Microsoft Reviews 3,608

A complete and utter sh*tshow – Don’t waste a single cent!
​"I’ve spent over an hour staring at a screen trying to launch a game I actually PAID for, all because of Microsoft’s bloated, broken, and completely useless ecosystem. This is a total disgrace.
​Their login loops, mandatory apps, and constant errors are a joke. You don't buy a game here; you buy a headache and a technical support simulator. Their system is pure garbage and it’s clearly designed by people who have never played a video game in their lives.
​DO NOT BUY ANYTHING FROM MICROSOFT. You’ll spend more time fighting their broken launcher than actually playing. Save your money, save your sanity, and go to Steam or literally anywhere else. This is pathetic, unprofessional, and a complete waste of human time. Absolute 0/10.

Windows 11 is TRASH. Avoid at all costs. Small business owner here. Been using MS Windows since mid 90's. This new system, Windows 11, is now costing us time and money. Too much AI BS and too much unnecessary crap running in the background. Our whole office is soon ditching all MS Windows products and computers. Off to Apple, Google or Linux world. Good ridance!

I Couldnt Hate A Product Or Business As Much As I Hate Microsoft. Decades Ago When It Was MsnTheir Products Like Hotmail Was Great. Not Now. Now I Can't Even Login Without Having To Get A Stupid Code Sent To A Backup Email.. When My Husband Got A New Phone, Just Because He Hadnt Used His Email.On That Phone They Took Away His Email. To Date (1 Year Later) We Still CANNOT Get His Email Back. They Refuse To Help. We Made A New Email For Him, Now He Cant Even Use Bing Anymore Because They Said The Account Was "Suspicious". This Is Why I Prefer Gmail, Gmx Or Proton.

I used to trust Microsoft and it's products. Now they are increasingly turning to bloatware, built in advertising and providing incredibly lacklustre customer service. As a long time user, I'm severely disappointed.

I'm so sick and tired the tens of times they block out important emails. I never receive them at all. And of course, looked in the spam folder, spam filter, trash bin, scripts, etc. Emails never reaches me at all because these morons block so many real emails that I can't receive so I must change my email to gmail for so many websites and contacts in order to receive them!

Microsoft consists of bunch of thieves and operated by total idiots and scammers.

It is a nightmare trying to speak to an agent. The AI cannot help me. Microsoft have closed down my email account of 25yrs and I cannot resume because they have an old email of 30yrs ago and an old phone number of 15!yrs ago.!!!!!!!!! PLEASE PLEASE give me a phone number of a human being. I’m so frustrated and now angry. Your customer service is useless

Terrible logged me out of my account exactly on my birthday and I had to make a new one and also I wanted to get a verification code from Rockstar games and they stopped me from getting it

Evetything went wrong, the company can't improve but needs to just shut-down.

Improve customer service. The account recovery process is frustrating and repetitive, relying only on the Account Recovery Form, which often says the information provided is “not enough” to verify your own account. Account recovery should not be this complicated. There is also no option to chat with a real support agent to explain situations. Customer service phone services doesn’t solve anything either the system only connects you to automated messages telling you that everything must be handled online and disconnects the call. Unfortunately, Microsoft’s system feels unnecessarily difficult and unhelpful for customers who genuinely need assistance.

"Microsoft claims to support nonprofits, yet your registration system is a 'computer trap' that refuses to recognize a valid, IRS-accepted EIN (99-3603576). The IRS accepted my 990-N filing on Jan 15, 2026, but your form is hard-coded to ignore any organization that doesn't fit your 9-digit template. I am requesting a manual verification for The Infinite Human Foundation Inc. immediately."

Xbox asked to verify my account. The phone number associated with my account is an old number so I used the account recovery form. I included everything I possibly could and I was told both times it was not enough info. One section asks for previous passwords associated with the account. Who is going to remember an old password from over 10 years ago? All posts I've seen that have the same problem as me have found no solution. The customer service is non existent. All AI BS with no good way to direct you to a solution. I've had this account for at least 10 years and I don't want to start over but I have no choice. I don't even know why I'm writing this review nothing will change.

I've been a Microsoft user since DOS. 35+ years.

I stayed through every bad update, every bloated release. I don't switch - switching has a cost and I knew Microsoft. That loyalty was real.

Then something shifted. A direction. A pattern. A company that no longer deserved that trust.

I switched to Apple - a platform I knew nothing about a month ago. This is 100% on Microsoft. 0% on Apple.

I also replaced Copilot with Claude (Claudette). She talks to me like an adult.

Copilot is patronizing, condescending, wrapped in disclaimers like I'm a liability risk. That's not an assistant. That's a babysitter who doesn't trust you with scissors.

You had 35 years of loyalty. Think about what it takes to lose it.

⚠️ Disclaimer: This review was written with the help of Claudette (Claude, by Anthropic). Copilot was not consulted. It would have added 4 disclaimers and a safety warning.

Microslop, the whole reason people bought Windows was that you guys weren't Apple. These recent pushes on features we don't want and the shift to Subscription on everything has led me to decide that I will never run Windows OS again.

Total Rip Off. I am being charged for a program I do not use and cannot unsubscribe from. Office 365. ARRRGH. Everybody loves to hate Microsoft ... for this type of thing and many, many other customer abuses.

there phone number dont work keeps directing you back to their website which is useless

I am filing this complaint regarding Microsoft Corporation and its bundled Microsoft 365 subscription that includes LinkedIn Premium Career.

My Microsoft 365 subscription has been fully active and paid for over one week. The service is functioning normally. However, the LinkedIn Premium Career benefit included in the subscription has not been delivered.

Microsoft support confirms that the subscription is active and claims the LinkedIn benefit is associated with my account. However:

• I never received any activation email or redemption code.
• LinkedIn confirms that no Premium activation is associated with my account.
• Microsoft previously instructed me to wait 7 days for the activation email. The 7-day period has passed. No activation was sent.

Microsoft is now redirecting responsibility to LinkedIn, while LinkedIn states the activation must be issued by Microsoft.

This constitutes a failure to deliver a bundled digital service included in a paid subscription.

Windows 11 is RUBBISH! Whoever decides on what to update, please don’t. You don’t have a clue.

How about asking the end users what they would like to see or update because Microsoft staff really made a HUGE mistake with windows 11