Design Team Reviews 314

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness, knowledge, and efficiency, consistently praising their professional and friendly approach. Many people appreciate the excellent service, noting significant improvements in their business's online visibility, website traffic, and lead generation. The company's ability to create visually appealing and effective websites, along with their marketing strategies, is also highly valued by consumers. However, some customers were not happy with the customer service, mentioning difficulties in getting a hold of staff, receiving excuses, and experiencing unfulfilled promises. A few people also felt that the SEO on their websites was inadequate and reported issues with transferring domain rights or receiving login details.

What people talk about most

Website

Customers had positive experiences with website development and management. Many reviewers praised the... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for their... See more

Service

Users describe positive interactions with service. Many customers praise individual agents like Ben, Tom,... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the helpfulness and clear... See more

Marketing

People report positive experiences with marketing. Customers have seen noticeable improvements in rankings,... See more

Based on these reviews

Rated 5 out of 5 stars

Since coming on board with star websites we have seen a big increase in our work leads which has really helped our company get back on its feet following a quiet period. Both Callum and Kieran h... See more

Rated 5 out of 5 stars

From initial contact right through to weekly and monthly updates on my website and Google guaranteed campaign Star Websites have been amazing. Now onto AI and we’re getting more calls already. Great s... See more

Rated 5 out of 5 stars

Ciaran has been absolutley brilliant since day one. He has helped me develop two websites for seperate businesses, he is very knowledgeable, efficient and friendly. The whole team have done a great jo... See more

Rated 5 out of 5 stars

I have two businesses and needed to be noticed on Google to gain more leads. Since using this company they have provided exactly what they said they would and have always been available to talk to... See more

Rated 5 out of 5 stars

Tom and Kimberly have seamlessly explained and implemented a complete marketing strategy for our business. They are clear and efficient and the results are already staring to show. Thank you both an... See more

Rated 5 out of 5 stars

Been dealing with Ciaran with our updated website. I am over the moon with the sheer quality and professionalism. The communication is on point and always returns calls if he’s not available. 5/5 st... See more

Rated 5 out of 5 stars

I was introduced to Maddie from a friend and I have not been disappointed. From the very first phone call Maddie has been professional, friendly, and efficient and has delivered on everything we ag... See more

Rated 5 out of 5 stars

Would highly recommend Star Websites. Initially spoke to Kieran who spent time going through the details of how star worked and the procedure which was great as setting a new business with zero ideas... See more

Rated 5 out of 5 stars

Highly recommended star websites. Maddison has done an amazing job and has made a big improvement to my business. Thank you for all your help and i wont hesitate to use you again in the future

Rated 5 out of 5 stars

I couldn’t be happier with my experience working with Kieran, Sam, and Callum! I’ve used their services twice now, and both times they’ve been absolutely fantastic — professional, creative, and alway... See more

Rated 5 out of 5 stars

Absolutely made up with the work done by Maddie watts website and logo are excellent Couldn’t ask for more thank you Maddie for you help much appreciated

Rated 5 out of 5 stars

Thank you everyone at Star Websites absolutely amazing team of people that have help my business for many years and many years to come! Would highly recommend this company.

Rated 5 out of 5 stars

Brilliant from start to finish, website looks great and I look forward to the SEO plan and working with Star for years to come, Maddie has been a breath of fresh air and has helped me every step of th... See more

Rated 5 out of 5 stars

Star websites are great to work with . Always at the end of the phone and always do as I ask concerning my website , pictures etc . Reasonably priced as well . Always helpful and explain things to me... See more

Rated 5 out of 5 stars

I would highly recommend Maddie and her team to any business that need a professional website built I personally can’t not thank them enough for all the work they do for me

Rated 5 out of 5 stars

Working with Gigi has been an absolute game-changer for my social media presence. She manages both my Facebook and Instagram accounts with professionalism, creativity, and consistency. From devel... See more

Rated 5 out of 5 stars

Ben created a very informative and visually creative Web page design for me. Very helpful with any information needed and quick to change any changes necessary.

Rated 5 out of 5 stars

Tom and Star has been wonderful from the start extremely helpful very informative, advice is really made a difference to our business. Would highly recommend to anyone.

Rated 5 out of 5 stars

They’ve done a great job of transforming my website into something a lot more user friendly but also more professional, allow customer to see exactly what we’re about.

Rated 5 out of 5 stars

Happy with website, changes always made as i need, maddie always on the phone and answers/resolves questions and issues quickly.

Rated 5 out of 5 stars

Maddie at Star Websites and Marketing has been absolutely instrumental in making our phone ring. Her tenacity and work ethic are outstanding—she goes above and beyond at all hours of the day, in and... See more

Rated 5 out of 5 stars

I have worked with Sophia for quite some time now. She's brilliant and very helpful. The Design team done a great job with the website as well. I look forward to working with Star Websites in the futu... See more

Rated 5 out of 5 stars

I’m so pleased I went with Star Websites to do my 2 new websites, the SEO/ AI. It turned out better than what I could even imagine and I’m already getting work from them. Kieran, Kim and Evie!! What a... See more

Rated 5 out of 5 stars

Great website built by Sam. Also going to add some other touches as and when necessary. Great service

Rated 5 out of 5 stars

Highly recommend Maddie and the team! Transformed my website traffic over night !! ⭐️ ⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Sophia is The best at communication and relationship building, wish everyone was like her ! Effort is not unnoticed

Rated 5 out of 5 stars

Used Maddie for a while now and she is professional, approachable and very knowledgeable on SEO.

Rated 5 out of 5 stars

Excellent communications and a Compamy who will try their best to get you found by potential customers. Cairan account manager very pleasant and helpful person indeed.

