Lifescaping Reviews 36

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

The good was they came back and fixed the issues and the price was good. The negative was the corners were not done well, the pool fence was not addressed which hooked up to the old fence and now... See more

Company replied

Rated 5 out of 5 stars

This company is very professional and they used very talented craftsmen. They were very courteous and kept me informed as the job progressed. They used steel posts covered by redwood boards to ensur... See more

Company replied

Rated 1 out of 5 stars

Kept rescheduling and then wouldn’t return my calls and brought wrong wood when they came out so had to reschedule for many weeks later. The invoice was incorrect too and had to be fixed. Terrible exp... See more

Rated 5 out of 5 stars

You guys did magnificent job on the first place but my stupid heighbot force you to rework three times.If yoy have more brain than Mrs.Baughman,you would send her a bil for all the labor you did after... See more

Company replied

Company details

Written by the company

Your Total Fence Installation Experts! With more than 30+ years of experience, Lifescaping has provided Expert Outdoor Lifestyle choices to customers throughout California. We specialize in quality installation of redwood, vinyl, chain link, ornamental iron and aluminum fencing; as well as gates, arbors AND retaining walls. Committed to high quality customer service, each installation begins with a complementary estimate. Our knowledgeable staff will review the fencing styles available to you and answer any questions that you may have. Before the installation, each piece of lumber, iron/aluminum/vinyl panel or roll of chain link is inspected to meet our strict company standards. We install using Background checked, trained professionals.


Contact info

3.9

Great

TrustScore 4 out of 5

36 reviews

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Rated 5 out of 5 stars

Great experience

The guys that did the work were friendly and did a good job of preping, keeping us informed, and cleaning up when the work was completed. We are very happy with all the work that was done. Thanks!

February 28, 2024
Rated 4 out of 5 stars

Great deal

This company did a good job for the price. I would use them again. They did a30ft fence 12ft high with a 3ft retaining wall using 4x6 every 4ft. Solid structure.

October 20, 2023
Rated 1 out of 5 stars

Kept rescheduling and then wouldn’t…

Kept rescheduling and then wouldn’t return my calls and brought wrong wood when they came out so had to reschedule for many weeks later. The invoice was incorrect too and had to be fixed. Terrible experience.

February 28, 2023
Rated 1 out of 5 stars

No response to repeated calls

I called and talked to the sales person multiple times but never got a call back to schedule fence repair, Finally I went with another company who was much more responsive and did a fantastic
job.

November 14, 2023
Rated 5 out of 5 stars

The installers arrived on time, were extremely polite, and finished the job faster than I thought was possible.

This company and employees exceeded my expectations as to quality of work and materials. I asked them to make a change with the installation and they did it without issue. We have had several neighbors and friends comment on our fence as to looks and how straight it is considering that we back up to an open field.

June 12, 2023
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Reply from Lifescaping

Thank you so much for your wonderful 5-star review! We're thrilled to hear about your positive experience with our team at Lifescaping. Ensuring timely, efficient, and courteous service is always our goal, and we're delighted that our installers met and exceeded your expectations. It's fantastic to know that you're pleased with the quality of work, materials, and the flexibility we provided in accommodating your requests. Hearing positive feedback like yours and knowing that your fence has garnered compliments from neighbors and friends truly makes our day. We appreciate your trust in us and for choosing Lifescaping for your fencing needs. Should you require any future assistance or have referrals, please don't hesitate to reach out. Thank you once again for your kind words and support!

Rated 1 out of 5 stars

Sadly I will never use this company…

Sadly I will never use this company again though they had done 3 prior fencing jobs. This last project they did resulted in poor workmanship and broken windows . They are definitely note the fencing company they use to be .

May 24, 2023
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Reply from Lifescaping

We're truly sorry to hear about your recent experience with our fencing installation. We deeply regret the poor workmanship and any damages caused, especially after the three successful projects we've completed for you in the past. Rest assured, we take your feedback seriously and are committed to addressing these issues promptly. Please allow us the opportunity to discuss this further and make amends. We value your past patronage and hope to regain your trust.

Rated 5 out of 5 stars

Prompt and courteous

Prompt and courteous. Work was done efficiently and done well. Only confusion was how to pay the bill. I usually pay on completion on site. Apparently that doesn't work with automated billing. All sorted out so all good.

November 27, 2023
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Reply from Lifescaping

Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you found our team prompt, courteous, and efficient in delivering quality work. We apologize for any confusion regarding the billing process; your feedback is valuable as it helps us refine our procedures to ensure a smoother experience for our customers. We're pleased to hear that the issue was promptly sorted out to your satisfaction. Your satisfaction is our priority, and we appreciate your understanding and patience. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you once again for choosing us for your fencing needs!

Rated 5 out of 5 stars

12 foot fence with gate.

