Restaurant.com Reviews 492

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the significant discounts and savings they receive, making dining out more affordable and enjoyable. Many people appreciate the opportunity to discover new local restaurants and revisit their favorites, often saving a substantial amount on their bills. The ease of using the coupons and the overall value provided are consistently praised by consumers. However, some people were dissatisfied with the website and the service, noting issues with outdated restaurant listings and locations that no longer accept the certificates. A few other people also felt that the selection of restaurants in their areas was limited, making it difficult to utilize their coupons.

What people talk about most

Discount

People report positive experiences with discount programs, finding them a great way to save money and try new... See more

Website

Users describe ambiguous interactions with the website. Many customers report that the website is not... See more

Location

Reviewers mention ambiguous feedback about location. Many customers appreciate the opportunity to try new... See more

Price

Clients share positive opinions on price, appreciating the opportunity to save money on dining out. Many... See more

Service

Customers had ambiguous experiences with service. While some reviewers praise the service, noting friendly... See more

Based on these reviews

Rated 4 out of 5 stars

It’s a great program and we have used it for years when it was part of a package with AOL that included a certificate once a month. We rarely eat out unless we can use some kind of program. It would b... See more

Rated 3 out of 5 stars

The discounts they offer can really allow a bit of extravagance to an evening. Your dollar goes farther with the coupon. The have a hard time keeping track of which restaurants are still in business... See more

Rated 5 out of 5 stars

Restaurant.com helps me save and get more for my money when dining out. I can order so much more & taste new foods this way. I love that the restaurants I can choose from are the local authentic ones... See more

Rated 5 out of 5 stars

Fantastic certificate deals to share (or keep:)) for great food with friends/family. There are a variety of restaurants to choose from & match with you or your loved ones' taste preferences. Or mix th... See more

Rated 5 out of 5 stars

We have used restaurant.com for a few years and It’s super simple to get great deals at some of your favorite places to dine. Whether it’s fine dining or casual there are many restaurants that partici... See more

Rated 1 out of 5 stars

Restaurant.com has no one to vet and authenticate whether or not the restaurants they list are still honoring their promotions. For example, in 29 Palms, California, Alamilla's Taco Shop #1 has been... See more

Rated 5 out of 5 stars

Easy online discounted certificates for local restaurants. Print our or shown them on your phone. At the restaurant simply show the wait person the certificate and order as usual. I have used these ce... See more

Rated 5 out of 5 stars

I've been a member of restaurant.com since 2010 (purchased my 1st coupon in Jan of that year). I have patronized a number of restaurants that I would otherwise have passed by. It's an interesting expe... See more

Rated 5 out of 5 stars

This app is a game changer! Such a great savings on my favorite restaurants and so simple to use. I have been a customer for years and have never had an issue with the app or at a restaurant to use.... See more

Rated 5 out of 5 stars

I have been using Restaurant.com certificates for over 15 years and once you know how to use them you look forward to using them . They make eating at new restaurants so much better as I know I am get... See more

Rated 5 out of 5 stars

There is only one restaurant within a couple miles of where we live and we love to dine there, (it's 30 miles away), so we don't go often but are happy they accept our restaurant coupons. The only din... See more

Rated 5 out of 5 stars

I purchased certificates several years ago for a favorite restaurant of mine and I am still using the coupons without any issues of how long ago I purchased. I love JD Wings 2 Go and use a coupon when... See more

Rated 5 out of 5 stars

Great deals….. Hope for more options in my area (Carlsbd, CA). Great that you can return certificates and trade for other ones, but it’s a bit difficult sometimes because they don’t go into one... See more

Company replied

Rated 5 out of 5 stars

The restaurant will automatically apply the discount either showing on cell phone or even a printed out single paper certificate. Most of the time, there are no limitations on use. If there are, it is... See more

Rated 5 out of 5 stars

I like that these certificates do not expire. There are many selections to choose from. If I decided to want to switch to a different certificate, I can get credit for the one snd buy a different one... See more

