I See Me! Reviews 1,768

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the books, highlighting their sturdy construction and beautiful illustrations. Many people found the ordering process to be easy and efficient, with prompt delivery services frequently mentioned. Consumers are delighted with the personalized items, often describing them as beautiful, special, and treasured gifts that create lasting memories. However, some customers also noted issues with their orders, such as missing gift boxes or receiving the wrong product. A few people experienced problems with the physical condition of the books upon arrival, including bent pages or pages stuck together. Additionally, some reviewers expressed dissatisfaction with delivery times, particularly when expedited shipping was paid for but not fulfilled, or when orders were unexpectedly cancelled.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the beautiful, high-quality... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of the books,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the quick and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great and speedy... See more

Based on these reviews

Rated 5 out of 5 stars

Item is perfect personalised book My Grandaughter will love this book for Easter Something to treasure & bring out every easter. Good quality , really nicely presented in a box & packaged w... See more

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Rated 5 out of 5 stars

Beautiful book for my new baby Granddaughter, i love the story with all the personalisation and the beautiful bright colours and it will grow with her, as she gets older. I highly recommend these book... See more

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Rated 5 out of 5 stars

Gorgeous little book personalised for our granddaughter. It’s a board book with very sturdy, easy to turn pages for a one year old so she loves looking through it herself at the lovely animated illust... See more

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Rated 5 out of 5 stars

I ordered this this beautiful book of daily blessings for my 4month old great grandsons christening. Absolutely delighted with it and I know his Mummy and Daddy will read it to him every evening at be... See more

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Rated 5 out of 5 stars

Easy instructions for creating and ordering the book, which arrived within 5 days. It was packaged well, to prevent any damage. Excellent purchase of a good quality book. The price range does seem hig... See more

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Rated 5 out of 5 stars

I ordered the Night before Christmas book for my two grandchildren …i didn’t really know what to expect but i am so happy with my order. I paid extra for the hardback copy and the presentation box... See more

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Rated 5 out of 5 stars

The Night Before Christmas is a beautiful, personal, magical gift for your young family, excellent quality paper. In previous years I have chosen a hard backed cover, unfortunately the pages have bec... See more

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Rated 5 out of 5 stars

This book (Who loves.....) was so easy to order and personalised and arrived very promptly. Am absolutely delighted with it. Photo is perfect, illustrations are fab and the quality is superb. Hard bac... See more

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Rated 5 out of 5 stars

The website is really easy to use, selecting books, adding text and photos, and you can review the final version. The finished books came really quickly and are spot on. Our grandchildren love seeing... See more

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Rated 3 out of 5 stars

The actual book itself was fantastic. The photography was amazing and the characters/story was marvellous. The downside was that we requested our grandson to have his full name shown in the book. It w... See more

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Rated 5 out of 5 stars

Created a personalised story about our cat. Really good user interface and the end result was loved by all three of my children. Great service and good quality

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Rated 2 out of 5 stars

Book was ok - ordered book & gift box as was a gift, Item arrived minus the gift box, not the service you expect. Gift didn’t have that something ‘special’ due to this, disappointing. Customer service... See more

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Rated 5 out of 5 stars

A truly beautiful gift with a likeness that made my heart soar! A delightful story and a wonderful memory keepsake for the best friend with fur I ever had 💖 The items were delivered with care and f... See more

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Rated 5 out of 5 stars

I ordered a personalised book for my newborn nephew and I couldn’t love the book more. My brother and his fiancée also loved the book and I can’t wait to read it with my gorgeous nephew! Absolutely re... See more

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Rated 5 out of 5 stars

Easy to personalise the '1st Christmas' book and even managed to download a picture,although a bit more involved! Arrived on time and just what I wanted. Can't wait till my granddaughter and family ge... See more

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Rated 5 out of 5 stars

The book was a wonderful, personalised gift for my granddaughter. It was exactly as described and arrived on time. Good communication with tracking too. I would recommend this company and would use th... See more

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Rated 5 out of 5 stars

Ordered a book for my Granddaughter as we had just lost our cat and it explains About his journey over the Rainbow Bridge beautifully. Beautiful illustrations throughout the book and personalisation... See more

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Rated 5 out of 5 stars

Very good quality book and good story.Easy to order and quick delivery.My only small gripe is the book was slightly bent during delivery as the thin cardboard envelope was damaged but this is more to... See more

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Rated 5 out of 5 stars

This book is a beautiful memento of the birth of the twins. My daughter and her partner are delighted. The website provided lots of different options to choose from and I found it easy to use. The... See more

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Rated 5 out of 5 stars

We recently lost our Westie, so ordered a book for the grandchildren to make the loss a little easier. The book is so lovely, made me cry reading it, but a wonderful keepsake.

