LJShopping 

LJShopping not only has the best prices on colognes/perfumes but their shipping is fast and free as well! I am a repeat customer and I plan on staying that way! I don't even look at other fragrance websites because I already know where the best deal is! I have told multiple people about LJShopping and I know if they order once they will be customers for life!

I left a review a few days ago over an unrecieved order that had ample time to arrive by Christmas. I got a swifr response from the company CEO apologizing for the delay and promising to send a new order that would arrive by Christmas if i would sent my order # to the provided email. I sent forwarded my confirmation email to the address provided as soon as i read his response. It is now Christmas night and i still don't have my cologne. I have since places an order with Amazon. Teach me to try to save a few dollars. I'd rather pay a little more for reliable service.

I ordered two bottles of perfume on Dec.1. Order#635037. A package arrived 12 days later. Only one bottle was in the box. The word refunded was handwritten on the paperwork . I called my credit card company. Full order has been charged. I tried to call Ljshopping.net several times. No answer. Discover card opened a disputed claim. Lj has my phone number and email address but they could not give me a heads up about my order not being filled. This has put me in a bind.I don't trust ordering anything on line now. My Christmas spirit is ruined this year. I don't know if and when or even how much I may receive in a refund. They should refund the whole amount. Customer service is horrible at this company. I have ordered from them for years with so so service but never again. I feel like I have been robbed!

Ordered 3 perfumes on 11/22/2015. Only 2 out 3 were shipped and received on 11/30.
1 perfume was on the back order. Found another perfume for the same price that as the one on the back order and asked to ship a replacement. Customer service said - no problem, we will ship it asap. Since that date I getting promises: it will be shipped tomorrow, it's already in a warehouse and about to leave. Today is December 22nd and the issues still not resolved.

This place is a scam. Buyers be aware! Shop at amazon or other real store that cares about their clients.

This company does not even deserve a star !

I placed my order 3 weeks ago. It took almost a week for it to ship. It's been a little over 2 weeks and I still have not received my package. Christmas is in 3 days and it looks like someone will not get a gift. They sent tracking information but nothings changed since the pre-shipping notice. Would not buy from here again.

Received my perfume broken, clearly this company doesn't know what they are doing. Didn't even take the time to send the product properly, it doesn't take long to wrap with bubble wrap. Unbelievable!

Order #634672. Ordered the largest size of Dolce & Gabbana Light Blue on November 30 during a cyber monday sale. After 15 days of waiting it arrived damaged (perfume wrap was open and it looked like perfume was slightly used, had fingermarks all over the top), I said things happen, contacted customer service and received a return label, shipped the item and within 3 days return was on their hands. I have e-mailed, called (with no success, called 3 times and I gave up after 40 min hold time), just to get an answer yes your replacement will be shipped within 24 hours. LJ shipped a replacement after almost 2 weeks, I sent several emails, all I got was the same lie as an answer (24 hours), now my item is expected to arrive on December 26 (great), almost a month after I ordered the item. After all this Lucky Singh (CEO of LJ) replied to this review and helped me get my order before Christmas, thank you! My gf was very happy with her perfume, but there is definitely a lot of room from improvement.

Boyfriend loves his new cologne! Thank you.

ordered my products and had them less than a week!

I recently joined LG shopping network and thus far my perfume/cologne shopping experience has been great. My items are delivered on time. Further, the prices quoted with the coupon is excellent. I would recommend this site to anyone. Once again thanks for the great service. I know if I have any problems, I can always send an email and I would get a response at the appropriate time.

Excellent price

I have been using this website since 2011 and in my opinion it's the best site for cologne & perfume shopping. I've always gotten reasonable pricing, compared to going in the stores or on amazon. I've purchased items for myself and my boyfriend.

Just be conscious of buying a tester because you don't always get a cap, I've gotten some testers with caps and some without. I only care because I keep all my empty bottles, I am a perfume bottle hoarder sue me lol, but a lot of times I lose my caps so it doesn't bother me that much unless I really wanted the top for that brand.

The tester bottles have always been full though and I don't get the impression that they've been used because when I press to spray the nozzle is still resistant. If it's been used before it would feel loose like it does after you've had your perfume for some time.

Other than that I get my bottles in like a week. The last one I bought was for black friday as a christmas gift and I received it a week after thanksgiving so no complaints here!

