I had an emergency tooth removal here (I was in extreme pain) and the dental surgeon who saw me was outstanding. After local anaesthesia, I felt no pain and he removed my tooth quite fast. My recove... See more
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Review summary
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Reviews shaping this summary
I had an emergency my tooth broke I did not know what to do… I got seen to say evening at around 9pm receptionist was great didn’t catch her name but she was tall had glasses very polite, registering... See more
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Scott Arms Dental Practice are 100% fantastic in every way, from reception staff, dental nurses and the dentists themselves, all are so kind, gentle and professional. I was seen as an emergency with... See more
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Seen Andrew back in 2019 for some emergency treatment, He was the guy who made my journey of recovery within the dentist chair! Alongside my main dentist Richard 👌 seen Andrew recently for a consulta... See more
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4.7
Excellent
378 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Needed an emergency tooth extraction…
Needed an emergency tooth extraction and within a couple of hours I was seen and the tooth taken out with very little pain by Roni and Sharnelle. They were very kind and professional and the whole thing was done very quickly and they did a lot to put me at ease. My appointment was at 10:25PM I was extremely grateful to be seen at such a late time.
May 15, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for your kind review, Jak. We’re so pleased we were able to see you quickly and provide the care you needed, even late in the evening.
Roni and Sharnelle will be delighted to hear your feedback. We understand how stressful emergency dental treatment can be, so it’s wonderful to know they helped put you at ease and made the appointment as comfortable and straightforward as possible.
Your kind words mean a great deal to the whole team, and we’re very so pleased that we could help when you needed us 😀
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Needed a wisdom tooth extracted…
Needed a wisdom tooth extracted initially booked in with helayna who explained the whole process in detail and recommended me to Imran who i had previously seen good reviews in regards to his wisdom tooth extractions he explained everything in detail and was not pushy and the extraction was straight forward from himself and his assistant Adela who was very reassuring and i can’t fault the service from start to finish he also saw me again during the healing process and eventhough i am still in the healing phase he has been very supportive and professional and offered to see me everytime would highly recommend especially for anxious patients.
May 1, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that Helayna, Imran, and Adela made you feel informed, reassured, and supported throughout your appointment.
We understand that wisdom tooth extractions can feel especially daunting for anxious patients, so it’s wonderful to know the team helped put you at ease and provided the care and follow-up support you needed during your healing process.
Your kind words and recommendation mean a lot to us, and we’ll be sure to share your feedback with the whole team. If you ever need us again in the future please don’t hesitate to contact and we'd be more than happy to take care of you again 😀
Lots of convenient appointment times
I got an emergency appointment with ease. Parking right outside and a large waiting area. I was seen immediately and was quite surprised the cost wasn't much more than my NHS dentist, without the wait and the dentist was very helpful and professional and gave me antibiotics straight away.
March 8, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for taking the time to share your recent experience 😀
We’re really pleased to hear that you were able to get an emergency appointment quickly and that everything ran smoothly from start to finish. It’s great to know the convenient parking, comfortable waiting area, and prompt care all made such a positive impression.
We’re especially glad that our dentist was able to help you efficiently and provide the treatment you needed straight away. Delivering professional care without long waiting times is something we always strive for.
Thank you again for your kind words—they mean a lot to our team, and we’ll be sure to share your feedback with them.
Scott arms are outstanding!
Seen Andrew back in 2019 for some emergency treatment, He was the guy who made my journey of recovery within the dentist chair! Alongside my main dentist Richard 👌 seen Andrew recently for a consultation regarding some Botox treatment for Bruxism! Honestly looking forward to be in such good hands. I recommend Scott Arms to all my friends and family now, you all have changed my stance and outlook on Dentists 🫶
March 13, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for your lovely review and for sharing your journey with us. We’re delighted to hear that Andrew and Richard have played such an important role in making your dental experiences positive and comfortable over the years.
It’s wonderful to know that you felt reassured during your recent consultation and that you feel confident moving forward with treatment. Helping patients feel relaxed and supported — especially when their outlook on dentistry changes for the better — is exactly what we strive for.
Your recommendation to friends and family truly means a great deal to our entire team. We look forward to seeing you again soon and continuing to care for your smile.
Reply from Scott Arms Dental Practice
Thank you, Richard, for your kind feedback. We’re delighted to hear you received top service once again — your continued support means a lot to us all 😊
We look forward to seeing you again at your next visit.
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Friendly professional staff
Friendly professional staff , great with nervous patients. Pleasant waiting area
March 4, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for your kind review, Jenna. We’re so pleased to hear that you found our team friendly and professional, and that we were able to help you feel comfortable as a nervous patient 😊
Creating a calm and welcoming environment, both in our care and in our waiting area, is very important to us, so your feedback means a great deal to the whole team. We look forward to welcoming you again soon.
