Sleek Modern Furniture Reviews 

151
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered some nesting tables on feb5 ,2019 . I got a response that its being processed . Its way beyond 5-15 business days and no one responds or emails me back ! Not professional and unresponsive... See more

Rated 1 out of 5 stars

Horrible customer service. If you watch the review trends over these past 3 years, their service gradually went "south". Just spent close to 3 months dealing with their lack of communication and poo... See more

Rated 1 out of 5 stars

READ THE REVIEWS! Fraudulent company. Will debit you for purchases and then take months of “business days” to cancel an order for products they probably never had in the first place. Go elsewhere! A... See more

Company replied

Rated 1 out of 5 stars

How do I get this company to respond? I cannot track because a smut charge comes up instead of tracking information! No response at all from any way possible!

Company details

  1. Furniture Store

Information provided by various external sources

Sleek Modern Furniture was founded in 2014 to help make shopping for furniture online a more trusted, efficient, and cost effective experience. We want our customers to overcome the ridiculous margins, poor customer service, and lack of technology that many of our competitors currently have in place. We want you to be very happy with your purchase, our service, and the shopping experience when buying with Sleek. We are responsive, easy going, and understand what it is like to purchase furniture online. Shop today!


Contact info

1.1

Bad

TrustScore 1 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(151)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I had one of the best experiences of purchasing furniture online, actually anything that I purchase online didn't amount to the customer service that I receved from this company. Not to mention my modern sofa was packaged so well in a box padded by styrofoam. If you have doubts about purchasing furniture online rest assure your in good hands with this company. And my modern day sofa is absolutely stunning. Great furniture!!!! 5 stars to them.

May 10, 2015
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Monika,

Thank you so much for the compliments and we are so glad to hear you are enjoying the sleeper sofa. We pride ourselves on excellent customer service and are excited that you enjoyed the shopping experience with us. You are an awesome customer!

Sincerely,

The Sleek Team

Advertisement
Rated 5 out of 5 stars

Ordered a desk chair, very happy with purchase.

I've never bought furniture online and was pretty hesitant to get something sight unseen but I decided to order a desk chair from them. After submitting the order, I received an email with tracking information the same day and not only did it arrive quickly and without damage but it looked just like what was shown on the site. Overall I was very happy with the purchase process and communication from the seller.

April 22, 2015
Unprompted review
Rated 5 out of 5 stars

Friendly, reliable

Great customer service!!! Mike was super helpful with finding me office chair options. I recieved tracking within one day of placing my order. My order got here on time. No-hassle purchase!!

March 24, 2015
Unprompted review
Rated 5 out of 5 stars

Servicepalooza

The team at SLM know service. When we had a problem with an item we purchased, they made it right... Immediately. Great selection, fast service, and good value for decorating our new office. Highly recommended.

March 14, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

Sleek Modern was absolutely great. The chair I ordered was not in inventory, so they gave me an option of waiting a couple of weeks to receive what I ordered at a discount, or I could get a different but similar chair right away, also at a discount. I chose the different chair, it came in within a few days, and I love it! All correspondence with Sleek has been pleasant and I even received responses on the weekend.

February 25, 2015
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best Customer Service Ever

I cannot say enough fantastic things about the customer service that I received while shopping for furniture for our future nursery at Sleek Modern Furniture. Like anyone shopping for furniture online, I had a lot of questions about the pieces, as well as the shipping and returns policy. I emailed this company on a weekend and was surprised to get a response within just a few hours. The response was incredibly personalized and thorough and led to many follow up emails. I honestly felt as though I was emailing with a friend, not a company. They were professional yet personable and incredibly helpful in every way possible. I had some crazy requests, like holding the shipping date and price matching, and they were so accommodating, meeting my every need. I will definitely be shopping at Sleek Modern Furniture in the future, and I would recommend it to anyone. They have a great selection of unique modern pieces, but their customer service is really what has me hooked.

February 11, 2015
Unprompted review
Rated 5 out of 5 stars

Great quality, great communication, great experience

I ordered a chair for my fiancé as a Christmas present. We had been looking all over for an eames concept chair that was the right color...and right price. We were so excited to find the perfect style and color within our price range. I ordered the chair in early December. I received an email shortly after that the chair was back ordered. The sleek team communicated the situation and offered alternative purchase options. I was not interested in the other options and decided to wait for my original order, however, I did appreciate that an alternative was offered. The chair arrived within the timeline that was communicated. It was easy to assemble, and my fiancé was thrilled with the quality and look of the chair. I would recommend Sleek Modern Furniture to anyone looking to purchase modern pieces, and I plan to use them for future purchases.

January 25, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Sleek Modern will be my go-to place for furniture from now on! My order shipped fast and was delivered to my door two days earlier than expected. The couch I bought is incredibly high quality and I look forward to using it for years to come! Great stuff!

January 11, 2015
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hello,

Thank you so much for taking the time to write a review. We pride ourselves on fast free shipping and stand behind our products. We hope you enjoy your sofa!

Sincerely,

The Sleek Team

Rated 5 out of 5 stars

Happy happy happy!

I ordered 6 chairs from SMF. Although I initially had trouble getting the correct quantity filled out in the field on the site, I was able to speak to an actual person and complete the order. There was a delay (the wrong color was shipped to the U.S. port) the customer service rep was sincerely concerned and kept me updated and informed about the timing and how to track the delivery. The chairs arrived in perfect condition. I should mention I got the best price on the chairs I could fine. Love SMF!

January 1, 2015
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Lynne,

Thank you for taking the time to write a review. We apologize that our supplier had a delay, but are very happy that our customer service team showed their concern and kept you up-to-date. We truly appreciate the business!

Thanks,

The Sleek Team

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look