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Rated 5 out of 5 stars

Personalised family ‘Twas The Night Before Christmas’ books. Includes family surname, parents and children’s names and the town they live in. Wonderfully illustrated. Beautiful story. Val... See more

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Rated 5 out of 5 stars

This is the second book I’ve bought from this company. Excellent quality . Delivery was also first class I will definitely be buying again

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Rated 5 out of 5 stars

An absolutely perfect gift. Ordering and delivery was seamless. A beautiful book of high quality and i am very much looking forward to my grandchildren recieving it and enjoying it for years to come.... See more

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Rated 5 out of 5 stars

Such a wonderful concept, I love the book I ordered for my niece. The quality is excellent, love the story and the packaging is wonderful. Delivery was exactly as planned, I will be shopping here agai... See more

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Rated 5 out of 5 stars

Fantastic I ordered the Christmas Eve story book very well illustrated names and pictures such a lovely personal story book highly recommend postage also very quick Thankyou kindly

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Rated 5 out of 5 stars

I cannot wait to gift this to my niece. It has exceeded my expectations. It's so well made with such attention to detail on every page. This is a gift that she will keep forever. I would definitely re... See more

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Rated 5 out of 5 stars

The book was so much better than I thought & all the children were mentioned which gave so much pleasure to my Grandchildren when it was read Christmas Eve. The delivery was really quick!!

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Rated 5 out of 5 stars

This book is beautiful and I cannot wait to give it to my grandson. The story is lovely, with beautiful illustrations. The whole process, from ordering to receiving the book was easy and quick. I w... See more

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Rated 5 out of 5 stars

Highly recommend! There was an error when I placed an order. It was a very time sensitive order and I accidentally did standard shipping. I discovered this error late on a Sunday night. The automate... See more

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Rated 5 out of 5 stars

Bought a My first Xmas book for my grandson. Upgraded to a hardback well worth the money. Personalisation perfect along with pictures and personalised text. Thank you 😊

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Rated 5 out of 5 stars

A wonderful colourful family Christmas book you can read every year. Each year we put who in the family read the book on Christmas Eve. A book to treasure for years. Ordering is easy and quickly del... See more

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Rated 5 out of 5 stars

Absolutely beautiful book Bought for my granddaughter pictures are amazing. The book is very good quality will absolutely buy again from I see me Thank you

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Rated 5 out of 5 stars

Amazing and very good quality, quick fast efficient delivery, in time for the 1st of December gifting to my grandchildren Love the book love the quality would definitely recommend Thank you

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Rated 5 out of 5 stars

I have ordered this book for my grandaughters 1st Christmas. It is a Lovely, Good,Quality book, the personalisation really makes it special! Can't wait to sit with her and look at it together.

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Rated 5 out of 5 stars

The book is for my granddaughter for a Christmas present, I’ve read it and found it very good and I’m sure my granddaughter who is 7 will love it, Definitely an Amazing present I recommend.

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Rated 5 out of 5 stars

Ordered this book for a Christmas Present, I am very pleased with it, the book is sturdy and of good qualityi , the illustrations are beautifully done, my granddaughter will love it

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Rated 5 out of 5 stars

Easy to order. Delivery time was good. And the personalised book for my granddaughter,s 1st Christmas is really nice quality. Many thanks

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Rated 5 out of 5 stars

Really lovely book which made a great Christmas present and was very well received! Easy to personalise and was great to be able to see the product before purchasing.

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Rated 5 out of 5 stars

The book is a delight. My granddaughter 3yrs loves the story (a ballerina) and the personal pictures make it a surprise. Just perfect. Good quality as well.

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Rated 1 out of 5 stars

UPDATE: I See Me responded to my complaint and issued a credit for the discount. I haven’t received the books yet. Further update to come. This is my first, and last, order. I placed an order yesterd... See more

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Rated 5 out of 5 stars

The process of customising the book was excellent. The preview was also excellent. I was kept informed of when I was to receive the book. And the final product is beautiful. So so pleased🥰 thank you... See more

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Rated 4 out of 5 stars

Paid a lot of money for a book for my sons birthday present. They printed something wrong in the book. Refused to acknowledge my complaint properly or rectify their mistake. Extremely... See more

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Rated 1 out of 5 stars

Very poor customer service! I paid extra to have the books ship on time to offer them as a present and they sent via standard shipping without expediting delivery. I wouldn’t order from them again.

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Rated 5 out of 5 stars

I was wary to buy... and then when the book came some pages were stuck... BUT the company sent me another one straight away, and the book itself is beautiful, the story and pictures were perfect

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Rated 5 out of 5 stars

Bought this for my daughters family, as a surprise Christmas eve gift. Cannot wait for them to read and enjoy this all together

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Rated 1 out of 5 stars

I have given only one star as I received the wrong book (the book was for someone else). So it's currently difficult to provide a more balanced review of the product. However, on contacting Custome... See more

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Rated 5 out of 5 stars

Easy to order, quick delivery and gorgeous personalised books. Can’t wait to see my Grandaughters faces when they see them 🥰

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Rated 5 out of 5 stars

What a beautiful story book. I got it after my nephew aged 4 lost his first pet cat. Book was colorful and easy to read. Lovely storyline. Very impressed and highly recommend.