(633940) Horrible service! They are not honest about shipping out product. They promise you product had shipped, then a couple of days it's on back order. They never answer phones and refuse to give me a credit! Tracking numbers they give you are bogus! Still have not received my product! Filed a report with BBB, and disputed entire charge with my cc.

I made an order (634990) on LJShopping some 2 weeks ago, firstly I had to call more that 15 times during one week to get my perfumes ship.
When I received my package today, most perfumes I ordered was not in the package, this was shipped via Fedex Economy to Mauritius.
I have sent a mail on this matter still waiting for an answer, moreover they provided an inaccurate bill and I have to paid tax for perfumes that was not even shipped.
If you want to buy perfume internationally, I don't recommend LJ, worst experience ever, made more than 10 orders with them but this one by far the worst one.

1.) It is a non-secure website / Identity Theft
Do not order from this website. Immediately after ordering from this website on black Friday my identity was stolen by someone who made purchases both in England and in China. The only other website I made purchases from was with Amazon.com. So you can figure which website has the better Security.

2.) Fraud
I ordered on Black Friday and the shipping company (USPS) was given notice that the order was made but they had no product given to ship to me. This I believe is fraud. They made me believe the item was shipping when indeed they have never given the product to USPS. Do not order from this fraudulent website unless you want your identity stolen or worse they steal from you with no product. Still to date USPS has never received anything to ship to me, its been over a month. Do not trust this website.

3.) Horrible Customer Service.
After calling the website number I waited on the phone over 30 minutes the first time and 50 mintues the second time. Finally, someone answered - my cell had 10% battery life left. I explained the issue to the person and they appoligized saying they would overnight the item while sending me a new tracking number. It has now been over a week again and still no new tracking information in my email or product at the door. Again this is all more lies and a ruse to steal your money. I now call the website for a third time at 1:30p.m. Friday (Central time) and a voice machine is saying their offices are closed when yet they are opened from 9am to 5pm. I also have tried their online chat and no one responds.

4.) Bait & Switch Online Shopping
They are either full of compounding lies and deceit or they have such horrible customer service that the left hand doesn't know what the right is doing - I personally think its a bit of both. Do not trust this website.

The only way I would change my rating is if someone actually shipped me product and resolved my issue. I doubt that will happen.

1.) It is a non-secure website / Identity Theft 2.) Fraud 3.) Horrible Customer Service. 4.) Bait & Switch Shopping

You decide.

Thanks

I have also filed this same report with the Better Business Bureau. I encourage others to do the same in hopes that they might change from their current business practices.


****** UPDATE 12/23/15 **********

I have now called the website on 3 different occasions and managed to get through each time, but brace yourself you will wait over 40 minutes each time. If you plan to call this company make sure you have your cell phone charger ready, its horrible customer service. What I do is put my phone on speaker and pop some popcorn. Turn on a good show, relax, and wait till the elevator music shuts off.

All this being said let me tell you about the last few contacts I have made.

11/27/15 - Product was ordered with a shipping label sent to my email saying the package was on the way.

12/7/15 - almost 2 weeks later I had called the company (waited 45 minutes on the phone to get through). The Fedex shipping label still said they had never received the product so I first called Fedex to see. They confirmed they never received anything from LJShopping and told me to contact them. I did but wow what a wait on the phone. The customer service representative said he was sending me a brand new product and would ship it in 2 days. He also said that if the original order had ever come to my house to return it to the sender and keep the new item. I was thankful for the help.

12/14/15 I still had not seen the product. I should have received it the week before so I called. 2 day shipping? Yeah right! Again another 45 minute wait on the phone with a 20 minute 'disconnect' beforehand. I personally think they hang up the phones because I heard Christmas music and mumbling in the background only for the phone link to be disconnected right after. Anyway, the customer service agent the second time said they did not ship me the product last week because it was on back order. He now would be shipping it to me in 3 days when it comes back in. I was furious at this point. The last guy told me he had already shipped it. This guy now tells me the last guy was lying. He could not ship it because they did not have it then. That he himself would make sure I get it before Christmas. He promised me the item would come in on December 23, 2015. I was mad but willing to wait and trust. He assured me he had it taken care of and the product was on the way.

