MASCOT WORKWEAR Reviews 57

TrustScore 2.5 out of 5

2.7

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Company details

  1. Protective Clothing Supplier

Written by the company

MASCOT har siden 1982 udviklet arbejdstøj og sikkerhedsfodtøj til professionelle, der kræver maksimal komfort, slidstyrke og holdbarhed. I dag er MASCOT blandt Europas førende producenter med egne salgsteams i 16 lande og eksport til størstedelen af verden. MASCOT designer og udvikler primært i Danmark, mens størstedelen af produkterne fremstilles på deres egne SA8000-certificerede fabrikker i Vietnam og Laos. Produkterne sælges gennem et stærkt netværk af forhandlere, som understøttes af MASCOTs egne salgsteams i store dele af Europa samt af vores internationale kundeserviceteam.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

57 reviews

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No history of asking for reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

To be clear I am a 15+ year wearer of…

To be clear I am a 15+ year wearer of the Mascot Ronda work pants, 2 pairs a year at least. Unfortunately I was forced into buying the Mascot Unique Kassel as the Ronda line has been discontinued, they were the closest match to the Ronda line. Where to begin? The kneepad pockets are set a couple of inches too high, when kneeling down the bottom of the pads is too high for consistent comfort. They flipped the right leg ruler pockets….WHY?. They removed the tool loops on the right front pouch pocket…I used them daily and kept my tape clipped there. The cut/slack in the three sub divided pockets on the right front pouch pocket is ridiculous as everything falls out as are the stud fasteners to “expand” the main pocket of both front pouch’s. The right front pocket, under the pouch pocket, has a stupid internal pocket…WTF….totally useless. They removed the right side hammer/tool loop entirely which considering the 85% of the population is right handed is ridiculous, if you want to save a few pennies loose the left, had to have been a leftie came up with that one. Left side pouch pocket didn’t change much but the excess slop in the cut means everything falls out if you’re not careful, never mind the expansion stud mentioned above. Left side thigh pocket…where to begin…..on the Ronda line there were two small pockets on the outside of the thigh pocket, perfect for ID cards, bank cards etc, I kept my business cards and access badges in them, completely removed WTF. Instead of the two outer sub pockets they have an internal, what I’m guessing is a “phone pocket”, this basically makes the left thigh pocket unusable for anything else as everything keeps getting tangled up on the inner pocket.

April 9, 2026
Unprompted review
MASCOT WORKWEAR logo

Reply from MASCOT WORKWEAR

Hi Matt,

Thank you for your detailed feedback – and for your loyalty over the past 15+ years. That truly means a lot to us.

We’re sorry to hear that your new trousers haven’t lived up to your expectations. We understand how frustrating it is when a product you’ve relied on for years is no longer available – especially when specific features have been part of your daily work routine.

The model you’ve purchased is from a different product range, which is why some design details and functionalities differ from the Ronda trousers. That said, we fully understand that these changes don’t work for you in practice.

The Ronda model is still available in selected sizes and colours, and we would be happy to look into whether there could be a suitable option for you. We’ve reached out to you to gather a few additional details and your contact information, so we can better understand your needs and assist you as best as possible.

You are also very welcome to contact your local MASCOT retailer, who can assist you in finding the right solution.

Best regards,
MASCOT WORKWEAR

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Rated 1 out of 5 stars

Don't Last Long!

Purchased Mascot work shoes and trousers. The shoes are worn daily for work, 5 days a week. The trousers one or two days a week. The shoes are falling apart after 12 months, not what you expect for a nearly £200 pair of shoes, the trousers are not holding up much better. When, compared to cheaper brands such as Scruffs, Mascot are just not worth the money. I would avoid and look at better quality brands that are also cheaper than the over priced Mascot work wear. I won't be buying again.

November 10, 2025
Unprompted review
MASCOT WORKWEAR logo

Reply from MASCOT WORKWEAR

Hi Keiron Harding,
we’re sorry to hear that your experience with our products hasn’t met your expectations.

For any concerns regarding our products, we recommend contacting the retailer you purchased it from. If you are part of a company agreement, please get in touch with the person responsible for the agreement within your company. All warranty matters are handled through the dealer, who can involve MASCOT if necessary.

Kind regards,
MASCOT

Rated 1 out of 5 stars

Mascot clothing is very poor size-wise

Mascot clothing is very poor size-wise, I am a 32 waist and even the 34 doesn't fit me. Very good quality, hard wearing material but let down by the sizing.

August 14, 2025
Unprompted review
MASCOT WORKWEAR logo

Reply from MASCOT WORKWEAR

Hi Mark

We appreciate your comments and are glad to hear you value the quality and durability of our products.

We’re sorry to hear that the fit did not meet your expectations. All MASCOT products are designed according to our size chart, which you can find on our website under each product. However, sizes can vary slightly depending on the fit and material – for example, between trousers with ULTIMATE STRETCH and those with stretch zones.

We always recommend trying on MASCOT products at one of our dealers before purchasing, to ensure the best possible fit.

We hope you were able to exchange your trousers for the correct size?

Rated 1 out of 5 stars

DON'T ORDER EVER

DON'T ORDER. returned item worth £260 and have been refused my refund. Only explanation given was that the destributors might be closing down. How is that my problem I don't know.

December 17, 2022
Unprompted review
MASCOT WORKWEAR logo

Reply from MASCOT WORKWEAR

Hello,

We appreciate your feedback. We constantly strive to improve, and therefore, your feedback is important to us.

In order to be able to assist you, we need further information. Therefore, we kindly ask that you send us your telephone number, your order number, as well as information about which dealer you bought the item from. The information can be sent to ecommerce@mascot.dk.

We look forward to hearing from you.

Kind regards,
MASCOT

Rated 1 out of 5 stars

Wrong size, no refund

Ordered in October delivered in December. Wrong size and no refund! Avoid!

December 20, 2022
Unprompted review
MASCOT WORKWEAR logo

Reply from MASCOT WORKWEAR

Hello,

We appreciate your feedback. We constantly strive to improve, and therefore, your feedback is important to us.

In order to be able to assist you, we need further information. Therefore, we kindly ask that you send us your telephone number, your order number, as well as information about which dealer you bought the item from. The information can be sent to ecommerce@mascot.dk.

We look forward to hearing from you.

Kind regards,
MASCOT

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