We bought a new Land Rover Defender 110 from Chey & Cameron who went above and beyond to ensure we received the spec we wanted in an excellent timeframe. Travel was an issue for us being over 4 hours... See more
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Written by the company
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
United Kingdom
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Car presented looking fabulous as described by salesman. Great assistance sorting out finances pre travelling. Warm welcome. Very pleased with purchase.
I recently bought a used car from Sinclair Aberystwyth and dealt with the lovely Ellie Waller. From start to finish everything went smoothly and they held the car for me for longer than is usual and for which i am very grateful. Nothing was too much trouble for Ellie and we established very good communication. I would highly recommend them and would definitely deal with them again, even though they are in South Wales and I’m in East Yorkshire!
Very good salesperson, very helpful and knowledgeable.
Couldn't have asked for a better experience.
Customer service was spot on.
Staff at BYD Bridgend were exceptional and nothing was too much trouble
I could not rate the service that I received from Skoda Swansea any higher. Adam was friendly, courteous, professional and very knowledgable about the product. I’m delighted with my new car and would recommend him and the rest of the team at Skoda Swansea to anyone thinking about changing their car.
Saw a Kia EV6 on the website, called in to inquire and spoke to Jack from Sinclair Direct in Bridgend. He was fantastic from start to finish kept in contact with me regarding the car as it had only just came into stock and his customer service was unreal to getting the car prepped ready for me to test drive. Got to site and met Jack and Adrian in person who were both fantastic! The car in person was stunning and cleaned and prepped to an extremely high standard. Customer service from both was so good I was happy to buy there and then.
Collected the car today (4 days later) and done the handover with Brian who again offered amazing customer service. Plus the Hot chocolate was surreal especially in this weather. Thank you all very much!
Absolutely amazing! I went with my dad to buy a EV6 for him. Jac was absolutely amazing from the start and even sorted some last-minute stuff before handover. Adrian is a legend, super funny and nice guy! Brian sorted all of the paperwork out too and honestly what a kind person. Whole experience was smooth and brilliant all throughout. I will definitely recommended Sinclair Direct to everyone and I’m sure we’ll be back again 😁
Brilliant service and very knowledgeable and helpful staff.
Made the purchasing of my new vehicle a pleasurable experience.
I would highly recommend Sinclair Bridgend.
We were made to feel very welcome and that nothing was too much bother. Angie has been so helpful and made the whole process very easy.

Reply from Sinclair Group
They brought the car from a different location, for us to view it. Took it for a run, both my husband and myself drove it. It was fully valeted, beautifully clean condition. We dealt mostly with Justin, but all the staff were very helpful and friendly. Nothing was too much trouble, and Justin went through all the paperwork with us. When we collected the car, he went through the settings on the dashboard etc. Excellent service, would not hesitate to deal with Sinclair VW port talbot again, in the future.
Pleasant and efficient service from Josh. Good communication throughout. Car was ready on time and great handover experience

Reply from Sinclair Group
Great experience from start to finish because of Makayla at MB Bridgend - no pressure sale, knowledgeable, polite and a genuinely enjoyable experience - she was fantastic !
Went to Mercedes-Benz in Cardiff and experienced supreme service from Ross Owens, one of the sales advisors. He was patient, attentive, and willing to cater to my every need. He listened and facilitated a seamless test drive. I would highly recommend this branch and Ross to handle any sales needs, he is someone who seems to have been doing this for years.
I was interested in a Skoda Kodiaq and had many questions which all replied professionally by Corey at Swansea Skoda. He went out and sent me a personalised detailed video.
Thank you Corey
Attention and customer service provided by staff in the showroom is particularly good.

Reply from Sinclair Group
Currently at stratstone cardiff
The service here has been top drawer
From the ladies on the front desk to rhe manager “Chris”
Coming from a military background looking after people is uppermost and my little complaint is being addressed immediately by the team whilst im scoffing welsh cakes and coffee(all complimentary)
Cant compliment them enough
And hopefully sll the scaremongers on different sites will read this and give LAND ROVER a go

Reply from Sinclair Group
Ellie was exceptionally helpful, supportive, and almost as excited as I was! She explained complicated details simply and her knowledge and communication skills are first class. She's lovely, and certainly deserves recognition.

Reply from Sinclair Group
We were made to feel very welcome by every member of the showroom staff we spoke to. Jonathan dealt with us in a friendly but professional manner and was excellent throughout our dealings. There is a very impressive new showroom which matches the brand and service offered.
I recently purchased a VW T-Roc the whole experience was superbly handled by all the staff from exchanging my old car to purchasing my new car. I was kept up to date throughout the process up to the point at which I collected the car. I would like to give a special mention to Phil Parry Sales Executive who was extremely professional and knowledgeable he is a big asset to the company.
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