Company replied

Rated 2 out of 5 stars

When it works, it's wonderful. However, I would venture to say that most (over 75%) of the restaurants listed that have deals will not accept the certificate. They either know nothing about it or tr... See more

Company replied

Rated 1 out of 5 stars

Yes I used it a lot (in fact I should still have a few hundred dollars worth of certificates in my account) until the online account stopped working. Don’t remember exactly when it stopped working but... See more

Rated 1 out of 5 stars

THIS IS A SCAM. 99% of restaurants that are listed as "exclusive deals " don't accept those certificates. I had mine for more that 10 years, and I can't used them. I'm travelling to Savannah, GA which... See more

Company replied

Rated 5 out of 5 stars

We enjoy going to On the Clock for their Friday fish and we have gone on a Sat night recently. They had live music on that Sat night which we enjoyed. We usually have a Restaurant.com certificate fo... See more

Company replied

Rated 5 out of 5 stars

I have used Restaurant.com and enjoyed the benefts for several years now. The specials they offer on local restaurants are great for casual dining as well as for large family groups and celebrations.... See more

Rated 5 out of 5 stars

We have had the opportunity to try many restaurants at a discount that we wouldn’t have tried. We have found many new favorites. Using restaurant.com has been a delightful experience. All of dealing h... See more

Company replied

Rated 5 out of 5 stars

LOVE Restaurant.com Lots of great deals & gives us an opportunity to try new places that are listed on Restaurant.com that are not in our normal places to eat. Have found a number of new favorites sp... See more

Rated 5 out of 5 stars

Restaurant.com has not only introduced me to amazing restaurants that I might have easily overlooked, but it introduced me to great savings--especially with my family on a budget! It's win/win all da... See more

Rated 5 out of 5 stars

We just wanted to leave a review regarding restaurants.com. We really appreciate when they have new restaurants that we can try. We are on a fixed budget so to speak I had open-heart surgery so I’m no... See more

Rated 5 out of 5 stars

I have used Restaurant.com certificates for over twenty years with no problems. I do find that we do not have many restaurants in my area anymore. Certificates are easy to use. Please continue our go... See more

Rated 1 out of 5 stars

I have been a member for a long time. Previously it was hard to find a restaurant that accepted these discount certificates, when on the website it states they do. Seems they are having the same probl... See more

Company replied

Rated 1 out of 5 stars

When Restaurant.com certificates work they are great, but more often than not they don't. For instance, I'm in Key West now and of the three restaurants with certificates available for Key West, none... See more

Rated 1 out of 5 stars

It might not be restaurants.com fault as much as the people at a timeshare presentation that called this a $200 dining credit. It's a 10% coupon if you spend so much $$ at only 3 restaurants of the l... See more

Company replied

Rated 5 out of 5 stars

While the selection of restaurants is a bit limited, the deals on the restaurants that are listed are great! There are several restaurants we go to that list with Restaurants.com & we save near half o... See more

Rated 5 out of 5 stars

I have been a member of restaurant.com for years and it's been a great experience. The website is easy to use to purchase and redeem points that can be applied to certificates for substantial discoun... See more

Rated 5 out of 5 stars

We have been using restaurant.com since it was first started and we've always had a great experience. The customer service is great and even if your choice of restaurant closes/doesn't accept your res... See more

Rated 4 out of 5 stars

I enjoyed using restaurant.com for finding new places to eat. As a thrifty person, I am always looking for a good deal, especially on good food and experiences. I saved about half off of my bill at ev... See more

Rated 1 out of 5 stars

Deceitful The site shows hundreds of restaurants, leading you to believe that if you buy a gift card for them you can actually use the gift card for those restaurants. Sadly, once you've purchased t... See more

Company replied

Rated 5 out of 5 stars

I have been using Restaurant.com for several years and each experience is easy and enjoyable! Great discounts and wide variety of Restaurants to choose from right in my Town. The app is very easy to n... See more

