Myfacesocks Reviews 402

Have used this company several times.
Normally very good. This time however there shipping has let them down. Shipping times listed on Web sites are crap. Will not arrive in that time for event. Even with express shipping. Items will arrive after the event. Absolute waste of time and money.
I would strongly recommend going with a different company.

I have had the best experience with Myfacesocks. Communication is excellent, customer service is excellent, parcel delivery is excellent. I had an issue with one of the shirts with sizing. I emailed the company and got a very quick response and a fast resolution. The shirt was remade and shipped to me with no cost. The team in customer service were wonderful to deal with. Thank you so much, love the products and would highly recommend !

Shirts look fantastic. Soft fabric, vibrant colours and the photo is clear. It will make my husbands big 0 birthday so special when he walks into the room! Thanks for the great customer service too 🙏

This company is great UNTIL you receive the order that doesn't look like the website photo. Women's shorts arrived knee length (not as pictured) and I'm now out of pocket to have them hemmed. Myface asked for the hemming receipt which I provided and now a week later (post hemming) are telling me they can't reimburse for the hemming without a photo of the original product. The hemming cost wasn't worth the amount of back and forth I've had to endure with this company. I do not recommend.

A slight mix up re delivery was rectified promptly and fairly. Genuinely thoughtful interaction. Friendly response and understanding. Will do business again. Will recommend to my friends.

Very misleading describing item as a 3d character and shows it as a character and it arrives as a flat keyring which is written on the very end
For $40 including shipping this is a con
I would not buy from this place ever again

Putting the design together using my phone was a little challenging and repetitive, however the result at the end was well worth it.
The card looks amazing and I can't wait to see my sons reaction when I give it to him for Christmas.
I will be recommending this to others.

Surprisingly good quality material and the photos we provided came out really clear too. Deducted a star as the red is actually maroon.

The fabric is really disappointing - it feels plastic-like and has lots of static. I thought because it was an Australian website that the product would come from Australia but coming from overseas it didn't make it in time for my husband's birthday party which is why I had them made.

What a great shirt! The print quality of the faces was outstanding and the shirt a perfect lightweight for the Aussie climate! My husband is thrilled and is looking forward to wearing it to his work Christmas Party

Great communication/customer service, I wanted to make some changes last minute and they reached out straight away and got straight onto it for me! Havnt recieved my package yet but it's on its way :)

I ordered 19 sarongs in various sizes with a personalised face image on them, the delivery was super fast, and I mean super fast as in 6 days and 2 of them being a weekend. The sarongs are amazing, definitely on the smaller size so size up maybe 1-2 sizes but they will be fine for us girls..

Elsie was extremely helpful and very quick to respond to my request for an amendment to my order she was kind and helped explain the order and processing time. Will definitely order from here again as I have had nothing but a great experience. Thank you!

Cannot fault my experience. I purchased a personalised Pokémon card and it exceeds my expectations. Thank you.

My order didn’t take very long to arrive.
It was exactly what I ordered and it was packed very nicely, will definitely order from here again 😊

Socks balled and lost colour after 1 wash. Company also not Australian as they state.

I ordered personalised socks for my husband's first Father's Day. While they arrived quickly, one of the socks had someone else’s face on it, which was very disappointing.
The quality was also poor, the socks weren’t made of cotton, and the printed design stretched out and showed the white fabric underneath. Because of the mix-up and the low quality, I requested a refund instead of a replacement.
At first, they only offered a partial refund, claiming the product was expensive to make, despite the error being entirely theirs. After several more emails, and only after I referenced my rights under Australian consumer law and questioned where the missing sock was (which featured my daughter’s face), they finally agreed to a full refund.
Overall, the experience was a waste of time, with poor customer service and a low-quality product.

Good product, very good service including prompt response to email enquiries.

Great products and great customer service!

Ordered 2 pairs, one of them was my dog’s face, she’s black. This one turned out awful- basically just a black smudge. They need to work on printing darker faces. The other pair was good.