Sakaré - 50NS Reviews 33

TrustScore 4 out of 5

4.1

Neal Street 50, WC2H 9PA London, England, GB


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Rated 5 out of 5 stars

This place is a gem find with superior customer service. The team at this shop were so friendly, chatted with me, answered all my questions, and recommended me proper products fit for my needs. Mazeda... See more

Company replied

Rated 1 out of 5 stars

Absolute scam. Do not entertain these aggressive sales people. I felt pressurised into buying something because i was impressed by the demo but what they actually sold me was not even Sakare brand... See more

Company replied

Rated 5 out of 5 stars

I was walking down towards covent garden station when this sweet Lady Isadora gifted me a hand cream to try. She was so nice and polite I ended up having a great conversation about skin care with her.... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience at Sakaré thanks to Inma. She was friendly, professional, and incredibly attentive from the moment I walked in. Inma took the time to listen to my needs, explained the pr... See more

Company replied


Company details

  1. Cosmetics Store

Information provided by various external sources

The voyage to beautiful and radiant skin is one of magic and enchantment. At Sakaré, the only limit to possessing alluring skin is your imagination. We source the most powerful and dazzling ingredients that only nature can offer in your journey to luminous skin. We invest considerable research and resources in creating scientifically perfected infusions that recharge your skin with revitalizing nourishment and offer an exclusive skincare experience that can only be described as exquisite indulgence. A captivating and spellbinding beauty experience that will envelop you in delight and gratification.


Contact info

  • Neal Street 50, WC2H 9PA, London, England, United Kingdom

4.1

Great

TrustScore 4 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Rula was super helpful

Rula was super helpful! It’s the first time I’ve come across this brand and I am excited to try my new products!

March 29, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Frieda,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

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Rated 5 out of 5 stars

Five stars

This place is a gem find with superior customer service. The team at this shop were so friendly, chatted with me, answered all my questions, and recommended me proper products fit for my needs. Mazeda worked with me throughout my time at the shop, and is very knowledgable and kind. I'll recommend here to anyone looking for skincare and come back.

March 21, 2026
Unprompted review
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Reply from Sakaré - 50NS

Hi Aalia,

Thank you for the great review.

We are happy to hear that you had a great experience with the service Mazeda provided and our products as well.

We hope to see you again soon!

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

was taken into the store to be shown…

was taken into the store to be shown the products and to test, they seem like really great products and great customer service from hamza

March 18, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Kasey,

Thank for the great review!

Hamza really knows his stuff, it's no surprise he was friendly and professional.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

The BEST Sakare store

Amazing customer service, would definitely recommend. Mazeda deserves a raise!!!

March 14, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Loyan,

Thanks for the great review!

We are thrilled to hear that you enjoyed your experience with Mazeda at our Neal St store.

We hope you continue to enjoy using our products and we look forward to seeing you again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

AMAZING AMAZING SHOP

AMAZING AMAZING SHOP. Literally 5 mins in and was solddddd. Farasat really helped my sisters and I with all our questions

March 8, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Zahra,

Thanks for the great review.

We are delighted to hear Farasat was able to help you and your sisters choose some products.

We hope you continue to enjoy using our products and we looking forward to seeing you again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

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Rated 5 out of 5 stars

Siyam was very patient and thoughtful…

Siyam was very patient and thoughtful with his explanation ! Was very useful to see how to take care of my nails - great experience and would recommend the nail kit

March 8, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Sher,

Thank you for sharing such a lovely review.

We’re delighted to hear that Siyam made such a wonderful impression during your visit near Covent Garden.

We hope you continue to enjoy using our products and look forward to seeing you again soon.

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Om is AMAZING

Om is AMAZING! Made my entire experience at Sakaré enjoyable! Very educated about all the products and their benefits, will definitely be back!

March 8, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Clarissa,

Thanks for the great review!

We are thrilled to hear that you enjoyed your experience with Om at our Neal St store.

