. After cutting out the damaged areas, filling them with an appropriate external stone filler in and priming the areas we used Stonelux paint. The finish is incredible and genuinely back to the original rendered finish that mirrors the Lithomex finish. Delighted with the product and highly recommended.

March 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing

Amazing, this paint and primer has completely transformed our old mahogany and marble fireplace, very happy with the results 😀

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fireplace paint

Title: Fireplace pain
Review: I love this paint, it turned my cheep mdf fireplace into a fab stone one, even had some left over to do a few vases to match

February 28, 2025
Unprompted review
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Reply from Stonelux

Thank you for your review! We're so pleased to hear that you love the paint and that it transformed your MDF fireplace into a stone-effect finish. It’s great to know you had some left over for extra projects too!

If you ever need any more or have any future projects in mind, we’d be happy to help.

Rated 5 out of 5 stars

Fantastic products…

I purchased the Blackpearl smooth stone paint, grey primer, two natural brushes and the roller kit to refurbish the natural coloured marble on the back and hearth of my fireplace. I read lots of the reviews and went with two coats of primer and three coats of Blackpearl rollering the last coat. The results are amazing, the fireplace looks so much better, love it!

February 17, 2025
Unprompted review
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Reply from Stonelux

We're so pleased to hear that you're happy with the results of your fireplace transformation. It’s great to know that our Smooth Stone Paint, primer, and application tools helped achieve the look you wanted.

If you ever take on another project, we’d love to help.

Rated 5 out of 5 stars

Title: Fantastic product!

I purchased the Portland primer, limestone smooth stone fireplace paint and also a couple of stonelux brushes.
We have a faux stone fireplace that is 20 years old and feel it has ‘yellowed’ over time (the fireplace is in a south facing room so likely natural sunlight causing this). I love the fireplace still but it certainly didn’t go well with my newly painted sage walls.
I saw this product and was hopeful it could give the fireplace a new lease of life and it certainly didn’t disappoint!
Prepped with 2 coats of Portland primer and overall 5 coats of fireplace paint, although 4 would have been sufficient. I used brushes to apply the paint apart from coat 4 when I used a foam roller. I’m not sure what happened but I ended up with patches of more intense stone, I then used a brush again to apply coat 5 and this immediately evened it out again ( I ensured I thoroughly stirred the paint each time before applying a coat). My advice would be to use a paintbrush on all coats as it gave a lovely even finish with very minimal brush lines.
I cannot recommend this product enough! Thank you stonelux.

February 14, 2025
Unprompted review
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Reply from Stonelux

Thank you for your wonderful review. We're so pleased to hear that our Fireplace Paint helped refresh your fireplace and give it a new lease of life.

If you ever need any further advice or take on another project, we’d be happy to help.

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Rated 1 out of 5 stars

The company did not honour the price…

The company did not honour the price listed on the website. When queried, company stated it was an IT Google mistake and not their own error. Even though I am a returning customer, they a) did not offer a discount and b) didn't even acknowledge the fact that my alerting them to this would help them adjust the error. Most disappointing customer service.

August 6, 2024
Unprompted review
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Reply from Stonelux

We're sorry to hear that you were disappointed with your experience.

The price you found was not listed on our website but was an outdated price displayed on Google, likely from an old cached version of our site. Unfortunately, search engines periodically store and display old pricing information, which we have no control over. While we regularly update our website, it can take time for Google to refresh its search results and reflect the most current pricing.

When you contacted us, we explained that the correct and up-to-date price is always the one displayed on our website at the time of purchase. We appreciate you bringing this to our attention and always welcome feedback, but unfortunately, we are unable to honour outdated prices displayed externally.

If you have any further questions, we’d be happy to assist.

Rated 5 out of 5 stars

Hi we ordered this paint as we had…

Hi we ordered this paint as we had bought the wrong colour copings and we wanted a stone colour and effect as the ones we had ordered were a yellow colour they were awful so we gave stonelux a try and they have covered beautifully really pleased with it thank you it’s really helped us

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

This is an amazing product.

This is an amazing product.

Bit expensive? Yes, but it is exactly what I was looking for my fireplace which was a total disgrace. I have years and years of experience painting and all the comments about peeling it’s just someone who probably did not do it right. It feels exactly like what I wanted.

January 6, 2024
Unprompted review
Rated 2 out of 5 stars

A top tip….

