Excellent customer service from Tauqeer, who helped me find the perfect property. The entire process was smooth, clear, well explained, and completely stress free from start to finish.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
He was very helpful and professional. He showed me the property clearly and answered all my questions. Great service. Highly recommended.
Company replied
In short... Flat in Walthamstow, even though advertised wasn't available for veiwing for over a month of constant inquiring. All sorts of excuses why I was unable to veiw, from landlord unavailable... See more
Company replied
I would like to thank the agency for its professional approach to its work. Special thanks to Yevhen — a very responsible, attentive and pleasant specialist to communicate with. He helped me quickly f... See more
Company replied
Company details
About Portico Property - Walthamstow
Written by the company
We’re Portico, an award-winning estate and letting agent with over 19 branches across London and Essex.
GET AN INSTANT VALUATION
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long-lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Portico customers can get everything they need under one roof.
Written by the company
Property experts
We're approachable. We're insightful. We're in it for the long-term.
With a knowledge-driven approach, we deliver advice in a friendly and consultative way. We are committed and supportive, with high levels of communication thanks to our first-class internal training.
And most importantly, we’re focused on delivering an outcome that is in the long-term best interests of our clients.
Contact info
163/165 Hoe Street, E17 3AL, London, United Kingdom
- 020 8520 5255
Expert knowledge and guidance.
4.5
Excellent
78 reviews
Replied to 94% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tauqeer Altaf is very helpful and professional
He was very helpful and professional. He showed me the property clearly and answered all my questions. Great service. Highly recommended.
April 27, 2026
Unprompted review
Reply from Portico Property - Walthamstow
Dear Mustafijur
We greatly appreciate your 5-star review and the time you took to share your experience with Tauqeer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Excellent customer service from Tauqeer
Excellent customer service from Tauqeer, who helped me find the perfect property. The entire process was smooth, clear, well explained, and completely stress free from start to finish.
April 28, 2026
Unprompted review
Reply from Portico Property - Walthamstow
Dear Uthmaan
We greatly appreciate your 5-star review and the time you took to share your experience with Tauqeer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Very helpful work from Ellie Neil
November 17, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Steve Trunley We greatly appreciate your 5-star review and the time you took to share your experience with Ellie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thank you Evgeny
I would like to thank the agency for its professional approach to its work. Special thanks to Yevhen — a very responsible, attentive and pleasant specialist to communicate with. He helped me quickly find an apartment, took into account all my wishes, was always in touch and supported the process at all stages. It was really calm and comfortable to work with him. I recommend!
June 28, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Mykhailo We greatly appreciate your 5-star review and the time you took to share your experience with Yevhen. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I sold a house through Portico at the Walthamstow branch. …
I sold a house through Portico at the end of July 2025. My house sale had "twists and turns" - as some house sales do. I worked closely with Ed Lugg, Regional Sales Director to plan and stratagise as to how bets present each step with our potential Buyers - and we got there. Thank you Ed and Portico.
July 28, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Harveen Gill
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
The team were very helpful to help me…
The team were very helpful to help me find the right play to stay.
August 30, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Cassly Jane, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Reply from Portico Property - Walthamstow
Dear Karim
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Highly recommend Portico Walthamstow
I had a very good experience with the Portico Walthamstow agency. I highly recommend contacting this agency. I would like to specifically mention Evgeniy. He is a professional in his field. Evgeniy helped us find our accommodation, he always answered all our questions quickly and professionally. It is very valuable that there are such people.
May 18, 2025
Reply from Portico Property - Walthamstow
Dear Oksana
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Evgeniy a 5 star rating!
Many thanks
Customer Care Team
Responsive agents and a smooth process…
Responsive agents and a smooth process in my rental property.
April 30, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
No Replies to several emails sent…
No Replies to several emails sent regarding my rent query. poor communication.
April 18, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Good Afternoon
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
Portico walthamstow is the place to go
Portico walthamstow is the place to go! I would highly recommend portico. As they are very helpful throughout the process. They found me a property in no time. Thank you Tauqeer and lettings team
April 11, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Daniel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Tauqeer and the team a 5 star rating!
Many thanks
Customer Care Team
Property Manager Megan Buchel great service
Despite the reason for the call being negative, the property manager Megan was very empathetic, polite and informative and answered and resolved my issues swiftly.
April 11, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Nick
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Megan a 5 star rating!
Many thanks
Customer Care Team
Good experience
We had a good experience renting with Portico. Sean Hewitt was always replying quickly to all our questions and emails. Very professional, friendly and helpful.
March 18, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Andreea
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sean a 5 star rating!
Many thanks
Customer Care Team
Great experience with portico…
Great experience with portico Walthamstow. Tauqeer helped me find a property. And helped me through the whole process and made it very easy for me. I would highly recommend this estate agency
February 26, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Juliet
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Tauqeer a 5 star rating!
Many thanks
Customer Care Team
Had a very positive experience with…
Had a very positive experience with Tauqeer with helping to find me a property to rent. Very easily accessible and gets back to queries pretty quickly. Very professional approach. Though I didn’t find a property to rent he has kept in contact with me sending me new properties regularly that could be a possibility for me.
February 14, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Nas
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Tauqeer a 5 star rating!
Many thanks
Customer Care Team
Reply from Portico Property - Walthamstow
Dear Amber Cutayar
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Always excellent service from Sean and…
Always excellent service from Sean and team at the Walthamstow branch. Highly recommended.
February 4, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Excellent letting agent
Tauqeer, from the Walthamstow branch, was our letting agent and I couldn’t be more satisfied with the service he provided. Would rent with them again if everyone has the same standards
January 10, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Pedro
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Taqeer is very friendly and always…
Taqeer is very friendly and always eager to help, would recommend having him as an estate agent.
February 4, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Camila
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
5 star service
I recently used Sean and his team at Portico Walthamstow to rent my flat. The service I Received was excellent from start to finish and i am very happy with the tenants they found me
February 3, 2025
Unprompted review
Reply from Portico Property - Walthamstow
Dear Nicola
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.