We hope you continue to enjoy using our products and we look forward to seeing you again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Om took care of me today with the hand…

Om took care of me today with the hand scrub and cream and I immediately purchased straight after, he was so so kind and made sure to keep me informed!! He’s amazinggg

March 8, 2026
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Reply from Sakaré - 50NS

Dear Janice,

Thanks for the 5 stars! We are glad to hear that Om was professional and helped make some great purchases.

The purchases you made are some top sellers in store so we are glad to hear we have another customer satisfied with their purchase.

We hope you continue to enjoy using our products and we look forward to seeing you again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

I came into the store and i was very…

I came into the store and i was very surprised by the product and the demonstration by Michael. He was amazing and honestly convinced me to buy products as well. Loved it!

March 7, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Akshita,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

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Rated 5 out of 5 stars

Manu and Izadora and Om were sooooooo…

Manu and Izadora and Om were sooooooo helpful and kind. I appreciate them. They are sweet and kind. I love the products I bought. Give me a promotion. Lovely people xx

February 21, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Manar,

Thank you for such a joyful and generous review.

We are absolutely delighted to hear that Manu, Izadora, and Om made such a positive impression during your visit. Their kindness, attentiveness, and dedication to creating a welcoming experience are qualities we truly value, and your appreciation means a great deal.

It’s wonderful to know that you love the products you chose, there is nothing better than leaving with something you genuinely enjoy.

We’ll certainly pass along your lovely comments to the team (and your promotion request 😉). We look forward to welcoming you back for another exceptional Sakaré experience very soon.

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Fantastic service!

Going to Sakare was a great experience and the service provided by Inma really made it an even more special and enjoyable visit. From her welcoming smile, to her soothing application and knowledge of the products, I was assured that my skin was in safe and capable hands.
Thank you, Inma!

February 19, 2026
Unprompted review
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Reply from Sakaré - 50NS

Hi Sarah,

Thanks for your lovely 5* review.

We are truly delighted to hear that your visit to Sakaré was such a special and enjoyable experience. Knowing that Inma’s warm welcome, gentle application, and in-depth product knowledge made you feel confident and cared for means so much to us.

Creating an atmosphere where our guests feel relaxed, valued, and in expert hands is something we take great pride in, and your kind words beautifully reflect that.

We look forward to welcoming you back for another indulgent experience very soon.

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

I was walking down towards covent…

I was walking down towards covent garden station when this sweet Lady Isadora gifted me a hand cream to try. She was so nice and polite I ended up having a great conversation about skin care with her. I got the blue and white hand cream and honestly one of the best hand creams i’ve ever bought. Thank you Isadora!

February 20, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Antonis,

Thank you for sharing such a lovely review.

We’re delighted to hear that Isadora made such a wonderful impression during your visit near Covent Garden. Creating genuine, thoughtful interactions is something we truly value, so it’s beautiful to know that your conversation felt both enjoyable and informative.

We hope you continue to enjoy using our products and look forward to seeing you again soon.

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

I boight a few products for my…

I boight a few products for my girlfriend for valentines and Izi was amazing and really helpful!

February 13, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Vlad,

Thank you for the great review, we are pleased to hear we could help with a Valentines gift for your girlfriend.

It's also great to hear that Izi was helpful throughout the whole process.

We look forward to having you visit one of our stores again.

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

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Rated 5 out of 5 stars

I had a wonderful experience at Sakaré…

I had a wonderful experience at Sakaré thanks to Inma. She was friendly, professional, and incredibly attentive from the moment I walked in. Inma took the time to listen to my needs, explained the products clearly, and never made me feel pressured to buy anything. Her knowledge of the products was impressive, and she made the whole experience enjoyable and relaxed. It’s rare to come across such genuine and patient customer service these days. Thank you, Inma, for your kindness and professionalism you truly made my visit memorable!

February 19, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear,

Thank you for the 5* review!

We are truly delighted to hear that Inma created such a memorable experience for you. Providing attentive, personalised service in a relaxed and welcoming atmosphere is at the heart of what we do, so it is wonderful to know that you felt genuinely cared for from the moment you arrived.