A top tip when dealing with Stonelux if you can spare the time is to put the product in your basket then leave it and wait. After a few days they’ll offer you 10% discount if you put the purchase through within 48hrs. If you buy without doing this they defo won’t give you the 10%.

November 6, 2023
Unprompted review
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Rated 1 out of 5 stars

Don't waste your time and money

Keyed down a composite fireplace ready for painting, applied 3 coats of Stonelux Primer (1 day to dry between each) with Stonelux natural bristled brush, 4 coats of Stonelux Fireplace paint (1 day to dry between each) with Stonelux natural bristled brush.
It simply peels off in sheets, with no adhesion at all. There is no one at Stonelux office 2pm Friday to show any interest in the total failure of the product. Don't waste your time and money, in my case a week & £50.
Additionally, the 2 HETAS installers I've spoken to won't install a stove anywhere near this product.

October 6, 2023
Unprompted review
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Reply from Stonelux

e’re sorry to hear you’ve experienced an issue with adhesion. This is not typical of our Fireplace Paint and is usually caused by poor surface preparation, residual contaminants preventing proper bonding, or an unsuitable surface (such as one containing plastics).

For future reference, there is no need to leave a full day between coats—our Fireplace Paint is designed so that additional coats can typically be applied after 2 to 3 hours, allowing for a much quicker application process.

Our offices close at 3pm on Fridays, but we’re always available during office hours. If you contact us outside of these times, you can leave a voicemail, and we’ll get back to you as soon as possible. You can also email us at info@stonelux.co.uk.

Regarding HETAS installers, some may have personal preferences, but there are no regulations prohibiting the use of heat-resistant paint on non-combustible surfaces inside an inglenook. Our Fireplace Paint is heat-resistant up to 400°C and is suitable for fireplace surrounds and inglenook chambers, provided it is not applied within 10cm of the stove or flue.

Rated 5 out of 5 stars

Fabulous company

Fabulous company. I used the fireplace paint to update a 1970s Yorkshire stone fireplace. The coverage was great with a fantastic outcome. We took the advice of the information page and used the primer, after 2 coats we used the Limestone. The colour chart was very helpful as was as the sample pot. the postage was quick and efficient. I would highly recommend this company and if you follow the advice given i.e. use primer, wait for the recommended drying times before adding another coat and use sample pots before buying, you cant go wrong. I am delighted with the end result

August 22, 2023
Unprompted review
Rated 4 out of 5 stars

The Brick filler is an excellent product.

I've bought three tubs of the brick filler (of various colours) to repair holes in the brickwork of the house I recently bought. The filler sets very hard, and closely matches the colour and texture of the brick - from a distance, the repairs are invisible. I'd say that it is perhaps a little too sandy, though - it makes it a little "crumbly" during application.

I'd also like to suggest that Stonelux makes a filler for mortar, and matches it to common mortar colours!

April 26, 2023
Unprompted review
Rated 1 out of 5 stars

Brick Paint

I bought a colour chart and chose the best match, but "Medium Red" was more pinkish than any red colour.
Then bought a "Dark Red" which turned out to be more orange.
I'd now recommend to remove the colour sample from the white background of the colour card, which confused the colour matching, but never the less both pots could never be secribed as red !
I ended up binning both pots and bought a £3 pot of non-textured paint from Wickes, alot cheaper and better.

January 5, 2023
Unprompted review
Stonelux logo

Reply from Stonelux

Thank you for your feedback.

Our Medium Red has a pinkish undertone, while Dark Red has warm, orange-red tones that are darker than Medium Red. These shades are designed to replicate the natural variations found in British red bricks, which can range from pinkish-reds and orange-reds to deeper, earthy reds, plum tones, and brownish-red shades. Because of this variation, what one person considers "red" may look different to someone else.

We completely understand how important it is to get the right colour match, which is why we always recommend viewing a hand-painted colour chart and testing a sample before purchasing. Colours can look different depending on lighting, surroundings, and even perception, so testing beforehand is the best way to ensure you're happy with the final result.

We also appreciate your feedback on the colour chart background and will take this into consideration. If there’s anything else we can help with, please don’t hesitate to get in touch.

