MYA Cosmetic Surgery  Reviews 

2,257
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly supportive, knowledgeable, and friendly, making them feel at ease throughout their journey. Many highlight the excellent service and seamless user experience, noting professional care and outstanding support from initial consultation to post-operative appointments. People often express high satisfaction with the overall process and the attentive approach of the team, leading to increased confidence and positive outcomes. However, some customers also noted issues with customer service and aftercare. A few people reported encountering rude or unhelpful staff, with some experiencing an appalling attitude or feeling pressured during interactions. There were also instances where customers felt aftercare was lacking, citing no post-operative check-ups or concerns being inadequately handled.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, care, and... See more

Service

Users describe positive interactions with service, highlighting exceptional care and professionalism from... See more

Customer service

People report positive experiences with customer service, highlighting the patience, kindness, and genuine... See more

User experience

Customers had positive experiences with user experience, describing the entire process as easy, smooth, and... See more

Product

Consumers find product results to be ambiguous, with many expressing satisfaction and praising the natural... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My whole experience with MYA has just been absolutely perfect. From the initial phone call right through to my post surgery appointments. Although everyone that works at this company is fab, I feel I... See more

Company replied

Rated 5 out of 5 stars

Dr Mileto is truly incredible he has completely transformed my life. I couldn’t be happier with my results they look so natural and even better than I imagined! The nurses, Zeim and Sibel, were also s... See more

Company replied

Rated 5 out of 5 stars

I’ve always had a great experience with all the staff at MYA whenever I visited the clinic, but I wanted to mention Ciara specifically. She’s such a friendly face and always goes out of her way to mak... See more

Company replied

Rated 5 out of 5 stars

Laura explained things easily and clearly for me. She was super nice and gave an honest opinion on implant size, recovery and generally offering amazing support through out all the consultation. Sh... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Plastic Surgeon
  3. Private Hospital

Written by the company

Our approach to cosmetic surgery is unique - we genuinely believe this is about how you feel, not just how you look. MYA go the extra mile to make you feel safe and special - and part of an extraordinary community.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,257)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly recommend Maya cosmetics…

I highly recommend Maya cosmetics surgery my surgery was very good my surgeon mr dr giannas was amazing and will tell you the best outcome four you and is thue to he word and the nurses and staff are lovely

May 15, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Thank you so much for your five star review. Love MYA x

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Rated 5 out of 5 stars

See my nurse Rachel today for my 6 week…

See my nurse Rachel today for my 6 week check, throughout she has been professional but friendly and made me feel at ease, answered any questions I’ve had and never once made me feel uncomfortable.

May 21, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Anna, thank you for your 5 star review. Love MYA x

Rated 1 out of 5 stars

I had breast augmentation in 2023 my…

I had breast augmentation in 2023 my surgeon was dr gary trainor I was not given what I asked for . I was naturally a 3rdd cup and was happy with size just not happy with my shape as my breasts had sagged . I was told at my consultation he would not put any bigger than 300cc implant in me because I am 5ft 2 and petite build . On the day of the surgery he decided too put a 425cc implant in and I look rediculas .after surgery went ba k 12 weeks post op too see him and he was nothing but rude too me grabbed my breast pinched it shouting at me that I already had big boobs before and that it was my choice too go this big whilst then proceeded too scribble out bits in my notes . I am now having corrective surgery with another company . This man should not be practicing his demeanor is terrible . Awful experience. Would advise steer clear

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Everyone at Mya are amazing

Everyone at Mya are amazing! From the surgeon to the nurses and the team at Mya are all so lovely. Dr Giannas is the most amazing surgeon! I love the outcome of my surgery. He is such a lovely man as well. All the team at Mya Peaches, Ciara are amazing! First class service! And Sibel the nurse is the sweetest lady. I’m so happy with everything

May 16, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Lisa, what a lovely review thank you for taking the time to share. Love MYA x

Rated 5 out of 5 stars

8 days post Breast Augmentation

I am 8 days post Breast Augmentation. This procedure has been something I have wanted for many years. I did so much research into the best place with the best care and the best team, MYA did not disappoint. From start to finish my experience has been absolutely flawless. The girls at the Birmingham clinic are so friendly and welcoming. Nothing is too much trouble. Rachel my nurse is so welcoming, gave so much care and great advice.
I had my operation at Harley Health Village. Once again the staff were fantastic and extremely supportive and reassuring. Finally my surgeon Mr Samouris, the cosmetic surgery god! He has done such an incredible job. At 1 week post op my results are beyond what I thought could be possible. Mr Samouris, is very straight talking, professional and to the point, I loved that! He understood exactly what I wanted and explained everything in precise detail, even asking multiple times if I had any questions or concerns. He immediately put me at ease. I cannot thank you enough.

