Network Hardwares Reviews 1,553

I had almost 12 hours to receive a response. Once I received it was fast. Andy is proactive and will give some other options

I requested something that trhe company didnt have. Saiud they'd send a link over to an alternative company instead.

Mr. Andy replies promptly for queries that's very helpful in this very urgent requirements

Andy has been very helpful with sourcing server parts for me. I recommend network hardware they are great at finding more obscure parts

checking for a mini hifi music system direct power no batteries, should have aux, tape slot, cd etc... Andy gave couple of options which I had seen already but its not enuf.

I was looking to order a specific amount that I couldn't find elsewhere to fit my needs Customer service was quickly able to determine exactly what I needed and even show me specific diagrams on ho... See more

The item I ordered went out of stock, but Andy was extremely helpful in quickly finding the product for me to order directly. That was such a big help and really appreciated!

She treated me like a valued customer. I have been informed that no stock but found it for me from another supplier.

Andy was able to locate the item I wanted at an Australian store which I wasn’t able to do. He was prompt in his response and went out of his way to give me the link to purchase the item

Andy was very helpful, the product wasn't available this time, but he did his best to try and find a solution for me.

If I could give 0 stars, I would. Ordered an InfoCase ProBook x360 435 G10 Rugged Snap-On Case, MIL-STD-810H Drop Tested, Lightweight Protective Shell, Anti-slip Corners, Scratch Resistant, Air... See more

Ok, I'd like to edit my review from a 1-star to a five-star as they are in the process of resolving the issue. Thanks a million Bella

Andy is Amazing! Our conversation was direct to the point and very informative which I really love. So smooth!!!

I found out the product is out of stock and ETA is 4 weeks. Since its urgent item, Andy managed to source it from another supplier for me.

Absolute scam of a company. Robbed me of just under £400, the products never arrived, their customer helpline does not exist when you call. When messaged via website eventually one person called Bell... See more

★☆☆☆☆ Express shipping? More like express disappointment. I placed an order on 17 September 2025 and paid for express shipping, thinking I’d receive the product within a week. How naïve of me. Week... See more

Customer service was incredibly helpful and professional. They guided me through every step with patience. Thanks again

Asked about product compatibility and they replied fast with all the technical details. Really pro service.

Ordered a docking station 4 weeks ago that was 'in stock' and ready to ship. Had several msgs about warehouse problems and tracking numbers being sent and delivery 'next' week', NOTHING. From checkin... See more

It was very useful conversation with Mr. Andy who gave me some options how to solve the problem.

Andy was very professional and friendly. He answered all my questions clearly in the live chat and helped me reach the best solution.

Andy was quick to respond & gave me exactly what was needed. Understood the requirements very well

They helped me find alternatives when original choice was not available. Very resourceful and caring.

I reached out with a few questions and the customer service was amazing. I will be definitely ordering soon!!

This company will scam you out of your money and ghost you. Since I can't give "zero" star rating, I had to give 1. I placed my order 5th Sept 2025 and after a week still had no update of shipping inf... See more

Haven't bought it yet but I am seriously impressed by the reviews and support so far..

This review for outside orders not USA, this company have a really slow response and even no response at all unless you poke them. In my case, first my ordered got delayed saying there is an issue... See more

Quick, clear and friendly answers Will not make the purchase because warranty is only available for USA

The support team answered all my questions instantly. That kind of service deserves 5 stars.

The team was super helpful and patient especially Andy.. Can’t wait to place my order.

Super friendly support with lightning fast responses. Thank you Network team

Even before buying, I already feel like a valued customer. Overall is nice

Andy answered all my technical questions clearly and with patience. Very impressed.

Excellent communication and fast support. They made everything so smooth and stress free.

Even though the product was not immediately available, they found options from other suppliers for me.

Andy was brilliant, I was some sort of lost and Andy pointed me into the right direction. Thank you again

Sept 25th: Contacted them regarding a delivery that was overdue, but was told they had an issue with their warehouse & my order would be dispatched within a further 14 business days. Sep... See more

Andy went above and beyond to assist me. Well done team, appreciated.

Absolutely stellar service!! The team responded instantly and guided me through every step. Highly recommended.

Andy was friendly, helpful, and directed me to the resources we needed quickly.

The agent was very knowledgeable, I was able to get answers to all of my questions.

Friendly staff who made sure I got exactly what I needed.Appreciated guys

I will not make the purchase but customer support was so friendly

Andy has been helpful throughout the process... I would recommend 👌

Ordered and paid for Monoprice Select Series 14AWG Speaker Wire on 9July 2025. I have never seen it !! And, despite many emails to Network Hardwares Customer Services I have had no response what... See more

Hi the person who assist me Andy knows how to talk to people welldone.

Andy provided such a quick and efficient response locating the required electrical appliances. Thank you 🙏

Andy treated me like a valued customer from day one. Always responsive and professional.

Very responsive and helpful. I felt well supported throughout the whole process.

Helpful, responsive and polite They really helped me alot

Liked the service from start to finish. She was so responsive.

Ordered imaging unit, delivery delayed, to be shipped within 14 business days, so cancelled the order, proving very difficult to get a refund, quick to take money but not so quick to refund, now nearl... See more

This company is a total SCAM! Never order anything from them! They get your payment and afterwards just ignore your messages and calls. They don’t have any support service in place, you literally send... See more