Shopify Reviews 1,543

Pointless app that you are basically forced to use when buying online especially via Facebook. Endless. Verification processes to go through even though you have already used SHOPIFY a hundred times.... See more

Bought from zj bargains which use shopify . Evri messed up delivery only 1 item of 3 delivered . Zj bargains never answered 4 emails of complaint , nothing from Shopify and no updates from Evri . Luck... See more

I ordered a Keter storage box from shed UK for £99, but on the receipt, I was buying from a dodgy company called "Bagain Beds"(correct spelling) I received a confirmation saying that I would be notif... See more

The Review score clearly shows how bad this company is, they clearly don’t give a dam about people getting scammed as they appear to only host scammers. If I see any online shop that uses Shopify I... See more

I ordered a Keter storage box from shed UK for £99, but on the receipt, I was buying from a dodgy company called "Bagain Beds"(correct spelling) I received a confirmation saying that I would be notif... See more

I've used shopify many times never had a problem before until this week!! Placed two orders both which I had a problem with tried getting in touch but nobody answers complaints!! It's just a scam in e... See more

Worst company and customer service on earth. Chat bots, then a human with no access to your account details, then a queue with tickets to a team equally inept at resolving anything. I'm not sure any o... See more

The worst ever service within web commerce. Raised compliant their system emailed me asking for providing response. I emailed back from the same thread now their email address in unrecognisable. It is... See more

Shopify work with Fraudulent companies and you cannot raise disputes with them for 30 days plus after order has been placed. How can you promote companies which are fraudulent and take payment and goo... See more

Absolutely a disgrace. Impossible to get in touch with a human to sort out any kind of issues. AI generated answer just send you to nowhere. TWO months trying to cancel it and still getting charged... See more

If i could give 0 stars I would. I did not authorise ANY of my information to be retained whatsoever. They have my name, address, email address, card details etc. I've been trying for days to delete m... See more

Awful service, can't be trusted. Seems anyone can try and sell something on here, very untrustworthy merchants, too many times goods have not turned up and shopify just ignore you if you contact th... See more

Hi everyone, I purchased some trainers from Feratto London on Shopify. I haven’t received my purchase and communication from the company has been awful. They don’t offer any updates about your purcha... See more

I've never had a issue with Shopify but there's a clothing company called .Moveza mode. they sell through the Shopify app. I've had nothing but problems with them made an order 30th November but the p... See more

Would like to give zero stars paid £2.65 for a digital pattern then had 2 lots of £499 taken - when I got an email to download the pattern I ended up in shopify not sure if trying to download through... See more

Purchased from a Shopify store, only for the website to disappear offline once I had paid and received confirmation of payment. The complaint/help chat was absolutely useless. After explaining I ha... See more

The best thing I’ve done is move my website to another provider. Shopify have lost £££s due to absolutely 0 merchant support. If you want to set up a successful business DO NOT use shopify they are be... See more

I ordered a bbq through lunomirex, Shopify was the platform they used ,it turned out the whole thing was a scam Obviously the company was set up ti scam ,why didn't Shopify check them out ,false phone... See more

I recently forgot to cancel my subscription and I woke up to a bill of four-hundred odd dollars leaving my account -- so that wasn't ideal, but the Shopify support team dealt with my request for a r... See more

Customer services is clearly run via a third world country where they are not trained to help, Multiple times I have been on the chat for over an hour to get very little help. My blog is not working... See more

The worst and ugly platform for all fraudulents and scums.Never buy anything through this site coz all scammers using shopify to scam people and then shopify doesn’t take responsibility.No such platfo... See more

Absolutely horrible experience with Shopify. Started to build the website which was supposed to be "Plug And Play, but it was not. Then when I asked for help they suggested using Shopify partners,... See more

Companies that use this payment method are usually unprofessional. But Shopify is guilty too, as they take your cash but refuse to refund and put the responsibility on the merchant. So the company ig... See more

Absolutely terrible experience – avoid at all costs! I ordered a pair of shoes from Zeline in April, paying £50 through shopify!!! The shop disappeared shortly after, and I never received the s... See more

