MARIA TASH - Houston Galleria, Houston Reviews 2

TrustScore 3 out of 5

2.9

Westheimer Road 5085, suite b2550, 77056 Houston, Texas, US


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Company details

  1. Shopping & Fashion

Written by the company

MARIA TASH has revolutionized the fine jewelry and luxury piercing industries. The brand is known for self-expression; the Curated Ear® is a technique Maria herself developed where clients combine studs and rings in unique stylings that reflect their personal aesthetics. The original East Village shop gained a devoted following in the early ‘90s, and MARIA TASH continues to expand globally across the US, Europe, Australia, and the Middle East.


Contact info

  • Westheimer Road 5085, suite b2550, 77056, Houston, Texas, United States

  • +17139972208

2.9

Average

TrustScore 3 out of 5

2 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Visited the Houston store with my…

Visited the Houston store with my sister on March 17th, 2024. My sister purchased a tragus piercing (cost $200) which she had fitted in store by the female assistant working that day. She was taken to a private room at the back of the store for the fitting.
While I waited, I perused the jewelry (as I also have piercings). The salesman (at least I think it was a man) was trying to sell me a small, linked piercing... to my horror that, cost $1950.00!
2 weeks after my sister's fitting her piercing fell out.. she lives in the London and was visiting me in Houston. She advised MT Houston store of the lost fitting... their reply was a blatant lie.. she was told by the Houston store manager that the piercing fitting assistant said my sister refused the fitting and fitted it herself. My sister is partially sighted so this story is laughable and a complete fabrication of events!!
Dreadful customer service, borderline a scam and the jewelry quality are comparable to Claire's accessories (sorry Claire's I've always had good service in your stores.. merely making a point of cost vs quality). Avoid this shambolic organization like the plague.

March 17, 2025
Unprompted review
MARIA TASH - Houston Galleria, Houston logo

Reply from MARIA TASH - Houston Galleria, Houston

Dear Charlotte,

Many thanks for taking the time to share your feedback with us.

We apologise for any inconvenience this might have cause. Kindly note that our retail management team has contacted your sister and this issue is now resolved.
If you need any further support, please do not hesitate to contact our Customer Care team at cs@mariatash.com and we will take care of the rest.

The MARIA TASH Team

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Rated 1 out of 5 stars

Incredible liars …

Purchased a stud for a Tragus piercing and had it fitted at the Houston store in March. Shortly afterwards the stud fell out and was lost, on contacting M Tash about this they blatantly denied ever having fitted this! Unbelievable liars. The jewellery is over priced flimsy and not fit for purpose. The company does not deserve to be in business - a view echoed all over the internet. I only wish I had read these reviews before wasting my time and money. Avoid

March 17, 2025
Unprompted review
MARIA TASH - Houston Galleria, Houston logo

Reply from MARIA TASH - Houston Galleria, Houston

Dear Sarah,

Many thanks for your feedback, we appreciate you for taking the time to share this with us.

We are aware that our retail management team has contacted you yesterday to discuss this issue and everything has been now resolved.
We hope you are satisfied with our resolution and please do not hesitate to contact us if you need any further support in the meantime.

The MARIA TASH Team

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