I visit here for my 6 months routine…
I visit here for my 6 months routine check up. I am never disappointed with the service I receive. I was greeted on reception today by Nichola and what a pleasure she was. My chosen dentist is Dr Shyam Patel whom really does make the experience of a nervous patient a sunny one. He listens to my concerns, gentle and just brilliant at his chosen proffession with the added bonus of very fair pricing. Poppy was my dental nurse today and again a credit to her proffession being kind, caring but efficient. So thank you to Dr Shyam Patel and all who make this such a great place.
March 6, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for your wonderful review and for taking the time to share your experience with us, Rachel. We’re delighted to hear that you continue to feel well looked after during your routine visits 😊
Your kind words about Nicola, Dr Shyam Patel, and Poppy will mean a great deal to them and the whole team. We are especially pleased to know that Dr Patel helps make your visits comfortable and reassuring, particularly as a nervous patient — creating a calm, supportive experience is something we always strive for.
It’s also lovely to hear that you feel welcomed from reception through to treatment, as every member of our team works hard to provide caring, professional service at every step.
Thank you again for your continued trust and support. We look forward to seeing you at your next visit 😊
Reply from Scott Arms Dental Practice
Thank you very much for your kind review, Jillian. We’re delighted to hear that you found our team caring and our practice clean and welcoming😊
Creating a comfortable environment and providing high-quality care are very important to us, so your feedback really means a lot to the whole team. We look forward to welcoming you again in the future.
I recently completed a dental implant…
I recently completed a dental implant procedure at Scott Arms Dental Practice, and I wanted to share how positive my experience has been. From the very first consultation the dentist was incredibly reassuring. He took the time to explain the entire implant process clearly and patiently, which really helped put me at ease. Dental work can understandably make people anxious, but his calm approach and professionalism made the whole experience feel very well managed and under control. The quality of the workmanship has been excellent. The implant feels comfortable, natural, and the attention to detail throughout the treatment was obvious. Everything was done with great care, and the results speak for themselves. What I particularly appreciated was that the dentist did not push unnecessary treatments. Instead, he gave sensible and honest recommendations about possible work that could be considered further down the line, explaining what would be beneficial and what could reasonably wait. That level of transparency really builds trust. Overall, I’m extremely pleased with the outcome and the service I received. If anyone is considering dental implant treatment, I would highly recommend Scott Arms Dental Practice. A very professional, reassuring experience from start to finish.
March 5, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for taking the time to share such a detailed and thoughtful review. We are truly delighted to hear that your experience with your dental implant treatment at Scott Arms Dental Practice was such a positive one 😊
It’s especially pleasing to know that you felt reassured and well-informed throughout the process, as we always aim to ensure our patients feel comfortable, confident, and fully supported at every stage of their treatment. Your kind comments about the care, attention to detail, and honest approach to treatment recommendations mean a great deal to our team.
We’re very happy that you are pleased with the outcome and that your implant feels natural and comfortable — providing long-lasting, high-quality results is always our goal.
Thank you again for your recommendation and for placing your trust in us. We look forward to continuing to care for your dental health in the future.
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Staff are very friendly the Dentist is…
Staff are very friendly the Dentist is very patient takes her time with you
February 28, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for your kind feedback, Scott. We’re delighted to hear that you found our team friendly and that the dentist made you feel comfortable by taking the time to care for you properly.
Providing a relaxed and supportive experience for our patients is very important to us. We will be sure to pass your lovely feedback on to the team. We truly appreciate your comments and look forward to seeing you again soon.
Good dentist and hygienist made me feel…
Good dentist and hygienist made me feel relaxed and friendly. The atmosphere was calming and they made sure to get to know the person being treated
February 27, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for your wonderful feedback. We’re so pleased to hear that both the dentist and hygienist helped you feel relaxed and welcome. Creating a calm atmosphere and taking the time to get to know each patient personally is very important to us. We really appreciate your lovely comments and will be sure to pass your feedback on to the team. We look forward to seeing you again soon.
Prompt professional service
February 22, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for your kind feedback. We’re pleased to hear that you found our service prompt and professional. Your support is greatly appreciated, and we look forward to welcoming you again in the future 😊
THE DENTAL SURGEONS AND HYGIENIST ARE…
THE DENTAL SURGEONS AND HYGIENIST ARE VERY GOOD EXPLAINING ALL THE NECESSARY STEPS CARING AND WELCOMING also giving time if experiencing any pain and then go back to the procedure. Anything I didn't understand would then repeat the message clam and patient with me. Very caring. All staff very polite, professional and welcoming. Well done to all. keep up the excellent work looking after and caring for all age groups.
February 14, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for your wonderful and detailed feedback, Tony 😊.