A poor version of what was advertised. A scam I think. Difficult to set up due to poor instruction leaflet. It seems I need to keep the item charging whilst in use. Sound and vision issues. Not... See more

Had 2 orders from 2 different companies not be delivered. Followed Shopify advise to contact suppliers direct. I did and had no reply. I tried putting the complaint through to shopify who advised its... See more

You are nothing but money grabbing scammers and you need to be closed down! No customer support! Only a chat that never connects! taking money after cancellation!??? If you attempt to take money from... See more

Same as other reviews, they terminated my store and kept around $3,000 in refunds for three months. I contacted them ten times but never received a clear answer. So far, I haven’t gotten my money bac... See more

Absolutely terrible, the free themes are limited to what you can do. They promote how good there themes are, in actual fact they are basic and useless. I spent days building my website to find out I c... See more

Shopify got big and ridiculous, I am over 5 years customer and one day they says your shop is too risky and block me from shopify payments but still charge mr 1% for using other payment gateways which... See more

I will not order from any company that uses this app. Before the payment process they want information, ostensibly to verify that you are who you claim to be, backed by a OTP to your mobile. They are... See more

Theres that many people been scammed on here I dont understand why shopify isnt closed down there actually scammers using shopify as a launch pad and shopify are aware they block you from reporting s... See more

Shop app and Shopify are promoting scam sellers and refusing to take any responsibility. I just tried to report a scam site that took my money Shop says I need a URL for the order BUT there are no UR... See more

I had made a purchase of perfumes from a vendor called STYWE on the Shop platform to the tune of £61.91 and the items never showed. I had reached out to the vendor directly and got an apology and a re... See more

CLOSE Shop! This platform is by far THE WORST in existence. I purchased items from a seller ON THEIR APP. The seller made no contact about the delivery, and when they finally responded to my emails, t... See more

Absolutely hideous system that companies are signing up to. Purchasers are often not aware that they have been transferred to Shopify. They hold bank details without authorisation and trying to get... See more

I recently ordered from this company when I ordered it clearly said buy 1 get 1 free it’s so expensive also. I received only one thing. After I mailed they are replied utterly wrong . Here the a... See more

shopify customer service used to be good. Not any more. They want to offload your issue to the theme developers all the time. As a small business working with these morons is such a drain on time. Be... See more

Ordered goods on December 22nd 2025, told there would be upto 30 working day delivery. It is now 26th Feb and still no goods. When I chase the Customer service department to chase the ordre they g... See more

I'm removing Shopify from my online shopping experience as they clearly partner with scam and fake shopping sites and there is nothing you can do to get your money back as they say it's between you a... See more

Absolute con website which should be taken down immediately. DO NOT USE. They are a scam site supporting further scammers. Would rate them 0 stars if possible

I wish I could give 0 stars. My husband was scammed by one of their adverts for the satnav. The satnav did arrive but it's like the ones you can buy for about £35 on Amazon. Just nasty cheap crap. Plu... See more

Ordered an item which came incomplete. I contacted seller…no response. Tried to contact Shopify….unable to…A viscious circle of getting nowhere. Will not be using this platform again.

I canceled my subscription more than a month before the following billing cycle. Shopify still charged my account. Now they are offering me a credit note as a refund. What would I do with a credi... See more

NOT WORTH EVEN ONE STAR! SHOPIFY Purported to represent "Charles & Oak", Manchester, and others - I ordered a pair of Mens Clogs/Mules from Charles & Oak on line, only much later learning t... See more

Please Don't order via this company. I ordered some goods from Frontline Kit. UK. They soon took my money on the 16th October but as of Wednesday 22nd October still not in receipt of my goods.... See more

Dumb asses. They provide a contact form to be completed, we fill it, we validate, no confirmation appears on the screen then the form represents itself, virgin. However, we receive by email a ACK from... See more

If I could give no stars I would. I cancelled my plan and they continued to take money from my bank. This has to be one the most user unfriendly websites I’ve had the misfortune to try and navigate-... See more