Rated 5 out of 5 stars

This is a great program that provides money saving offers for various restaurants. It enables me to try new restaurants and also get a discount at some of our favorites. I just purchased one to use... See more

Rated 3 out of 5 stars

We have been using restaurant.com for many years. In recent years, there have been fewer and fewer restaurants that nearby that I have been interested in using. We still have one faithful restaurant... See more

Company replied

Rated 3 out of 5 stars

I have used Restaurant.com for years and had many good experiences at home and when traveling. However, I find it less and less useful. There are very few if any restaurants in Delaware and certai... See more

Company replied

Rated 5 out of 5 stars

Love Resturant.com Gift cards I been using Resturant.com from last 15 years. It is a best app for Resturant deals. I have saved lots of money so far & sometime I have paid that in tips. I would con... See more

Company replied

Rated 5 out of 5 stars

I met my wife back in 2011 and she has a daughter who lives life to the fullest. I surprised her daughter the following year with dinner for her birthday at the Magic Time Machine here in San Ant... See more

Rated 5 out of 5 stars

I have been purchasing Restaurant.Com certificates for over 20 years. I have never had a problem with any of the certificates I have purchased and used. I often buy certificates prior to vacation f... See more

Rated 5 out of 5 stars

I love that restaurant gift cards don't expire. I do wish that more restaurants in my area participated! If your fave restuarant is on here... you should 100% buy the gift cards and treat yourself to... See more

Company replied

Rated 4 out of 5 stars

Even though I hadn't used this company in a while, they were very helpful at explaining what I needed to do and how to use the newly revised website. It worked out great and I'm able to use the credit... See more

Company replied

Rated 5 out of 5 stars

Great way to save money at local restaurants. I can either print coupon or login restaurant. Com website and restaurant will scan coupon. Not sure why everyone doesn't use it

Rated 1 out of 5 stars

This website does not update the restaurants they still have partnership with. I went to 2 different restaurants, and they claimed they are no longer apart of restaurant.com. The worst part is, one... See more

Company replied

Rated 1 out of 5 stars

This used to be a great company but now there are so few offerings that are even worth going to that I have a bunch of coupons I cannot use. The bulk of the offerings now in Boston are for pizza, I... See more

Rated 1 out of 5 stars

I purchased a certificate and tried to use it at the specified restaurant this morning. When I attempted to present the certificate, the cashier said they could not honor the certificate and they wer... See more

Company replied

Rated 1 out of 5 stars

I bought a gift card off groupon that restaurant.com was offering that was only redeemable for points. After redeeming the card and getting my points, i discovered how much of a rip off and a scam th... See more

Company replied

Rated 3 out of 5 stars

You asked for my opinion so I will give it. Been a member for many years. Pros. Like the program logistics and that the offers do not expire. Con’s. Website has had its challenges with logging in at t... See more

Rated 5 out of 5 stars

Love saving money on eating out! Buying and using restaurant.com is so easy. Why pay retail if y'all don't have to?? I have used them for years. Make sure you check with the restaurant for exclusi... See more

Company replied

Rated 3 out of 5 stars

I love that I can get discount certificates to one of our favorite places, but I wish there were more options available in my city. Also, use of the app can sometimes be a bit finicky and it will... See more

Company replied


Company details

  1. Restaurant
  2. Food Products Supplier
  3. Online Food Ordering Service

Written by the company

Saving money on dining out is easy with Restaurant.com gift certificates. Find restaurants in your area and get $25 restaurant gift certificates for only $10! Start saving today.


Contact info

3.8

Great

TrustScore 4 out of 5

492 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Account disappeared and so with my money 😖

Yes I used it a lot (in fact I should still have a few hundred dollars worth of certificates in my account) until the online account stopped working. Don’t remember exactly when it stopped working but I was using it for a few years until maybe 2023-2024. Not sure of the dates. I could have given this a 0 star but gave it a 1 for the period I enjoyed using it before my account disappeared. I was shocked, frustrated and angry until I gave up on my money wasted.