We’re delighted to hear that our dental surgeons and hygienist took the time to explain each step clearly and ensured you felt comfortable and cared for throughout your visit. Providing patient, gentle, and professional care to all our patients is extremely important to us, and your kind words mean a great deal to the entire team. We truly appreciate your support and encouragement, and we look forward to continuing to care for you in the future.
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Had the same filling done here four…
Had the same filling done here four times in six months. They insisted that nothing could be done except a crown at a very high cost. Managed to get an nhs dentist who installed an amalgam filling and presto. All fine. Be careful. They are good in emergencies but I fear they steer you towards unnecessary and more expensive work. Or just offer amalgam fillings again maybe?
February 7, 2026
Unprompted review
Reply from Scott Arms Dental Practice
We are sorry to hear that you had to return to the practice to have your filling replaced. Unfortunately, for certain fillings and for those with a history of coming out, a crown is sometimes recommended as a long-term solution. The treatment was offered as an option for your consideration. We are pleased to hear that the amalgam filling is working for you. If you would like to discuss this further, please call our management team on 0121 357 5000.
Lovely dentist and staff
Lovely dentist and staff. Emergency appointment made for the same day. Seen by Dentist Sophia. Lovely Dentist and staff
February 4, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you very much for your kind review, Fay.
We’re so pleased we were able to offer you a same-day emergency appointment and that Sophia and the team made you feel well cared for. Your kind words mean a great deal to us, and we’re glad you had a positive experience. We look forward to welcoming you again whenever you need us 😊
Excellent service from the moment i…
Excellent service from the moment i walked through there door
January 26, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for your kind words, Sarah 😊
We’re delighted to hear that you had an excellent experience from the moment you walked through our door. Providing a welcoming and high-quality service is very important to us, and your feedback truly means a lot. We look forward to seeing you again soon!
High Quality Treatment
I recently visited Scott’s Arms Dental Practice to see Dr Danyal Saghir, and I couldn’t be more grateful for the care I received. I had been putting off treatment for a half‑broken tooth because I was feeling anxious and unsure about going to the dentist. As soon as I walked in, the ladies at the front desk were warm, friendly, and welcoming, which immediately helped put me at ease.
Dr Danyal and his assistant were just as reassuring. Their calm, friendly manner made me feel comfortable straight away. After taking X‑rays, Dr Danyal explained clearly that I would need a crown, starting with a temporary one before returning for the permanent crown. Throughout the entire process, he talked me through each step and regularly checked that I was okay, which made a huge difference to my confidence.
I returned on 20th January for the permanent crown, and the appointment was quick and smooth. Once again, Dr Danyal explained what he was doing and how long it would take, which I really appreciated.
Overall, it was a genuinely positive experience, and I only wish I had come to Scott’s Arms years ago. The practice has a lovely atmosphere, it’s well looked after, and every member of staff is polite, caring, and incredibly helpful. I would happily recommend Scott’s Arms Dental Practice to all my family and friends.
January 20, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for taking the time to share such a detailed review, Nasreen 😊
We’re truly grateful that you chose Scott’s Arms Dental Practice and are delighted to hear how supported and at ease you felt throughout your treatment.
It’s wonderful to know that our reception team helped put you at ease from the moment you arrived, and that Danyal and his assistant were able to guide you through each step of your care with clarity and reassurance. Helping anxious patients feel comfortable and confident is something we take great pride in.
We’re pleased to hear that both your temporary and permanent crown appointments went smoothly and that you felt well informed throughout.
Your kind words about our team, atmosphere, and practice mean a great deal to us and we will certainly share what you've said with the team!
Thank you again for your recommendation — we truly appreciate your trust and look forward to continuing to care for your smile 😊
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A first class service
From checking in to seeing Dr Emma pickering my dentist is always enjoyable as they make me feel special that is why my wife and I both use this practice an if you are a nervous person this is the practice for youb
January 19, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for such a thoughtful review, Christopher.
We’re delighted to hear that from check-in to seeing Dr Emma Pickering, your experience is always enjoyable and that you feel genuinely cared for 😊
It means a great deal to us that both you and your wife trust our practice with your dental care. We’re especially pleased to know we help put nervous patients at ease — that’s something we truly value. See you both again soon 😊
Professional & caring
Professional & caring. Never worry about coming here to see my dentist who I trust immensely
January 19, 2026
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for your kind words and trust, Ann 😊
We’re truly grateful that you feel comfortable and confident in our care. It means a great deal to our entire team, and we look forward to continuing to support your dental health, see you again soon 😊
Reply from Scott Arms Dental Practice
Thank you for your kind words!
We’re delighted to hear you had a great experience with our staff and treatment.
Your feedback means a lot to us, and we look forward to taking care of you again 😊
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