It was a pleasure to have you with us, and we very much look forward to welcoming you back for another exceptional Sakaré experience.

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Top quality product thank you Manu for…

Top quality product thank you Manu for introducing the brand to us.

February 19, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Razvan,

Thank you for the five star review!

First impressions matter and we are glad to hear that yours was great!

We hope to see you at one of our stores again soon.

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Came across the brand while visiting…

Came across the brand while visiting London last week. Was stopped by Michael and was shown a bunch of products. All the products felt fantastic on the skin and ended up purchasing a Body Scrub, a depuffing eye cream and a serum that made my skin feel 20byears younger 😊. Thank you for the amazing service.

February 6, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Janice,

Thanks for the great review!

We are thrilled to hear that you enjoyed your experience with Michael at our Neal St store.

The purchases you made are some top sellers in store so we are glad to hear we have another customer satisfied with their purchase.

We hope you continue to enjoy using our products and we look forward to seeing you again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Tried some products in the store

Tried some products in the store. The scrub is amazing and product for the eyes was amazing aswell. Had a fantastic experience with sahar. Bought a starter kit & cant wait to start using it. Will be back to buy more products for sure

February 18, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Bukh,

Thank you for your lovely review.

We are glad to hear that your overall experience with us at our Neal St store was postive.

We hope you continue to enjoy using the our products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

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Rated 4 out of 5 stars

Been there and my girlfriend loves the…

Been there and my girlfriend loves the scrub , the service was super ok despite the fact that we were not expecting to be buying .
Would probabily return though.

February 9, 2026
Unprompted review
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Reply from Sakaré - 50NS

Dear Alexandru,

Thank you for positive feedback regarding your experience at our store in Neal St.

We appreciate you taking the time to review your experience, we hope you and your girlfriend continue to enjoy our products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 1 out of 5 stars

SCAM, FAKE PRODUCTS

As someone who has grown up in London, I can not believe I am writing this. Yesterday myself and my partner were walking along Neil Street in Covent Garden, we had passed beautiful shops, hotels and were on our way to an appointment when we were stopped out side a handsome looking shop “Sakare”. We were given testers to try, and before we knew it, where in the shop being shown their latest range. We walked away purchasing some items, and hurried off to our appointment nearby. Whilst I was being seen to, my partner looked into the bag at the items that had been purchased. Each one a different brand to the items demoed in the store, and the face peel a fake product of a Norwegian brand. If you watch unboxing videos of the seemingly €175 face peel (on neolumos website). Also the colour of the gel sold is (one not branded as Sakare and is a milky white compared to the “Sakare” item demoed in the shop and on their website. The body scrub is also a completely different brand, branding and packaging. Buyers beware and do not fall for this complete scam. I will be further reporting this to the LA.

January 13, 2026
Unprompted review
Sakaré - 50NS logo

Reply from Sakaré - 50NS

Dear,

Thank you for taking the time to review your experience at Sakaré. We appreciate all feedback received, to ensure we can improve our services.

We are sorry to hear you felt you did not receive a satisfactory experience at one of our stores.

As many retailers do, we sell third party brands in our stores, this is very common practice, and we have a license to sell these brands instore but not online. With this in mind, we must reassure you that the products demonstrated on yourself would have been the exact same products you purchased and that there is no scam.

Nevertheless, we would love this opportunity to contact you privately to resolve this matter. Please can you email us via info@sakare.com.

Best wishes,

The Sakaré Team

Rated 1 out of 5 stars

I was taken into the store and conned…

I was taken into the store and conned into buying products. The puffy eye remover seemed to work wonders but the next morning my eyes were worse puffy and bigger bags.

December 12, 2025
Unprompted review
Sakaré - 50NS logo

Reply from Sakaré - 50NS

Dear,

Thank you for taking the time to review your experience at Sakaré. We appreciate all feedback received, to ensure we can improve our services.

We are sorry to hear you felt you did not receive a satisfactory experience, we would love this opportunity to contact you privately to resolve this matter. Please can you email us via info@sakare.com.

Best wishes,

The Sakaré Team

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