December 20, 2024
Unprompted review
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Rated 1 out of 5 stars

Don't join restaurant.com I've had it…

Don't join restaurant.com I've had it since before COVID All the restaurants that they tell you you can choose from or out of business or don't participate They are terrible on customer service and I'm stuck w 100odollars of coupons

The nasty person in customer service was hostile rude unprofessional and hung up after a very lit te

November 5, 2025
Unprompted review
Rated 3 out of 5 stars

I generally have liked my experience, BUT!!!

I generally have liked my experience with Restaurant.com. I was upset when the certificates were changed without adequate notification and I tried using mine and getting them rejected and did not know why. So, I was not given the discount that I expected. I also have had restaurants that did not honor my certificates because they said they were no longer associated with Restaurant.com. There is a restaurant that has been still listed on your website that has not honored my certificate at least twice saying they are not honoring them. They are still on your website as the Jalapenos Mexican Food restaurant in Vallejo, California. Why are they still offering certificates? It has been over two years that this has been happening.

December 18, 2025
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Rated 5 out of 5 stars

The No Brainer Discounted Deal

Easy online discounted certificates for local restaurants. Print our or shown them on your phone. At the restaurant simply show the wait person the certificate and order as usual. I have used these certificates from Restaurant.com for years. Great food at a discount! its a no brainer to me.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

SUPER SIMPLE

We have used restaurant.com for a few years and It’s super simple to get great deals at some of your favorite places to dine. Whether it’s fine dining or casual there are many restaurants that participate. Purchasing and using the certificates is our most common use and it couldn’t be easier!

December 18, 2025
Unprompted review
Rated 3 out of 5 stars

Worth a look

This restaurant program has been around for many years and I've never had a problem with the coupon being accepted. Over the years the number of desirable restaurants in my area has diminished,

December 18, 2025
Unprompted review
Rated 3 out of 5 stars

The discounts they offer can really…

The discounts they offer can really allow a bit of extravagance to an evening. Your dollar goes farther with the coupon. The have a hard time keeping track of which restaurants are still in business or accepting the coupons. There is no way to report an out of business location or one that stopped accepting the coupons. However, Restaurant.com does make it easy to trade in certificates you couldn't use.

December 13, 2025
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Rated 5 out of 5 stars

Long-term and very satisfied member.

I have been a member of restaurant.com for years and it's been a great experience. The website is easy to use to purchase and redeem points that can be applied to certificates for substantial discounts at restaurants. You can specify your zip code and maximum distance from home to bring up a selection of partner restaurants in the area. We identified an excellent selection and have dined at many of them, many times on special occasions. The restaurants have always happily accepted the coupons which help build their business. Highly recommended.

November 19, 2025
Unprompted review
Rated 4 out of 5 stars

It’s a great program and we have used…

It’s a great program and we have used it for years when it was part of a package with AOL that included a certificate once a month. We rarely eat out unless we can use some kind of program. It would be nice if there were participating restaurants near us and especially the ones that only a require a $ for $ match to value of the certificate.

November 15, 2025
Unprompted review
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Rated 5 out of 5 stars

using Restaurant.com for years

I have been using Restaurant.com certificates for over 15 years and once you know how to use them you look forward to using them . They make eating at new restaurants so much better as I know I am getting a discount to try something new. along with the fact that I saved money I can leave a bigger tip if the service is better than I was expecting.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Restaurant.com helps me save

Restaurant.com helps me save and get more for my money when dining out. I can order so much more & taste new foods this way. I love that the restaurants I can choose from are the local authentic ones that I would prefer versus the everyday fast food chains. So far my experiences have been great & I always leave the restaurant feeling satisfied.

December 3, 2025
Unprompted review

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