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magazine.co.uk Reviews 1,097

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TrustScore 4 out of 5

4.0

Magazine Store
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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers had a great experience with this company. Customers are really happy with the magazine titles offered, finding them varied and interesting, with many appreciating the quality content and beautiful photos. People also frequently mention the ease of setting up subscriptions and the significant savings they achieve. However, some customers experienced issues with orders and deliveries, noting that some subscriptions were not received or delivered erratically. There were also occasional difficulties with the website, particularly regarding address details for gifts or international orders, and some found the introductory offer terms unclear.

What people talk about most

Subscription

Users describe ambiguous interactions with subscription services. While some customers praise the ease of... See more

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the informative content,... See more

Website

People report ambiguous experiences with the website. Many customers found the site easy to navigate, clear,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers found the ordering process easy,... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise reliable and on-time deliveries,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Offers great Magazine Titles. Easy to place orders BUT on the Introductory Offer, there are no specific dates for when the offer ends and the Direct Debit 'kicks in'.

Company replied

Rated 4 out of 5 stars

I am new to ordering magazines online but after a few stops and starts was able to order what I wanted . Now I know what is involved and saw the huge array of possible magazines I will return to the... See more

Rated 4 out of 5 stars

Sadly missed a week but had subscription extended & weekly copies arrive erratically but that's more than likely to our poor local postal service.

Company details

  1. Magazine Store

Information provided by various external sources

Welcome to magazine.co.uk - the UK’s best-loved magazine subscription website. A place where you are free to fulfil your interests and ignite your passions through intriguing reads and fabulous glossies. With our extraordinary range of magazine subscriptions, it is easier than ever before to find your ideal reading companion.

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Misleading Subscription Promotion…

Very misleading subscription promotion of 6 months for £12 and then £27.60 auto renewal every 12 months.
When you go to place order the £27.60 auto renewal is EVERY 6 MONTHS. Very, very devious promotion and marketing.

December 22, 2025
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

I'm very sorry to hear this, it certainly won't be intentional. We've had a look through the site but haven't been able to identify an offer with these terms.

If possible, please could you share further detail with enquiries@magazine.co.uk and we will be happy to resolve.

Many thanks, and Merry Christmas.

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Rated 5 out of 5 stars

The free seeds are a great incentive

The free seeds are a great incentive. Seeds are expensive so the magazine is almost paid for by the free seeds. The magazine is great for beginner gardeners but still interesting for the more experienced grower.

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Totally Useless Check Out Process

Buying a subscription as a "Christmas Gift" I was NOT given the chance or prompt to advise the recipient's address! Bloody useless. Then the Chat bot tells me otherwise. Very frustrating, and now I'll have to try phoning them: their online e-mail system also NOT WORKING. Very unhappy.

December 20, 2025
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Bob,

I am very sorry to hear of the trouble you have experienced and the frustration it has caused.

The express checkout functions differently in that the option to change your delivery address appears in a pop-up during the payment process. The address can be clicked on via the arrow on the right hand side and you can choose a different delivery address from the drop down. This is expected behaviour with the integration of the payment provider such as PayPal, Apple Pay or GooglePay.

I can see that you have contacted our Customer Service team and that they have amended the delivery address for you. I will send you a further response within that same email thread.

Best wishes,
The magazine.co.uk team

Rated 2 out of 5 stars

Very misleading

Very misleading. 6 for £6 then when I have paid (no offer to pay by credit card only direct debit), it tells me I have signed up to future purchases at higher price

December 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not use this company

I ordered a magazine subscription online,£21 for 10 issues. Had an email confirmation straight the way. After 6 weeks and no first magazine got in touch with them. They couldn't find me on their system but had taken the payment from my mastercard on the 13th. After promising to sort it out, nothing, passed from one place to another and then given a number to call that you couldn't get through. Asked several times if I'd been caught in a scam and was assured that this wasn't the case. So they've taken my money, I've had zero magazines and have now had to refer it to Mastercard to try and get my money back, asked the company several times just to refund me but they were insisting they would sort it out. THEY DIDN'T!! In fact they deserve no stars in the review!!!!

October 11, 2025
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Deborah,

I am very sorry to hear of the trouble you have experienced.

So that we can raise this with the publisher and investigate, please can you email us at enquiries@magazine.co.uk with the details of your order, the email address that you contacted and the email address used to make the purchase.

Once we have this information, please be assured that we will contact the publishers to request that they urgently look into this.

As soon as we have a response, we will come back to you within the same email thread.

Best wishes,
The magazine.co.uk team

Rated 3 out of 5 stars

Subscription clarity

Tried to renew a subscription.
Confused (of course, that may well be down to me!) but trying to find how to enter the RECIPIENT'S address was frustrating, as BILLING address was all I was seeing. I went to CHAT and eventually got the guidance.

December 8, 2025
Unprompted review

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