Sheena's Boutique Reviews 1,593

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and friendly demeanor, often highlighting their personalized advice and ability to understand individual styles. The quality of the products, particularly the clothing, is frequently described as amazing, beautiful, and luxurious. Many consumers also commend the efficient and prompt delivery service, noting the excellent packaging and pristine condition of their items. However, some customers also noted issues with delivery speed, mentioning that their items arrived later than expected or that the process was slow. A few other people also felt that the sizing of some products did not match standard measurements, leading to returns.

What people talk about most

Product

Users describe positive interactions with the product, often praising the beautiful selection, excellent... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick and efficient... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the helpful,... See more

Quality

Reviewers consistently express satisfaction with the quality of products. Customers frequently highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Treated with 5 star treatment from moment you enter. Staff were extremely helpful but not overbearing . Stock was lovely bright colours which would entice you to purchase . Will definitely return .

Rated 5 out of 5 stars

I ordered a joseph ribkoff jacket off Sheena's Boutique. Sheena has a brilliant online website and also does videos for social media where you can really get a good look at her beautiful range of clo... See more

Rated 5 out of 5 stars

This store delivers! Its as simple as that. Not my first online order. Prompt, excellence in packaging and the clothing always pristine. Easy returns clearly labelled and well recieved. Keep up the... See more

Rated 5 out of 5 stars

★★★★★ A Boutique That Truly “Gets” Me I absolutely love shopping at this boutique. Sheena is not only friendly but genuinely understands my personal style — something that can be hard to find. She... See more

Rated 5 out of 5 stars

Received my item finally today, 21/01/2026, it was sitting in sorting office from 13/01/3026. Even though it took so long I am absolutely delighted with the ‘Jacob Ribkoff Mink Chevron faux fur Vest’.... See more

Rated 5 out of 5 stars

The best boutique in Cork - a wonderful and varied selection of designers and all price points, and just the loveliest (and honest!) staff to advise, it's like having a personal shopper! I had a lot o... See more

Rated 5 out of 5 stars

The lovely assistant (Indian lady - cant recall her name) was so helpful. I am so hard to fit in a dress and she literally took down the whole shop for me until I found what I liked. I bought Dea... See more

Rated 5 out of 5 stars

Just arrive today, and I just love it. Delivery a little bit slow, but I didn’t mind at all. Luxurious, beautiful quality and fits just perfectly. Sheena’s is a fantastic boutique filled with beautifu... See more

Rated 5 out of 5 stars

Good description. Went on chat for more details re fit. As I don't like tight body fit clothing and told me go for a size up. Good advice. Easy delivery get notifications etc. Highly recommended Sheen... See more

Rated 5 out of 5 stars

Beautiful shop with fabulous clothes and staff. Very disappointed not to be able to put items on deposit, would have bought lots more. I felt the experience less personal when you cannot put away ite... See more

Company replied

Rated 5 out of 5 stars

Myrdal is a very pleasant sales advisor and so very helpful ( excuse my spelling of her name ) noting was too much trouble Rebecca was exceptionally patient setting up Klarna and so so helpful . S... See more

Rated 5 out of 5 stars

Suzanne was amazing. She went to so much trouble to make sure that I had the right outfit and was very honest in her opinions. The following day I found something online that I wanted but because sh... See more

Rated 5 out of 5 stars

I was kept informed at all stages about my package being delivered. When package was delivered it was beautifully presented. Top marks to Sheenas staff for their diligent work.

Rated 5 out of 5 stars

I was very impressed with my experience with Sheena’s Boutique, from the time I placed my order online it only took two days to reach my address .. I was informed of the delivery process from star... See more

Rated 5 out of 5 stars

What a brilliant store with a great range of clothing, however its the assistance and advice you get is what makes it 5 star. Call in if you are looking for casual or dressy outfits.

Rated 5 out of 5 stars

Sheena's boutuque is known for it's beautiful quality. The staff are very friendly and helpful and the website is so (sometimes "too") easy to use. Also the presentation of garments on the site are tr... See more

Rated 5 out of 5 stars

First time shopping here, Beautiful selection. I got really excellent advice but definitely not at all pushy. Thank you, love my style

Rated 1 out of 5 stars

I am a previous customer of Sheena's Boutique and am deeply disappointed with the recent lack of service afforded to me. I telephoned on two occasions to obtain information regarding three items feat... See more

Rated 5 out of 5 stars

My order appeared to be late. As soon as I started the enquiry, I have never been left waiting for a reply. Rebecca and the entire team went above and beyond to resolve and I couldn't recommend them e... See more

Rated 5 out of 5 stars

Very helpful staff especially Suzanne. Very honest , telling me what didn’t suit and what did. I was given plenty of time to find the right dress. She also suggested ones that I might not have tried m... See more

Rated 5 out of 5 stars

Fantastic boutique,ordered online as I live long distance away, but would love to visit in person sometime. Clothing is just beautiful, and the quality excellent. Just love, love my clothes. A very... See more

Rated 5 out of 5 stars

I had a very good experience when shopping with Sheenas Boutique. The online service is fast and efficient. My items arrived very quickly and very well packed and in pristine condition. I am a very... See more

Company replied

Rated 2 out of 5 stars

Returned item as not received in time for event. Ordered Sat 13th & received on Friday 19th.

