The delivery came in the allotted time. The packages were in perfect condition and not dirty. Karl and Paul rang 10 to 15 min before arrival and sent a text to allow them another 5 min due to nav... See more
Company replied
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The delivery came in the allotted time. The packages were in perfect condition and not dirty. Karl and Paul rang 10 to 15 min before arrival and sent a text to allow them another 5 min due to nav... See more
Company replied
Delivery team rang with an earlier eta, which was not a problem. Very polite, and knowledgeable of goods & procedures. Helpful with any questions that required further assistance from Richer Sounds.... See more
Company replied
Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delaye... See more
Company replied
I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell. The delivery team, Karol and Paul, were excellent too. Good communication... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, United Kingdom
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Easy to order goods on line - goods arrived before original latest delivery date (no problem with this) - delivery guys Paul and Karol pleasant courteous and helpful - will certainly recommend Richer Sounds to friends.

Reply from Richer Sounds - Distribution
Friendly helpful drivers. Took care of the product when delivering and took their shoes off before entering the property. Would recommend

Reply from Richer Sounds - Distribution
Had a great experience with delivery. Message received in the morning to confirm delivery window. Also received a call 20 mins before arrival which was super appreciated. Friendly staff and delivered with the utmost care. Brilliant experience A+

Reply from Richer Sounds - Distribution
Excellent service most helpful and knowledgeable

Reply from Richer Sounds - Distribution
Kept well informed and were very polite and knowledgeable

Reply from Richer Sounds - Distribution
Zak and Ian delivered the TV were really helpful. Can't complain at all.

Reply from Richer Sounds - Distribution
Ordering the new TV for the In Laws who are both in there 80`s was easy and a good deal from Richer Sounds, however the delivery team went to the wrong house at first and when asked if they could help with putting the 65" TV on the stand for them they refused. Now I know it`s probably not in their job description but it would have taken 5 minutes.
Easy to order goods on line - goods arrived before original quoted date (no problem with this) - delivery person pleasant courteous and helpful - will certainly recommend Richer Sounds to friends and colleagues

Reply from Richer Sounds - Distribution
The delivery came in the allotted time.
The packages were in perfect condition and not dirty.
Karl and Paul rang 10 to 15 min before arrival and sent a text to allow them another 5 min due to navigation leading to a farm gate with causing them to back track a couple of miles.
This didn’t cause any problem to me.
The items were brought into the house with care and Karl was extremely polite, taking the trouble to remove his footwear to avoid marking the cream carpet.
Clearly staff who enjoy and take pride in what they do.

Reply from Richer Sounds - Distribution
Delivery was easy as it should be. 3 hour timeslot the day before, 2 hour timeslot on the day and a call 20 minutes before the guys were due to arrive. Delivered to room of choice too. Definitely better than the outsourced company that was used for my soundbar delivery

Reply from Richer Sounds - Distribution
Kept in touch through our deliver Ian and Zak were fab

Reply from Richer Sounds - Distribution
Delivery team rang with an earlier eta, which was not a problem. Very polite, and knowledgeable of goods & procedures. Helpful with any questions that required further assistance from Richer Sounds. Great lads 👍👍.

Reply from Richer Sounds - Distribution
Trav and Rob were very friendly and made sure to confirm we had our warranty cover. Excellent service

Reply from Richer Sounds - Distribution
Easy buying process online and Gareth out delivery driver was so helpful and kept us up to date on where he was and when he would be arriving - would highly recommend buying from Richer Sounds - product range is great and we are very happy with our new TV - and at a very competitive price too

Reply from Richer Sounds - Distribution
Gareth and Mark have just delivered my new Samsung TV. They couldn't have been more efficient. They are a credit to your company.

Reply from Richer Sounds - Distribution
Excellent experience with Mark and Trav. Called ahead, very courteous delivery and had an informative chat with me about the new TV.
Very positive all round

Reply from Richer Sounds - Distribution
Tracy and Paul delivered my Hisense 50 inches to my doorstep. I appreciate their efforts because of their calls to alert me that were they were close to my place. My television was delieved as expected. Thank you, guys. Kudos!

Reply from Richer Sounds - Distribution
Excellent communication. Friendly and very very helpful delivery drivers. 10/10 experience start to finish

Reply from Richer Sounds - Distribution
Equipment delivered on time. Gareth and Travis helpful and polite and kept me up to date re delivery timings

Reply from Richer Sounds - Distribution
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