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Rubber Monkey Reviews 403

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TrustScore 5 out of 5

4.8

Electronics Store
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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, often noting quick shipping and timely arrivals. Many people are also very satisfied with the products, highlighting their quality and the wide selection available. The service provided is frequently described as excellent, with many appreciating the smooth ordering process and the helpful, knowledgeable staff. However, some people were dissatisfied with the delivery experience, mentioning issues with couriers not attempting delivery or packages being misdirected. A few other people also felt that their orders took too long to arrive, with some experiencing significant delays and a lack of proactive communication regarding these delays.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed of delivery, with many... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the high quality and decent... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick and efficient... See more

Order

Reviewers highlight positive aspects of order processing. Many customers praise the ease of ordering, quick... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's just so good to have this range of products available and know it'll arrive in a timely manner. Needed some lav mic mounting gear for a weekend shoot and was able to order the week before and get... See more

Rated 5 out of 5 stars

I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has... See more

Rated 5 out of 5 stars

I ordered on the day when the New Zealand Wellington team of Rubber Monkey was down due to bad weather. They connected me to their Sydney team, who were very patient and extremely helpful in my ra... See more

Rated 5 out of 5 stars

I’ve had several questions recently about purchasing new band gear, and Devon Brassfield has been nothing short of exceptional. He’s quick to respond, incredibly informative, and clearly knowledgeab... See more

Company details

  1. Electronics Store
  2. Battery Store
  3. Camera Store
  4. Electronic Spare Parts and Components Store
  5. Hi-fi shop
  6. Home Audio Store

Written by the company

We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.

Contact info

4.8

Excellent

TrustScore 5 out of 5

403 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Simple to use, dependable service.

It's just so good to have this range of products available and know it'll arrive in a timely manner. Needed some lav mic mounting gear for a weekend shoot and was able to order the week before and get all stocked up again and ready to roll without any hassle at all. Website is clear, so having a sense fo what can be delivered straight away is a life saver.

April 23, 2026
Unprompted review
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Rated 5 out of 5 stars

All good things

Very fast delivery (next day). Excellent product at a decent price. What more can you ask for?
I’ve purchased from RM multiple times in the past and I’m sure my patronage will continue.

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

This is the first time I have used Rubber Monkey and I have to say I am more than impressed, the speed of delivery was excellent and the quality of the product i ordered is top notch, I'm super happy with my experience and will definitely be purchasing from them again in future.

April 3, 2026
Unprompted review
Rated 4 out of 5 stars

New lights a hit!

Delivery was a little slow, but only by a day (it seemed to stall at the Hastings depot). The packaging was robust and the contents were well protected. The matt black finish on all the lights matches our other gear; the Intimidator mover had the tech team genuinely excited, plus the new follow spot seems very versatile in function.

March 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Good Prices & Quick Service 💥

Good prices - quick updates and availability of product. Product - Case Logic DCB-302 Compact Camera Dual-Pocket Case (Red) was great value - and fits my camera perfectly (Sony RX100M7) Friendly staff at pick-up makes for a great shopping experience.

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect

Great price. Easy to use website for ordering and paying. Despatched on time and delivered the next day. The product itself is awesome. Can’t fault Rubber Monkey.

March 17, 2026
Unprompted review

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