My order was placed and sat for 2 weeks without an update or status change, so I had to message customer service. I received a prompt response that my package was now shipped and a tracking number.
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What if there was an online beauty supply that gave you every reason to be worthy of your business. A beauty supply that offers an array of the top rated beauty brands at the absolute best prices anywhere, Amazon and Ebay being no competition. A beauty supply that is the very first online Wholesale Supply "Open to the Public". A website that offers only 100% authentic, quality ensured products. An online business that chooses to make less profit per individual so that everyone can enjoy their favorite beauty products in any economy. A business model based on volume opposed to high profits. What if your products were delivered surprisingly fast and they even offered a Rewards Program for all their loyal clients. A company that has nothing to hide. To prove their reputation to be top notch they share their daily reviews on TrustPilot.com. Lose no more sleep my friends, welcome to Pandora Beauty!
Contact info
1 Hewitt Square, suite #318, 11731, East Northport, United States
- 1.855.332.3288
- support@pandorabeauty.com
- www.pandorabeauty.com
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Prices were great and the merchandise…
Prices were great and the merchandise was shipped out immediately. Great service!
May use AI-assist with repliesRead more
Do not purchase from this company/…
Do not purchase from this company/ site. I placed my order February 17 and as of March 2nd two emails later still no product or response to the status. I have no choice but to dispute the charge with my bank.

Reply from Pandora Beauty
Never received order
Never received order, placed nearly a month ago. Contacted customer support several times via email and no response from them. Tried contact through the phone number and it goes directly to voice mailbox...no one to talk to. Credit card was charged immediately upon placing order!
Have ordered in the past without any problem. Terrible disappointment and terrible customer service.

Reply from Pandora Beauty
I ordered a keratin smoothing shampoo…
I ordered a keratin smoothing shampoo that was listed on the website. A week later they emailed to let me know that it was no longer available. They did issue a refund, but I was really needing the shampoo.

Reply from Pandora Beauty
Big Sexy Hair Leave in conditioner
Fast shipping, great packaging would purchase from again.
I was ordered two items last Feb20 then…
I was ordered two items last Feb20 then no hear one month. I called you but your company said that leave message three times . I finally get email that wait to hear it from you in two weeks. The product did not arrive e in Your company said that hope to arrive on my house on Monday. The service processed very slow.

Reply from Pandora Beauty
Great product and best price!
I purchase Style Edit from Pandora because they have the best price! This product is wonderful!
Great products and great product…
Great products and great product selection. Excellent prices and fast shipping.
My order was shipped immediately
My order was shipped immediately
And
Arrived in just a few days
Sam is amazing
ALWAYS
Received in a timely fashion and you…
Received in a timely fashion and you always tape the lid to prevent from leaking without having to be asked! Value for my money is amazing! Make it very easy to receive high quality products!
Soft, shiny hair
I’ve been using formula 18 for a few years, and love how my hair looks and feels. No going back!
The order was fine
The order was fine. I only made one to use up my points. They chose to no longer carry my shampoo and conditioner, never giving me a clear reason. Since that's the case, I have no use for their website anymore.

Reply from Pandora Beauty
It was taking too long to receive my…
It was taking too long to receive my package, and when I tried to call, I could get no one on the phone and no one to return my calls. Once I went in and threatened to contact the BB Bureau, someone called me immediately.
I do not have time to waste on chasing down a package, especially without response, once I have ordered. There was one item that was not in stock, but that was never communicated to me until someone finally called. I had to ask why the package had not been delivered. NO, I will not order from Pandora Beauty again.
I placed the order on 2/10 and have just received it today. 2/25. The item that was not in stock was credited to my account.

Reply from Pandora Beauty
good prices....fast delivery...and…
good prices....fast delivery...and there's usually a discount!
Great Product
You have all the newest products available at discounted prices and always delivered quickly
Over 2 weeks after ordering I have yet…
Over 2 weeks after ordering I have yet to receive the shampoo I ordered!

Reply from Pandora Beauty
It’s February 2026 and they still…
It’s February 2026 and they still haven’t refunded me for the cracked leave in conditioners they sent me. Don’t shop here!
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