12/23/15 I still have not received the package. It was a Christmas gift for my family member that I ordered over a month ago. I called the company today. This last time I waited 53 minutes only again my phone 'disconnected' but I heard some distant laughter in the background as it went dead. So I went right back to waiting another 40 minutes to get through. The customer service agent told me they have not shipped me the product and that he himself would fix it now. I was ticked off at this point. Every single agent is giving me the same story. "Oh it was on backorder." Or "Oh he didn't do it but I will." Either the staff is highly incompetent or they lie a lot, I mean a lot. Telling lies to make the customer feel better is not customer service. Just be ethical and tell people the TRUTH please! If you don't have the item then don't lie and say your shipping it asap. Anyway this last guy said I should expect it sometime after Christmas. He now has sent me a new shipping label in my email with priority mail (2 day shipping). I have checked the shipping label and now USPS is saying the same thing as Fedex did on the first order - they have not received an item either.

This is so pathetic its laughable!

These guys just compound more lies and more lies. The right hand does not know what the left is doing. Every single time I have called the customer service representative has promised me they are shipping the item. This is the fourth agent now and the pattern is the same as all the rest of them. "Don't worry I fixed it, your item is on the way."

Below you will see that someone from the company has responded and claims to be the CEO of LJShopping. You have no reason to believe this claim whatsoever. They have repeatedly lied to me. If this were the CEO then they would have the courage to leave their name, as it stands they are not. Furthermore, if this were actually Mr or Mrs. CEO now you know where the customer service agents get it from. For the CEO in their response has now been caught lying too. How do I know? Because every agent (4 of them) claimed to me they have not yet shipped me the product due to it being in back-order or the previous agent not knowing how to ship it properly. Mr. and Mrs. anonymous CEO person is lying to you by saying they have shipped it and the Fedex tracking is simply not updating. The CEO claims the tracking is not updating while the staff is saying each time they haven't shipped it yet. Hmmmmmmmmmmmm... ... ...interesting.

Even if the tracking were not updating it has been a month since I purchased the item on black Friday, why hasn't it arrived? Also, isn't it strange that Fedex and USPS are saying this company has never given them the product? Finally, why is the CEO saying the tracking is not updating while their staff is saying they never shipped it? Somebody is lying here and I think its LJShopping. The CEO has taught their staff well in customer service, lets just keep lying.

Save yourself from torture. Not only has this caused me 'headache' but it will cause 'heartache' for my loved one who won't be getting the Christmas gift I tried to get them. My mistake was trusting LJShopping don't make it yours. It's not worth trying to spare a buck. Go somewhere else, actually get your product, and even better get it on time. Trust me this sight is baloney and so is the post made by some lying CEO beneath me.

Oh by the way Mr/Mrs. Anonymous CEO - My paypal is still at a balance of $0.00 with no refund. Thanks!

I placed an order on 11/22/2015 and they never shipped my order . I was trying content them with email and they are telling me that I need confirm my shipping address .wich is same as billing address .
I call the customer service on Friday 12/04/2015 I spoke with someone and I was told that my shipping address is incorrect, wich is same as billing address .Thay told me they going to ship my order same day but that didn't happen.
I call them on Monday 12/14 three times and I was listening some music for 40 minutes but no one pick up the phone .
I contact them through Paypal and finally today 12/15 I get email from Ljshopping that my order was shipped today and I have tracking number .
I'm buying perfumes from Ljshopping for 5 years , and this is not first time that I'm heaving issues with them .
Product is good but the customer service is bad .

I placed an order on Saturday, December 12. I was notified on Monday, December 14 that the product was out of stock and asked whether I would like a refund. I replied that I would like a refund. I then attempted to call SEVERAL times throughout the day to speak to someone to confirm that my credit card would be refunded. Each time I called, I either heard music playing, got no response at all, or received a voicemail. I've left two messages and sent emails. I would like verification that my card will be refunded immediately.

I placed an order on 12/04/15 for a cologne that's to be a secret Santa gift. It is the 14th and nothing I need this cologne to come in on time I have called and emailed but no answer yet please respond.

Ordered Si perfume on Nov 27th you got my money where is my order! It is now Dec 14th and nothing! It is to be a Christmas present! I called your customer service number and got no answer! Not a happy camper! What is going on!!!!

I ordered a cologne from LJ. I received an email some time later (can't remember how many days) that said that the item was out of stock. It gave me an option of a refund or I could wait until the item was back in stock. I decided to wait. Maybe 3 weeks later, I realized that I never received the item and called the customer service number. The man who answered the phone looked up the item and said that it had been back in stock for a while and did I want it shipped to me. I said yes, I did. My only problem with this is, why wasn't the item shipped to me as soon as it came in? It should have been automatic. I like this company but there was a glitch there. I was lucky that I remembered that I had placed and paid for an item that I didn't receive.