Rated 5 out of 5 stars

Ethan goes above and beyond to deliver all the services and requirements that are local decorating company requires cannot recommend these guys enough

Rated 5 out of 5 stars

Brilliant team, sorted all my websides and seo fully recommended!!

Rated 5 out of 5 stars

Ive been using Ciaran for years now to do my advertisement and all my Google back grounds and ive never had a problem with him getting me in calls. Ben created my website and its very smart and start... See more

Rated 5 out of 5 stars

Ben has successfully developed four websites for us, each tailored to our specific requirements and designed to attract the appropriate clientele through precise visual content and comprehensive info... See more

Rated 5 out of 5 stars

We’ve had an excellent experience working with this marketing company and couldn’t be happier with the results so far. Ciaran, who manages our account, has been outstanding from day one. He’s... See more

Rated 5 out of 5 stars

Maddie and the Team have helped myself and the business immensely , our listings have risen very very nicely and they are amazing to deal with and very easy to talk too , Thank you Star 👍

Rated 1 out of 5 stars

We used star websites to set up and manage our google lulisting. Paid £250.00 plus vat set up in August, and monthly management of £99.00 plus vat through to December, and google listing still had not... See more


Company details

  1. Business Services

Written by the company

Leading provider of B2B marketing solutions helping UK businesses grow online. We offer a range of services from Website design, Online Marketing & B2B Support such as email and phone systems.


Contact info

4.8

Excellent

TrustScore 5 out of 5

314 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing Job Guys .

Maddie and the Team have helped myself and the business immensely , our listings have risen very very nicely and they are amazing to deal with and very easy to talk too , Thank you Star 👍

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ben has successfully developed four…

Ben has successfully developed four websites for us, each tailored to our specific requirements and designed to attract the appropriate clientele through precise visual content and comprehensive information. His efficiency in delivery is commendable, and the caliber of his work is exceptional. I wholeheartedly endorse Ben's services.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Helping grow my company

Ive been using Ciaran for years now to do my advertisement and all my Google back grounds and ive never had a problem with him getting me in calls. Ben created my website and its very smart and start to the point just what customers need to see.
They also have been running google ads along side and calum has helped with any questions ive had. Great team

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Star Websites

Would highly recommend Star Websites. Initially spoke to Kieran who spent time going through the details of how star worked and the procedure which was great as setting a new business with zero ideas for a website made the whole experience so easy. I was then in touch with Sam who designed my new website I sent over my designs and he made the whole website just amazing better than I ever imagined and definitely better than my
Boring designs!! Gigi has been amazing with her social media skills. The whole team is always available to speak with or message through WhatsApp you always get a quick response back.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve had an excellent experience…

We’ve had an excellent experience working with this marketing company and couldn’t be happier with the results so far.

Ciaran, who manages our account, has been outstanding from day one. He’s proactive, highly organised, and always quick to respond. He takes the time to understand our business goals and ensures everything runs smoothly. Communication is clear, consistent, and strategic — we always feel like we’re in very capable hands.

Calum, who manages our Google Maps presence and SEO, has done a fantastic job improving our online visibility. We’ve seen noticeable improvements in rankings, traffic, and enquiries. His knowledge of local SEO and Google optimisation is clear, and he explains everything in a way that’s easy to understand.

Gigi, who runs our social media platforms, has brought creativity and consistency to our brand. The content is engaging, professional, and aligned perfectly with our business identity. Our social engagement has grown significantly, and the platforms now feel active and purposeful.

Overall, the team works seamlessly together and genuinely feels like an extension of our business. Professional, knowledgeable, and results-driven — highly recommended.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Maddie at Star Websites and Marketing…

Maddie at Star Websites and Marketing has been absolutely instrumental in making our phone ring. Her tenacity and work ethic are outstanding—she goes above and beyond at all hours of the day, in and out of business hours, to get results and truly grow our business.
The quality of her work is exceptional, and the way she explains everything is unbelievable in every sense of the word—clear, honest, and empowering. We’re genuinely proud to be on this journey with her, and the growth she’s driving for our business has been exponential.
Her advice around power domains and website strategy has been brilliant and incredibly valuable. All I can say is: please give them a try. A really, really great company. Ask for Maddie—you won’t regret it.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

We used star websites to set up and…

We used star websites to set up and manage our google lulisting. Paid £250.00 plus vat set up in August, and monthly management of £99.00 plus vat through to December, and google listing still had not been set up. Hard to get hold of, and when you do finally get hold of someone they just make excuses and further false promises. I would recommend steering well clear of this company

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with website

Happy with website, changes always made as i need, maddie always on the phone and answers/resolves questions and issues quickly.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended star websites

Highly recommended star websites. Maddison has done an amazing job and has made a big improvement to my business. Thank you for all your help and i wont hesitate to use you again in the future

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with my…

I couldn’t be happier with my experience working with Kieran, Sam, and Callum! I’ve used their services twice now, and both times they’ve been absolutely fantastic — professional, creative, and always willing to go the extra mile. Their passion and attention to detail really shine through in everything they do. The whole process is always smooth, efficient, and genuinely enjoyable. I highly recommend Star Websites to anyone looking for a team that truly cares about delivering exceptional results.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Sophia - Legend

I have worked with Sophia for quite some time now. She's brilliant and very helpful. The Design team done a great job with the website as well. I look forward to working with Star Websites in the future.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 on experience

Ciaran has been absolutley brilliant since day one. He has helped me develop two websites for seperate businesses, he is very knowledgeable, efficient and friendly. The whole team have done a great job with the design and application process. I can not speak highly enough of Ciaran and the team.

October 16, 2025
Unprompted review

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