The gate was installed facing the wrong direction. Workmen came back to correct the problem and the gate was left with screw holes. I had to create red wood “plugs” to fill in the holes.
The fence was installed with a slight lean. It’s becoming more noticeable now. Post warping? I may be calling Lifescaping back.
Lifescaping reached out to me and they completely fixed the problem. They were friendly and quick. The repair took about 10 minutes and looks great. Thank you for making it “right”.

August 16, 2023
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Reply from Lifescaping

We sincerely apologize for the oversight and inconvenience you've experienced with the installation of your gate and fence. It's concerning to hear about the incorrect orientation of the gate and the subsequent issues with the screw holes and the fence lean. We take full responsibility for these shortcomings and are committed to making things right. Please allow us the opportunity to address these issues promptly and ensure that the necessary corrections are made to meet your expectations. We value your feedback and hope to regain your trust by resolving these matters satisfactorily.

Rated 4 out of 5 stars

Helpful and Courteous…

The people at Lifescaping were helpful and courteous. Unfortunately their supplier caused approximately a 3 month delay in the installation. Their workers know what they are doing and their managing owner was realistic, courteous and worked to solve any issues I raised.

December 6, 2023
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Reply from Lifescaping

Thank you for sharing your feedback, and we're pleased to hear that you found our team at Lifescaping helpful, courteous, and skilled in their work. We sincerely apologize for the delay caused by our supplier; we understand how crucial timely completion is for our customers. We appreciate your patience and understanding during this time. Your acknowledgment of our efforts to address any issues and maintain open communication is invaluable to us. While we strive for perfection, we recognize areas for improvement. If there are specific suggestions or ways we can enhance our services to earn a higher rating in the future, we would genuinely appreciate your insights. Thank you once again for your feedback and for choosing Lifescaping for your fencing needs. We look forward to serving you even better in the future.

Rated 5 out of 5 stars

great experiance

great coordinator and estimator. On time reasonably priced very nice workers

September 9, 2023
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Reply from Lifescaping

Thank you for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with our coordinator, estimator, and our team of workers. Punctuality, fair pricing, and professionalism are pillars of our service, and we're delighted that we met your expectations in these areas. Your satisfaction is of utmost importance to us, and we appreciate your acknowledgment of our efforts. Should you require any further assistance or have future fencing needs, please don't hesitate to reach out. Thank you once again for choosing us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

good craftsmanship and getting the job…

good craftsmanship and getting the job done ahead of schedule

July 5, 2023
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Reply from Lifescaping

Thank you for acknowledging our team's dedication to craftsmanship and efficiency. We're delighted to hear that you were satisfied with the quality of work and that we could complete the job ahead of schedule. Your feedback is invaluable, and we appreciate your support. Should you have any future needs or questions, please don't hesitate to reach out. Thank you once again for choosing us!

Rated 5 out of 5 stars

Thank you for responding to my request…

Thank you for responding to my request of a gift card so promptly. I live over a hundred miles from your business, but was suggested by someone to purchase the gift card with you.

November 30, 2023
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Reply from Lifescaping

You're very welcome! It's heartening to know that someone recommended our services for your purchase. We strive to provide excellent service to all our customers, regardless of location. Should you or anyone you know have any future needs or questions, please don't hesitate to reach out, even from afar. Thank you for choosing us, and we appreciate your trust and support.

Rated 5 out of 5 stars

Pleased with the professional job

They made the process very easy, professional and accommodating to my needs. They exceeded my expectations as they were able to get everything installed early. I highly recommend this company.

October 31, 2023
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Reply from Lifescaping

Thank you immensely for your fantastic feedback and for highlighting our efforts in making your experience easy, professional, and accommodating to your needs. We're thrilled to hear that we exceeded your expectations by completing the installation ahead of schedule. Your recommendation means a great deal to us, and we're grateful for your trust and support. Should you or anyone you know have any future needs or questions, please don't hesitate to reach out. Thank you once again for choosing us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars
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Reply from Lifescaping

Thank you so much for your wonderful 5-star review! We truly appreciate your positive feedback and support. Your satisfaction is our priority, and we're delighted to hear that we met your expectations. Should you have any further needs or questions in the future, please don't hesitate to reach out. Thank you once again for choosing us!

Rated 3 out of 5 stars

Happy with end product

Fence looks great very satisfied with end product

December 27, 2023
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Reply from Lifescaping

Thank you for taking the time to share your feedback and for expressing satisfaction with the end result of your fence installation. We're pleased to hear that you're happy with how it looks. Your satisfaction is important to us, and we continuously strive to meet and exceed expectations. If there were any aspects of our service or the overall experience that you feel could have been improved to warrant a higher rating, we would genuinely appreciate your insights. Your feedback helps us enhance our services and ensure that we deliver the best possible experience to all our customers. Thank you once again for choosing us for your fencing needs, and we hope to have the opportunity to serve you even better in the future.

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