May 15, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Natalie, happy healing Love MYA x

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Rated 5 out of 5 stars

I would like to give a high…

I would like to give a high recommendation for Keira one of the patient coordinators at MYA. Honestly she’s is so welcoming and down to earth. Has made my experience very welcoming and enjoyable following my surgery. Massive shout to the pre op/post operative nurses (Sibyl has been my post ops nurse, very friendly welcoming and knowledgeable. Thank you so much guys) also massive thank you to the wonderful nurses during my surgery (I’m sorry I can’t remember everyone’s names). I also love how easy it is to get in touch with any concerns or questions. Highly recommend. If you can ask for Keira and Sibyl ;)

April 1, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Megan, thank you for sharing your lovely feedback regarding the London team. Love MYA x

Rated 5 out of 5 stars

Breast augmentation and uplift

I spent along time researching who to go with for my breast augmentation and lift. From the moment I found Dr Samouris I knew that I liked his previous work and when I met him in person it confirmed I had made the right choice. All of the staff are brilliant, I had some delays with wound healing and the nurse looking after me Rachel ( Birmingham clinic ) checked in with me almost daily, having this aftercare really was the best thing and I am so happy with the results. Thankyou to all the Mya team, my surgeon and to Rachel who held my hand along the way!

April 4, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Katie, wow what a review thank you for sharing. Love MYA x

Rated 5 out of 5 stars

Friendly faces and friendly service

Friendly faces and friendly service, beautiful premises and very professional, Nurse Rachel put me at ease as usual and answered all my questions, and made sure that I knew I could contact her if I had any further queries or concerns.

May 14, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Hannah, thank you so much for this review and we will share with Nurse Rachel. Love MYA x

Rated 5 out of 5 stars

Amazing company - 10/10!

I had my surgery 9th May and my experience with MYA was amazing from start to finish. Mia, my patient coordinator, supported me throughout my whole journey. I felt as tho I was speaking with a friend. My surgeon, Mr Miletto was also amazing, I trusted him entirely with my surgery and the sizing etc. MYA were extremely responsive with phone calls and emails. Everyone is so friendly and caring. I was nervous for the day of the surgery, because no visitors were allowed in, but the nurses were so so lovely it couldn’t have gone better. I would recommend this company to anyone. I’m 5 days post opp and my recovery has been a breeze.

May 9, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Lucy, thank you so much for your wonderful review. Love MYA x

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Rated 1 out of 5 stars

Shambolic first appointment

Will not be going any further with MYA after such incompetent customer service from the offset. Sarah changed my initial appointment time without my knowledge to let another patient have my time, I then receive a phone call to ask why I wasn't there at the earlier time, then finally agreed that I would be seen at the original time (after a lot of explaining that I had arranged my whole afternoon around attending) but was told the consultant will 'squeeze me in so there may be a wait'. A wait to be seen, then the consultant spoke AT me for 10 minutes with very little two-way discussion. The patient coordinator was running late with patients still waiting to be seen before me so would have been at least another hour delay. Such a poor experience that I will definitely not be spending thousands on a procedure where I feel not at all valued as a patient.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Mya

Fantastic experience with Mya.
Had surgery 1st May with Dr Samouris, he is absolutely excellent!! Trusted him and his recommendations around size and what was needed.
Surgery was at first trust where the care was second to none. Christina, Lynne and Emma were amazing putting my mind at ease and making me feel relaxed and most of all safe!
The anaesthetist came for a chat pre op to answer any questions I had too which made the experience even better.
I’m so pleased with my results already and people say you hate them at first, I don’t I love my new boobs.
I can’t praise the whole team enough. Thank you!!!!!

May 1, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Charlotte, thank you so much for your review we will be sure to share this with the hospital team and your surgeon. love MYA x

Rated 5 out of 5 stars

Reduction, uplift and implants with Dr George Samouris

I’m currently 8 days post op reduction/uplift + implants with Dr George Samouris and my experience has been fantastic so far. I’m already over the moon with my results and they aren’t even settled yet so very excited to see how they progress over the next few months. George is a man of very few words but really knows his stuff. Consultation day was a very quick chat but day of the surgery George was chatty and fun, making me feel comfortable before heading down to theatre.

