Romans - Wokingham Reviews 111

I had a small window to secure a property..stressful doesn't even cover it but Tyriq was an absolute lifesaver.

He made the whole experience feel remarkably smooth. I appreciate his timely responses and his advice to come and view sooner rather than later? Game-changing.

I almost didn't listen and I'm so glad I did.

Fast, honest and genuinely lovely to work with.
If you're looking for someone who actually delivers - this is your person!

We’ve had an excellent experience with Romans, particularly Ellie Milne and her team in the Wokingham branch, along with our property manager Anne-Marie Osborne.

Ellie and her team were fantastic from the outset – they secured a tenant incredibly quickly and managed the whole process with real efficiency and professionalism. Communication was clear and proactive throughout, which made everything feel seamless and stress-free.

Anne-Marie has also been outstanding. She consistently keeps us updated, is always on top of everything, and gives us complete confidence that our property is being very well looked after.

A brilliant team delivering a genuinely high level of service, we wouldn’t hesitate to recommend.

Me and my partner had used Romans to rent a property in the Berkshire area this past month, and I found the process very straightforward.

Tyriq provided us with all the help we needed and worked really hard for us to get a property sorted, massively appreciate his help and also his personable approach whilst maintaining high professionalism. Would recommend going through Romans and hope to use again when tenancy runs out. Thanks again to Tyriq !

I have recently rented a home through Romans. What could have a a stressful process was made easy by Jon Randall.
His customer service and pro active approach was refreshingly good, and overall his service was excellent from being to end.

Hollie our Consultant at Romans Wokingham estate agency was fantastic.She was efficient, helpful, and very professional.That is why I gave them a 5 star rating.All the other people in the branch that were involved with our move were also great.
Allen Johnstone.

We have recently moved into our rented property with Romans. Jon and Meenu were always available to reply to our queries and made the process very easy. We appreciate your help, thank you.

I had a really positive experience with Romans in Wokingham. John assisted me with viewing the property, and he was professional, friendly, and very helpful throughout the process. He took the time to explain everything clearly and answered all my questions, which made me feel comfortable and confident in my decision.

The viewing was well organised, and the property was presented beautifully. I immediately loved the house and felt it was the right place for me. John made the whole process smooth and stress free, and I’m very happy to be moving in.

Thank you to John and the team at Romans Wokingham for the excellent service

From start to finish the process was swift and easy. Jonathon and the team have been fantastic at keeping us updated throughout our moving process. Highly recommend

I’ve been using Romans for a number of years now and always been pleased with the service - I’d like to say a special thank you to Cameron for keeping me updated on a regular basis and on arranging the most recent let .

Tyriq helped and sourced our new tenancy in a caring and professional manner
Very pleased

Jonathan was fantastic dealing with our new tenancy, very helpful and went out of his way to help us. Highly recommend!

Selling my House currently through Ian and his team at the Wokingham branch. A hard working team, good communication, and the addition of a professionally created video tour, to engage prospective buyers. Thank you to Sarah, Abbie and Ben for your hard work.

The worst service from start to finish
Rented a property for 12 months
Forced to pay full year rent in advance
Tried to renew agreement on a month payment basis but was denied
Vacated property and forced to wait for holding deposit to be repaid
Could never recommend this company

I will definitely recommend Romans- Wokingham and Jonathan who make the things running so smoothly 👌

Jonathan and Anna-Marie in Wokingham have done a great job to support us secure a home.They have been very accomodative and very good with communication.Very good people skills to.Well done to you both and keep up the good work.

Jon.R was excellent throughout the whole process. Very responsive over email and phone. Explained everything clearly and made the whole rental process extremely straight forward and easy.

Although we decided to on another property Jonathan Randall was exceptional! Incredibly responsive, went above and beyond to have us view the property as early as possible. He arranged for his colleague to show us around and she was also really helpful. Thanks Jon, will keep you in mind if we are looking for a future home.

We moved into Bucklers Park, the house was not completed before we moved in, walls were not painted correctly, scratches, no shed, cracked sink, plumbing not working, doors didn't close, didn't even have front door keys as the agents couldn't find them, had to use the patio doors. Was told by agent Paige that house was not inspected prior to us moving after i questioned all the faults. The bank garden had hazards area and i slipped and hurt my leg badly, the lack of draining made the area muddy and slippery. Romans refused to fix this area. The door frames are cracking, paint peeling off as there was no primer used on the wall's. When we moved out we touched up areas as per the paint Scarlett said we should use. Now they wanting £100 redecorating fee as the paint has not blended. Yet Romans could never fix any of the faults that were reported, kept saying sorry the landlords wont do this, then passes on the builders. They never want to help with anything, but they happy to take your money and then want to find fault with everything when you move out, now they wont even negotiate they just keep to deductions that we have left. Unprofessional service.

We were treated with courtesy by John who showed us the property. He was very helpful, knowledgeable and patient. Alexandra corresponded with us in a helpful, consistent and timely manner. Any questions I asked were answered promptly and I felt looked after by both of them. The only downside was using Goodlord to sort our tenancy, which I found difficult to navigate. We found that we had to provide information twice as it switched over to app so a bit confusing and time consuming.

I had a very disappointing experience with this estate agency. Communication was consistently poor, and despite discussing my preferences in detail, the properties shown to me were not suitable at all. I felt my needs were ignored, and there were frequent delays in responding to my inquiries. When I raised concerns, they were not properly addressed. Overall, it was a frustrating and unprofessional experience. I would not recommend this agency to anyone looking for reliable service.