Prime Choice Auto Parts Reviews 

240
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Rotors are crap. Don't bother with these ones. Buy some good ones from your local parts store. Have had them on the BMX X5 for less than 2 years and the rotors have multiple cracks in them. Poor quali... See more

Rated 1 out of 5 stars

I saw their products on ebay, decent prices. I called to inquire and was talked into ordering by phone. Major mistake! I ordered a kit that contained 2 rotors and brake pads and only received the roto... See more

Rated 1 out of 5 stars

I bought drilled and slotted rotors and ceramic pads. I only tried installing them a year and a half after buying them. Unfortunately, they don't fit even though they claim that they do. I called... See more

Rated 1 out of 5 stars

I bought on 2017.10.15 a pair of Complete Strut Assemblies for a Nissan Altima 2005. After 6 months the one on passenger side broken and I have to replace it. My mechanic told me that he never seen... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

With over 30 years Wholesale Auto Parts experience, direct from the manufacturer pricing, state of the art warehousing, and one million parts in stock Prime Choice Auto Parts is your best choice for High Quality – High Value Auto Parts in Canada, including; Brake Parts (Semi Metallic and Ceramic Brake Pads, Rotors, Shoes, Drums), Hub Bearings, Complete Strut Assembly, Wheel Bearings, Starters, Alternators, Chassis Parts (Tie Rods, Ball Joints), Oxygen Sensors, Fuel Pumps, Water Pumps, Axle Shafts, Radiators, Wiper Blades and Catalytic Convertors. Unlike many online Auto Parts websites we are not an Auto Parts Store – we are a Canadian Wholesale Auto Parts distributor. All Prime Choice Auto Parts are inspected before they leave our 100,000+ sq ft Auto Parts Warehouse to ensure you receive the highest possible quality Auto Parts for the right vehicle at the best price. Our team of parts experts work to get every order picked, packed and delivered when you need it, where you need it, at the best possible price. Our Auto Parts are well priced because we eliminate the Middleman! Prime Choice Auto Parts is a fully owner operated Auto Parts Wholesale Warehouse that sells directly to the consumer.


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1.1

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TrustScore 1 out of 5

240 reviews

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1.1

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(240)

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Rated 5 out of 5 stars

Very Excellent Customer Service

I had placed an order for an oxygen sensor, which was handled via Canada Post. I still get door to door mail delivery service where I am and I didn't get my first order for whatever reason (lost in truck, stolen out of my mail box, etc.) I called into Customer Service, explained the whole problem, and the fact I had phoned Canada Post to see if I could get a hint as to where my parcel was. They sent out a replacement order which I received the next day. I still have no idea what happened to the first order though, Regardless I am very pleased with Prime Choice Auto Parts and will continue to shop them.

May 6, 2014
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Rated 5 out of 5 stars

Amazing experience!

I ordered many parts off this website, and paid only a third of the price all the local parts stores wanted, plus free shipping right to my door. fast delivery, i ordered on a saturday, it was here on tuesday, everything was exactly what i wanted, no mix ups and no hassle! Will definitely shop here again, and will recomend to everyone i know looking for parts! Thanks!

May 6, 2014
Unprompted review
Rated 5 out of 5 stars

Look no further

All I can say is that this company is for real . I have bought many items from Prime choice and still I am amazed how fast the parts arrive at my front door . I had purchased the extended warranty thinking this was going to be a hassle if I needed to use it , I was wrong . After two years I had to replace a hub bearing , and to myself I said here we go I going to get screwed . I was so so wrong the girls were so friendly and helpful , and I got fully refunded in no time flat .No mess no fuss and no hassle . I have recommended Prime Choice Auto to all my friends ,you are not going to find a better deal so don't your time or money trying .

May 6, 2014
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Rated 5 out of 5 stars

Happy customer... Great products, outstanding prices.

Ordered multiple products: complete struts for an 02 camry, mirrors for a 06 chevy work van. Prices are unbeatable, no issues with fitment, great customer service, delivery was quick. Obviously I can't vouch for all their products, but the struts and mirrors I ordered were perfect. Would definitely recommend. Thanks PrimeChoice!

May 4, 2014
Unprompted review
Rated 5 out of 5 stars

Fixing your own vehicle is now clearly worth it.

If you fix your own vehicle, you probably can't afford new, or have better ways to spend your money; so of course you want to spend as little as possible for parts. I would like to support local, but they consistently cost over twice as much as Prime Choice. I usually get my order in about a week. So if Prime Choice has it, that's where I get it.

May 4, 2014
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Rated 2 out of 5 stars

Disappointing Experience

The website is well laid out and user friendly. I had no issues placing the order. The trouble came after I received confirmation that my order had been placed and sent to shipping. After 10 days I had still not received the parcel so I contacted customer service. I was informed that the part must have been lost somewhere in transit and that another part would be sent in its place. Several days later I was notified that the part was no longer in stock and would not be available for another 4 - 6 weeks, and my money was refunded. No one was ever rude or discourteous, but I was dissappointed in the end result of no receiving the part I ordered.

May 3, 2014
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Rated 5 out of 5 stars

Perfect parts, perfect delivery (FREE), perfect fit for my vehicle--I now have my new auto parts supplier

The delivery was free. The parts fit perfectly. The young lady on the phone was polite and genuinely tried to help.

If you live in Canada, best to buy over the phone, as eBay has a glitch and will charge you an exchange charge fee of 20% extra.

The company though is great, and saves even DIY's hundreds of dollars by being half the price of retailers. Plus offers cheaper discounts if you bundle. So buy brakes and rotors and save a few dollars on top of the steep retail discounts.

May 3, 2014
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Rated 5 out of 5 stars

Super Fast Delivery and Great Services

Hello,
My name is Thanh Nguyen , Mississauga -ON...I love to shop Auto Parts for my cars on this website because of free delivery and super fast delivery. Onething very important for people shopping onlne is this company always take good care whatever they sold. Any problems you can call back the Customer Services can help you. I don't like shopping online but I can say I am very confident when I click to order on this website
Thanks You,

May 3, 2014
Unprompted review

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