Simple no frills fintech service with a virtual card and investment account option. Only giving it 3 stars as I was not given the option of having a GBP investment account as far as I can see on the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Replied to 30% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
54€ Transfer Turned Into a Full-Day Investigation
The exchange rates on nsave are honestly excellent, and the EUR fees are among the best I’ve seen — €0 for receiving transfers and around €0.85 for sending. Also unfortunate that business transfers are not supported yet.
But my recent experience completely ruined it for me.
On May 4th, I received $63.26 from my Binance account, converted into €54.27, and decided to send it to my cousin just to test the new EUR transfer feature, transfer speed, and fees.
What followed was honestly ridiculous.
I spent almost the entire day talking to support, proving the source of the $63, explaining why I was sending the money, and even proving my relationship with the recipient.
Seriously… €54, not €54,000.
I understand compliance checks and security procedures, but treating a tiny personal transfer like some major suspicious transaction felt completely excessive and frustrating.
Their assistance service was pretty…
Their assistance service was pretty fast and nice !
I Am very happy to nsave team services…
I Am very happy to nsave team services my all issues resolved
I have no words I am very excited 😌
Perfect customer service… thank you…!
very bad service they are patented…
very bad service they are patented scammers , dont falll on this app or you regret later.

Reply from Nsave
My experience with nsave has been very…
My experience with nsave has been very bad.
My account has been under review for more than 34 days, even though I submitted all the requested documents and fully cooperated.
An amount of 10,000 USD has been held for over a month with no response or final decision.
I sent several follow-up messages, but received no reply. Customer support is very poor and there is no communication.
This delay is unacceptable, especially for such a large amount. I want an immediate resolution or the return of my funds as soon as possible.
Update:
The issue has finally been resolved after a long time, unfortunately. I truly wished it had been solved much sooner, but the problem was resolved and the funds were returned, although the transaction was not completed successfully.
Nevertheless, thank you for returning the funds and resolving the issue.

Reply from Nsave
I used to use payoneer for 5 years and…
I used to use payoneer for 5 years and I can tell that nave is the current best option in the market on all levels (customer service, fees, safety, trust, efficiency, currency transfer rate).
nsave has filled the market gab and covered the need in the best way possible.
I am very disappointed, Scammers
I am very disappointed. I am facing 3 issues, none of them have been resolved, Worst bank I have ever used
1) I tried to send money to my local bank account in Pakistan, but it has been a month and I have not received it. When I contacted them, there has been no response for the last two days.
2) My friend sent money to my account as well, but that has also not been received.
3) I ordered a card, and it is currently showing as "processing," but when I contacted them, they said the card is not available and that their team is working on it.
To me, this company seems like a scam so far.

Reply from Nsave
Nsave good payment release and support…
Nsave good payment release and support tream is all time active
I deposited like 1 month ago and my…
I deposited like 1 month ago and my fund is still missing and when i reach to their support they says my deposit amount is not meet their minimum threshold i said then reverse the fund they make a ticked and it's more than month and still not solution.

Reply from Nsave
One of the best wallets for…
One of the best wallets for international payments.
Big shoutout to the nsave team
Big shoutout to the nsave team! Their response time is insane—you get an answer literally seconds after asking. I also love how smooth the money transfer process is.
I had a situation where a transfer was pending for a bit, but the support team didn't just wait around; they actively communicated with the intermediary bank to make sure my money reached me safely. The issue was fixed in days. Truly a service that values its customers!
They are totally scammed me
They are totally scammed me, My client sent 2K + 3K USD for a website contract and i'm was about provide them details by taking from client side, but later 4/5 hours they reject my payment and also closed my USD Account.
and made my client relation absolutely worst, never use this happen and potential scam risk.

Reply from Nsave
Severe Lack of Stability, Support, and Trust in Service
Last year, as an early user, I was genuinely excited about Nsave. It felt like a promising new fintech service that could bring real value. Initially, the ACH and card functionality worked reasonably well, and I had high expectations for what was coming next.
However, over time the experience has significantly declined. There is frequent switching of partners, sometimes every couple of days, which creates a clear lack of stability and consistency. On top of that, new accounts often have features disabled without any proper explanation or communication.
The support system is another major concern. Responses feel unstructured and unhelpful, and in many cases it seems like even the support team is unsure how to resolve issues. Instead of solutions, users are mostly just asked for repeated information.
The app itself is also very unstable for a fintech product. Basic reliability issues make day-to-day usage frustrating and unpredictable.
Another disappointing aspect is how feedback is handled. Even constructive criticism does not seem to be welcomed, and posts or comments are often not approved, despite active community participation and support from users like myself.
Most importantly, my ACH transfer has been stuck for the past 4–5 days. The only responses I’ve received are requests for information, with no real progress or resolution. This has been extremely frustrating and time-consuming.
As a result, I have withdrawn all my funds and do not plan to return anytime soon. Unfortunately, my trust in the service is completely gone.
A brilliant solution for financial peace of mind!
nsave has been an absolute game-changer for me. Finding a secure and reliable way to protect my savings was a priority, and nsave provided exactly the solution I needed. the application process was incredibly smooth, and the app itself is highly intuitive and easy to navigate. Knowing my funds are safe gives me tremendous peace of mind!
Money vanished. Support vanished. Don't fall for the "refunded" lie.
I've been dealing with this mess for almost two months now and I'm genuinely at my wit's end. Writing this so hopefully someone else doesn't make the same mistake I did.
Everything was fine for a while. I was transferring money from my own checking account into Nsave, trying to build up a proper emergency fund. No problems, app worked, transfers went through. Then one day I opened the app and the money had vanished. Just completely gone from the screen. Account marked inactive. No email warning. No request for verification. Nothing. Just locked out of my own savings without a word.
I emailed support and got the same line everyone else seems to get. "Your account is under routine review. Please allow up to 30 days."
Okay. Fine. I waited the full 30 days. Crickets. I waited another two weeks and sent multiple follow-ups, each one ignored. Finally, after about six weeks of chasing them, I got one last email from support. They claimed they had "refunded all funds back to the original accounts."
Lie.
Here's why I know it's a lie. I funded this account with my own money from my own bank account. Transfers I initiated myself. If they actually sent the money back to the "original source," it would be sitting in my checking account right now. It's not. My bank sees nothing. No incoming transfer. No pending credit. No rejected deposit. The money vanished and it stayed vanished.
So now I'm stuck in limbo. They've washed their hands of it with a fake refund notice and stopped replying entirely. Meanwhile my savings are just floating somewhere or sitting in their account earning them interest while I get nothing.
If you're thinking about using Nsave for anything more than pocket change, don't. The second your balance looks like real money, they'll freeze you out, ignore you, and then lie about sending it back. Save yourself the stress and use a real bank.

Reply from Nsave
Flawless experience for Bangladeshi Freelancers!
I am extremely satisfied with nsave's service. I successfully linked my nsave USD account (via ClearBank) with my PayPal account. The transfer from PayPal to nsave was smooth and arrived within 24 hours.
The best part is withdrawing funds to bKash in Bangladesh. Not only was the transfer fast, but I also received the 2.5% government incentive on the remittance, which is a huge plus. The transparency in fees and the competitive exchange rate make it a game-changer for international payments. Highly recommended for anyone looking for a reliable way to manage USD/EUR and send money home!
Time-wasting
Time-wasting. Requested for business application and no answer yet. 15 Days + Gone. Are you on holiday?

Reply from Nsave
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