Company replied

Rated 5 out of 5 stars

I’ve always had great online service from Sheena and her team, and have previously given them 5 stars. This time I need the option for 6 stars! I placed an online order on the 26th March, and re... See more

Rated 5 out of 5 stars

Very happy with all my recent purchases. Only started shopping with Sheena’s Boutique recently and style and fabric quality excellent.

Rated 1 out of 5 stars

I received notice of a forthcoming refund 2 weeks after purchase but no acknowledgment that I was not you going to receive what I ordered.

Company replied

Rated 5 out of 5 stars

Beautiful selection of ladies clothes. Very nice shop and really lovely staff . Always great service and wonderful shopping on line .

Rated 2 out of 5 stars

Advertised as XL, but arrived as size 42. This does not match standard sizing. Disappointed and returning.

Company replied

Rated 5 out of 5 stars

My order arrived beautifully packaged. Very pleased with it. Excellent staff, very friendly and helpful. Superb quality. Thank you Sheena’s.

Rated 5 out of 5 stars

Ordered online and very happy with the quick delivery. Great website choice. And I love my Beaumont Jacket. I will definitely order again

Rated 5 out of 5 stars

The website was easy to navigate. I was informed from day 1 of where my order was. An post delivered promptly. The item was beautifully wrapped and in perfect condition.

Rated 5 out of 5 stars

I purchased a sweater from Sheena’s but unfortunately I had to return as it was too big . The shopping experience from purchase to return was excellent ,I encountered no issues,and recieved an email... See more

Rated 5 out of 5 stars

Support from staff…. Sheena…great advice and so pleasant to deal with. Also good interaction with an Indian girl

Rated 5 out of 5 stars

Thank you my order arrived safely and was everything I expected. Wonderful staff and a quality boutique. I would highly recommend Sheena’s.

Rated 5 out of 5 stars

So easy to buy beautiful clothes on this website. Never a problem. Clothes always packaged well. My favourite boutique

Rated 5 out of 5 stars

Very efficient service. My garment arrived very quickly and very well packaged. I am very pleased with the online service Sheenas Boutique has provided for me.

Rated 5 out of 5 stars

Great staff they’ll tell you the truth if something is not right for you, they are so Helpful especially Breda. Sheena’s clothes are an investment I’m wearing clothes I bought from Sheena’s 15/20!yea... See more

Rated 5 out of 5 stars

Your on line shop was clear, item arrived promptly and well parcelled. Unfortunately I had to return the dress as it didn't fit.

Rated 5 out of 5 stars

Sheenas are great to deal with. There was no problem with a return/ refund, and speedy dispatch of a different sized garment.

Rated 5 out of 5 stars

The product I bought was true to the shop’s description in quality and colour. Delivery was prompt and hassle-free. I will buy from Sheena’s again, and I recommend it 100%!

Rated 5 out of 5 stars

Super helpful staff. Ready to advise on what may suit or not. Ready to go the extra mile to make sure you are happy. Always cheerful. A pleasure to shop in Sheenas Boutique

Rated 2 out of 5 stars

Delivery very slow. 25/3/26 Placed new order over the phone on 20/03/2026 for smaller size and did'nt receive order yet. Paid for the item over the phone on 20/03/30×6

Company replied

Rated 1 out of 5 stars

The jacket I bought Vilagallo was 25€ more in your boutique than another well known boutique I buy from. This is too much of a price hike. The only reason I bought it is the other boutique didn’t have... See more

Company replied

Rated 5 out of 5 stars

Ordered for the first time from Sheena’s Boutique and was absolutely amazed to see my order delivered the following morning, great quality and great service

Rated 4 out of 5 stars

I enjoy Joseph Ribkoff clothing. The leather skirt fits very well. Can be worn anytime of the year. The black skirt is a timeless peace. The white top is ideal for under any colour jacket. The cloth... See more

Rated 1 out of 5 stars

1 of my 3 items arrived! An error apparently and the bottoms (to match the top that came) were then no longer in stock! Not my normal experience but disappointing…..

Company replied

Rated 5 out of 5 stars

Quick delivery, great website to use, very little customer effort and most importantly, the item was excellent quality and as described. Love it !