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Rated 2 out of 5 stars

Ordered the fireplace paint and Primer

Ordered the fireplace paint and Primer, qualified for the free brush too, ordered went missing with the carrier, UPS, it was apparently delivered, despite me owning cctv and a ring doorbell and nothing was delivered to my address. contacted stonelux directly via their website contact form as it was the weekend, asked them to ring or email on the Monday to discuss my missing parcel, still waiting, put a claim in via UPS and the parcel finally appeared several days later.
Once I had remixed the paint with some paint dye to get it to the colour it should have been (colours on website differ to real life) I've applied it and it seems OK.
Certainly won't order directly from stonelux again.
Order placed 10/11/22, finally arrived 21/11/22

November 10, 2022
Unprompted review
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Reply from Stonelux

Dear Nick

I'm sorry your paint arrived outside our estimated delivery window by 2 working days.

Unfortunately, I am unable to trace any contact from you. Had we known your parcel had not arrived with you on time, we would have contacted UPS on your behalf, or arranged a replacement.

I am also sorry you found the colour to not be as expected. Due to the limited way in which screens display colour, and how this can vary from screen to screen, we do strongly recommend that all customer's view either a hand-painted colour chart or try a sample pot prior to purchase, so they are not disappointed with the colour when the paint arrives.

If you would like to discuss any of the above with us directly, please call us on 01405 720281.

Kind regards,

The Customer Services Team
Stonelux

Rated 2 out of 5 stars

Not so special offer

I supposedly qualified for a free paint brush offer, having spent over £50 and it didn't arrive with my order. It's only a small gripe as I did get the rest of my order on time at a reasonable delivery charge.
But an offer is an offer, so I called the firm and they were really unhelpful. I heard every excuse possible - the brush was out of stock, they're a small family run firm and have only been running the offer for three weeks, they don't have the tech for out of stock to pop up as a notification and they can't be expected to personally notify everyone if this is the case.
I was made to feel bad for expecting to get what they promised me - I hadn't begged for a free brush!
I told them it creates a bad impression to a first-time customer like me if they run an offer but can't honour it, but sadly I don't think they care. There's another small firm I use for paints, Shabby Nook, who manage to do customer service really well. They even send personalised emails and blogs - but unfortunately it was an exclusive Stonelux product I wanted this time and I couldn't get it anywhere else.
If you're reading this review Stonelux, take a look at Shabby Nook and see how these things should be done. It might just save your business - exclusive products aren't enough to survive if your service is rubbish.

March 3, 2022
Unprompted review
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Reply from Stonelux

Thank you for your feedback, and we’re sorry to hear you were disappointed with your experience.

Our free brush offer is subject to availability, and unfortunately, on this occasion, we had run out of stock. As a small, family-run business, we don’t have the same automated stock notification systems as larger retailers, and while we do our best to fulfil all offers, there are rare occasions where this isn’t possible.

We completely understand your frustration and take your comments on board. We always strive to improve our service and appreciate your feedback. If there’s anything we can do to assist you further, please don’t hesitate to get in touch.

Rated 1 out of 5 stars

BEWARE when applying STONELUX FIRE…

BEWARE when applying STONELUX FIRE RESISTANT fireplace paints. Colour chart not true to life, even after applying recommended 3 coats!! Following delivery of more sample pots (+£’ssss) eventually decided upon a Buff but didn’t need 1L, advised by this so called family run business to buy the Garden Paint which comes in 500ml…. sadly colour still had no depth. Rang customer services again for further advice re colours and decided upon Ashridge, so ordered another 500ml pot and was then advised the Garden Paint was NOT fire resistant…. OMG I was told the Garden Paint was fire resistant but they (Stonelux) Insist I was not, calling me a liar !! I then asked whether telephone calls were recorded….obviously not… Am now faced with safety issues that need to be addressed… STAY WELL CLEAR OF STONELUX MOST UNHELPFUL !!!!

February 25, 2022
Unprompted review
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Reply from Stonelux

We’re sorry to hear that you’re unhappy with your experience. However, we would like to clarify a few key points.

Our Fireplace Paint and Garden Paint are separate products with different formulations and purposes. Only our Fireplace Paint is heat-resistant, and we do not advise using Garden Paint in high-heat areas. We would never recommend a non-heat-resistant product for a fireplace application.

Regarding colour accuracy, online colour charts can only provide a guide, as screen displays vary. For the most accurate representation, we strongly recommend viewing a hand-painted colour chart or testing a sample before purchasing.

We always aim to provide clear and helpful advice, and we’re sorry if there was any miscommunication. If you’d like to discuss your concerns further, please get in touch—we’d be happy to assist.

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