RJL Technology Integration Reviews 119

TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

I ordered an envelope feeder on Dec 5 and have yet to receive, however my credit card was charged in my December billing cycle. I've made multiple attempts to contact the company via email, telepho... See more

Rated 1 out of 5 stars

Ordered an item from their site indicated several hundred were in stock. Receive an email the next day that says. Unfortunately we are unable to fulfill the order. We have canceled the order, a... See more

Company replied

Rated 5 out of 5 stars

Intially we were just looking for some rf terminals to replace the existing ones that we have in our warehouse and the problem was that we needed more than just the RF terminals. The workflow was too... See more

Company replied

Rated 3 out of 5 stars

I placed an online order #2519 on January 1st. Had some issues, but with Richard Logis' help, we should be receiving our order soon. Richard was very helpful with explaining the issues that occurred... See more

Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Printer and Scanner Store
  5. Software Company

Information provided by various external sources

RJL Technology Integration provides barcode, mobile computing and RFID solutions and products; along with media, software and infrastructural equipment to complete systems that support business processes. We offer a fresh perspective on how business should be done in regards to barcode and RFID. Companies need strategic partners they can trust to provide the right products and solutions to improve business processes.


Contact info

3.0

Average

TrustScore 3 out of 5

119 reviews

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Rated 5 out of 5 stars

Top notch customer service!

Richard provided top notch customer service! He went above and beyond the call of duty to insure my special "Santa" item was received by Christmas. I couldn't have asked for any better. Great follow through and follow up from beginning to end. Wish all companies operated in this manner.

December 23, 2016
Unprompted review
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Rated 5 out of 5 stars

Really Great Service - Ordered Late in the Day and Shipped Same Day!

Ordered 3 Elo Monitors, 2nd Day Air and needed to get them in a hurry. Chat popped up on screen and it was Ashley... had a quick chat and she said she would see that the order was processed ASAP. They were shipped within the hour. The next day I followed up for tracking info and Dallas quickly provided the data - awesome customer service! Keep it up guys!

December 21, 2016
Unprompted review
Rated 5 out of 5 stars

What excellent customer service!!

I would definitely order from them again! I ordered a replacement Otterbox Defender shield stand for my IPAD and the part that moves to prop it up wasn't locked in on one end. I contacted them and they diligently worked with Otterbox to get a replacement shipped to me quickly! They were fantastic! No charge, no fuss - excellent service! I am a happy customer!

December 13, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome experience working with this group

I had a great experience working with this group. We had an urgent need on a project to get 8 WIFI APs, we had a very tight budget. I did a google search for vendors with the WIFI AP model and this group came up as being the cheapest. Who said you pay what you get? This cliche did not apply with this group. They knew their product, advised me on alternative solutions that did the same operation, and same capabilities. Purchased their recommendation, received the items quickly, and all items work as expected without issues to report. Thanks to Omar and Rich for your assistance on this.

December 1, 2016
Unprompted review
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Rated 5 out of 5 stars

I need to do more business with RJL! The BEST!

Richard Logis was prompt, direct, knowledgeable, and courteous with our emergency order last week...our first order we placed with RJL. I was hesitant to work with a new vendor, but after working with Richard and feeling confident he knew exactly the product I was looking for and that we'd get it in the timeframe we needed, we placed the order. His follow up - sending tracking notifications without asking even! - was impeccable! I wish all of our vendor-partners operated this way! 10 stars!

November 23, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome Service!!

Very fast and reliable service! Issues are resolved quickly, never have any issues with RJL

August 15, 2016
Unprompted review
RJL Technology Integration logo

Reply from RJL Technology Integration

Thank you, Brian, really appreciate your review!

Rated 5 out of 5 stars

Great Service

I have dealt with Richard at RJl for a few years now and every interaction has been positive .
Pricing I have been receiving has always been very aggressive and the entire staff is helpful and efficient.
I highly recommend this company .

May 27, 2016
Unprompted review
Rated 5 out of 5 stars

Sales Process was responsive and competitive

Product technical support and recommendations were spot on. Price was matched as promised. Availability after the sale and delivery date was a little sketchy but was remedied based on requirement. Overall, was very satisfied with the result.

May 12, 2016
Unprompted review
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Rated 5 out of 5 stars

Great company!

I recently used RJL Technology for the first time and it was a great experience. Richard was extremely helpful and knowledgeable and my purchase was completed without any problems. Parts were delivered exactly as quoted and right on time.
I will definitely use this company again in the future!

April 19, 2016
Unprompted review
Rated 5 out of 5 stars

One of The Best in The Market.

RJL has been providing our Company with the best customer experienced, All request to RJL is provided promptly and the follow up is Terrific. We are very happy and look forward to many more years of business with RJL. Thank you again.. :)

April 4, 2016
Unprompted review
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Rated 5 out of 5 stars

I TRUST this company and am purchasing in thousands!!

I cold called RJL from Google search and wanted to buy 18 scanners. I never trust any online purchasing due to delays and wrong item shipments. This call however led me to a person who gave me all info on the item and made my purchasing process easy, fast, and most of all RELIABLE. I needed these scanners in NY as I was traveling there for a Toy Fair from Dallas. RJL Tech is located in NY and went out of their way to personally drop the scanners to my hotel!! This company went above and beyond to ensure my success for my business. As a business owner myself...I am happy to work with RJL on all my future purchasing.

February 17, 2016
Unprompted review
Rated 5 out of 5 stars

Great Service!!!

Thank you so much for being patient with me! Awesome customer service and fast delivery!

January 12, 2016
Unprompted review
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Rated 5 out of 5 stars

Great company!

This is a fantastic company, with great customer service, fast free delivery, and terrific pricing compared to competitors. I would highly recommend them, and will continue using them for future orders.

January 12, 2016
Unprompted review
Rated 3 out of 5 stars

Updated Review - Waiting for order to arrive.

I placed an online order #2519 on January 1st. Had some issues, but with Richard Logis' help, we should be receiving our order soon. Richard was very helpful with explaining the issues that occurred with my order. He will handle the order himself to be sure there are no other problems. We will watch for order to arrive. He is a very nice man. Thank you Richard.
(I will update this review upon conclusion of order.)

January 12, 2016
Unprompted review
Rated 5 out of 5 stars

Great service!

Richard over at RJL was incredibly helpful, came up with timely solutions for us, and provided impeccable service. Where other companies failed to deliver on our short timeline, Richard quickly sourced the hardware we needed, and had it shipped directly to us in the field. Thank you!

December 22, 2015
Unprompted review

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