Rated 5 out of 5 stars

This is my first 'Online' purchasing experience with Sheena's Boutique, Cork. The website is very informative and quite helpful. I received two beautiful purchases in excellent condition. Thank you, S... See more

Rated 2 out of 5 stars

Recieved my order trousers had a terrible smell like musty and damp i am returning them. Don't understand how this could happen 😕

Company replied

Rated 5 out of 5 stars

Beautiful shop with great service as always it is always a pleasure to shop at Sheena’s in Cork City!!

Rated 3 out of 5 stars

I am still waiting for the first parcel to arrive..must be 3 weeks since I ordered.. I am getting rather worried.. Last parcel I believe in ordered a good week ago..hoping for another update soon..

Company replied

Rated 5 out of 5 stars

I used online ordering service. It was quick and easy. On pickup I was given help to try on the coat to ensure it fitted. Very happy with quality and service

Rated 5 out of 5 stars

The Staff at Sheena's Boutique are just amazing, so friendly and ever so helpful. I can't wait for mynext visit - fabulous range of clothes to choose from.

Rated 5 out of 5 stars

Great service as always Sheena’s boutique always has beautiful stock all the staff are trained to the highest standards - I often shop online with the store and the service is impeccable!!

Rated 5 out of 5 stars

Lovely selection of clothes, well displayed. Very comfortable shopping experience. Easy to try garments on. Pleasant staff.


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Plus Size Clothing Store

Written by the company

With close to 50 years of fashion retailing experience, Sheena's boutique has blossomed into one of the most loved, stylish and influential boutiques. Driven by a passion that has never ceased, Sheena's distinctive yet individual style combined with her savvy business acumen has propelled her into a fashion treasure amongst today's world. Great fashion is at the heart of everything we love. https://sheenasboutique.ie/collections/latest We adore the creativity, empowerment and fun that fashion can bring to the world. This is evident in our power house collections most notably Joseph Ribkoff, Camelot, Vilagallo, GoaGoa,Pia Michi, Eva Kayan, Molly Bracken, Summum,Jane Lushka, Mos Mosh, Traffic People and many more. We at Sheena's offer a unique and personal shopping experience where our relaxed atmosphere and warm welcome invites our customers in where we can build a fashion identity together. Call to See Us When in Cork, we’d love to see you. - Sheena.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Wonderful experience shopping online at…

Wonderful experience shopping online at Sheena's Boutique. Delivery was exceptionally fast. Product was fab but was a bit too big. I returned and the turnaround was really fast and by that I mean refund. I will definitely be back 10/10, Thanks

April 2, 2026
Rated 5 out of 5 stars

★★★★★ A Boutique That Truly “Gets” Me

★★★★★ A Boutique That Truly “Gets” Me
I absolutely love shopping at this boutique. Sheena is not only friendly but genuinely understands my personal style — something that can be hard to find. She takes the time to listen, learn what I like, and then gently guides me toward pieces that fit both my taste and lifestyle.
Her advice is thoughtful and never pushy. A lovely shopping experience!!

March 26, 2026
Rated 5 out of 5 stars

Fantastic online service

I’ve always had great online service from Sheena and her team, and have previously given them 5 stars.
This time I need the option for 6 stars!
I placed an online order on the 26th March, and received email confirmation that my order was received, and ready for dispatch, I then realised that I had ordered a size too large.
I emailed the store, asking if there was any way they could possibly retrieve my parcel, and exchange the item for my correct size. I never imagined they would be able to, but worth a try I thought.
I received an email back an hour or so later from Mrunal, advising that they had found my parcel, arranged for the exchange, and it was on its way to me!
Fantastic service. My parcel arrived this morning, and it’s a perfect fit. Very much appreciated.Thank you Mrunal.

March 26, 2026
Rated 5 out of 5 stars

Impeccable service!!

Great service as always Sheena’s boutique always has beautiful stock all the staff are trained to the highest standards - I often shop online with the store and the service is impeccable!!

March 25, 2026
Rated 2 out of 5 stars

Delivery very slow.

Delivery very slow. 25/3/26 Placed new order over the phone on 20/03/2026 for smaller size and did'nt receive order yet. Paid for the item over the phone on 20/03/30×6

March 20, 2026
Sheena's Boutique logo

Reply from Sheena's Boutique

Hi Mary,

Thank you for your review. We’re sorry for any confusion regarding your experience.

To clarify, your original item was returned and a refund was processed before we received your request for an exchange. As a gesture of goodwill, we reserved the item you were looking for and contacted you to arrange payment so we could dispatch it the same day. The excange was placed late Friday. An Post next working day for collections is Monday. I would expect your parcel to be with you at the latest Thursday.

We thank you for your understanding. As a gesture I have issued a 10% discount on your purchase and waved your second delivery fee.

Kind regards,Miriam

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