My PC Ashleigh was fantastic from start to finish, getting me in as quickly as I requested and always answering all my questions. There was quite a long wait on surgeon consultation day but nothing major. The Manchester clinic is beautiful and First Trust hospital in Preston is surrounded by gorgeous land, very clean and nice and quiet.

All of the staff on surgery day were fantastic. Big thank you to Sara the anaesthetic nurse who had some good laughs with me putting me at ease before my surgery.

Highly recommend Dr George Samouris and MYA. Thank you for changing my life xxx

May 1, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Enya-Jade, thank you so much for your amazing review. Love MYA x

Rated 5 out of 5 stars

Amazing caring team!

Cannot thank Rachel at the Birmingham clinic enough! She has been so friendly, helpful and caring with each appointment and telephone call and made me feel so at ease during the post-op phase.

Also a huge thanks to the entire MYA team, everyone has been so so lovely!

May 7, 2025
Unprompted review
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Rated 5 out of 5 stars

2 week post op with Rachel x

I had my 2 week post op today with Rachel and she's the most amazing nurse! Always so lovely and friendly, and makes you feel at ease. Really gentle and takes her time ❤️ thank you for making it possible for me to finally shower tomorrow! 😂 xxx

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Dr Giannas was absolutely amazing

Dr Giannas was absolutely amazing. I was a bit nervous from the get go but ever since the first conversation with him he put me first and really reassured me. He’s very kind and explained everything and there was no silly questions from myself that he couldn’t answer. However the only thing that dampened my experience is every time I had a nurse appointment i either got called to rebook because they cancelled my appointment or moved it to later in the day so that was frustrating as it’s hard to work that around child care and work but I can’t fault Dr Giannas.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Joanna was excellent

Joanna was excellent, great experience with mya. Everyone very friendly and lovely xx

April 23, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Emily, thank you so much Joanna will love to see this. Love MYA x

Rated 5 out of 5 stars

Staff were really

Staff were really
Helpful and nice, Dr frati was amazing, very happy with my results x

April 20, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Fab review thank you for sharing Lydia. Love MYA x

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Rated 5 out of 5 stars

My experience with Mya was fantastic!

My experience with Mya was fantastic, the Mya team (Laura, Ciara, Peaches and Sibel) all were so lovely warm and welcoming I honestly could not ask for more from them! They all made me feel so at ease, were honest and helpful whenever I had questions and made me feel so comfortable! I had Mr Samouris as my surgeon and honestly he is amazing! I trusted him and I’m so glad I did he really gave me everything I have asked for and more I can’t wait to see my final results! Would highly recommend Mya to anyone and definitely Mr Samouris! Thank you so much xxx

April 11, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Lucy, thank you so much for your review and the special mentions. If you would like to share your patient story find out more by emailing myaspace@mya.co.uk Love MYA x

Rated 5 out of 5 stars

I visited Mya cosmetics last year in…

I visited Mya cosmetics last year in July for my first appointment at Birmingham hub and from the start the team there have been nothing but fantastic I cant thank them enough especially Amanda , Laura , Rachel and the other girls who work there . I had my procedure at the first trust hospital in Preston on the 13th march and the whole experenice there was brilliant the lady Elaine who looked after me was amazing and friendly . I am now 5 weeks post op and I am so happy with the results and I feel confident in myself . I would defiantly recommend MYA compared to anyone else and the surgeon I had was dr tsekouras who done a brilliant job .

July 18, 2024
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Sian, thank you so much for your review and the special mentions. If you would like to share your patient story find out more by emailing myaspace@mya.co.uk Love MYA x

Rated 5 out of 5 stars

Fantastic mya

I have waited to leave a review on mya but I can honestly say I have had the best care start to finish. From when I first booked I had a great service the staff are friendly helpful and caring I asked a lot of questions and everyone was answered. The day of my surgery was super fast I went in at 7:30am and my surgery started around 9am I was out and home by 2pm after care I couldn’t fault one big thanks to my great surgeon Mr Samouris I now have lovely breast I’m very proud of so thank you and to all the staff that has helped along the way thank you

Also my recovery has been good I’m healing fine and looks more and more natural every day

February 21, 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Stacey, thank you so much for your review and the special mentions. If you would like to share your patient story find out more by emailing myaspace@mya.co.uk Love MYA x

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