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Rated 5 out of 5 stars

The over all quality of the book is outstanding. It's a Christmas present for my grandchildren. I know they will love it. Especially having their names in it.

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Rated 5 out of 5 stars

i ordered 2 books for grandchildren, they were hear within a week, although small, the pictures were lovely and the kids loved them

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Rated 5 out of 5 stars

Absolutely stunning item love the little touches of my childrens names on the stocking and presents and also fast delievery!!

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Company details

  1. Book Publisher
  2. Childrens Book Store

About I See Me!

Written by the company

I See Me! offers personalised books and gifts for children and adults for every occasion! We believe in developing the highest quality products and are committed to excellence. We aim to bring smiles of joy and delight by making each person feel special.

The goal of our books is to show each child how absolutely unique and special they are, to teach the child how to spell their name, and to build vocabulary skills.

We’re a small, but mighty crew of: designers, developers, marketers, account managers, customer service pros, and number crunchers. We hope that you enjoy the books and experience the joy!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Beautiful colouring

Beautiful presentation of hard copy book. No mistakes as to be expected. I will be returning for future orders! I ordered two books in the past month!

April 2, 2026
I See Me! logo

Reply from I See Me!

We're happy to hear that you appreciated the book's presentation and quality. Thank you for your continued support; we look forward to fulfilling your future orders!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Highly recommend

This completely surpassed my expectations. It is so beautifully written and the pictures are so relevant to our perfect pussycat who passed away recently. Being able to include actual photos of our daughter with her furry best friend was just perfect. It couldn’t have been any better. It made us all emotional but in a positive way. I highly recommend this book to help a child with the passing of a beloved pet (hubby and I agreed it actually helped us too 🩶)
They’re not cheap but well worth every penny.

December 15, 2025
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Reply from I See Me!

We're so glad to hear that the book brought comfort during this difficult time. It's wonderful that you were able to create such a meaningful keepsake. Thank you for sharing your positive experience; we appreciate your recommendation.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

The book is really lovely was very …

The book is really lovely was very pleased with it and they were very helpful

March 27, 2026
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Reply from I See Me!

We're so happy to hear that you found the book lovely and that our team was helpful! Thank you for sharing your positive experience with us.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Created a personalised story about our…

Created a personalised story about our cat. Really good user interface and the end result was loved by all three of my children. Great service and good quality

March 26, 2026
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Reply from I See Me!

We're happy to hear that you and your children loved the personalized story about your cat! We're so glad the user interface was easy to use and that you enjoyed the quality of our service. Thanks for your positive feedback.

Best Wishes,
I See Me!

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Ai and human.

March 26, 2026
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Reply from I See Me!

We regret that you had a poor experience with our customer service. We appreciate your feedback and will review it.

Regarding your order, we do apologize for the slight delay made by the transportation system however we do see that it was delivered today, 7 April 2026.

Warm Regards,
I See Me!

Rated 5 out of 5 stars

This is the second book I’ve bought…

This is the second book I’ve bought from this company. Excellent quality . Delivery was also first class I will definitely be buying again

March 15, 2026
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Reply from I See Me!

We're happy to hear that you are pleased with the excellent quality of our books and delivery service. Thank you for your continued support; we appreciate it!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Great book

A lovely book to celebrate our grandson’s new brother

March 12, 2026
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Reply from I See Me!

We're so happy to hear that you found our book lovely for your celebration! Thank you for your wonderful feedback.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

lovely book

March 11, 2026
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Reply from I See Me!

We're so happy to hear that you found our book lovely! Thank you for your wonderful feedback.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Ordered a book for my Granddaughter as…

Ordered a book for my Granddaughter as we had just lost our cat and it explains
About his journey over the Rainbow Bridge beautifully. Beautiful illustrations throughout the book and personalisation is perfect. Would definitely use this company again.

March 17, 2026
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Reply from I See Me!

We're so sorry for your loss, and we're glad the book brought comfort to your Granddaughter. It's wonderful to hear that you found the illustrations beautiful and the personalization perfect. Thank you for your kind words; we appreciate your feedback.

Best Wishes,
I See Me!

Rated 4 out of 5 stars

The book and story is great

The book and story is great, but it’s really thin and like a leaflet! It was also damaged in the post.

March 13, 2026
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Reply from I See Me!

We appreciate your feedback and are glad you enjoyed the story.

We're sorry the book was damaged in transit. If you haven't already, please do reach out to our Customer Service at customerservice-uk@iseeme.com and include 'TrustPilot' in the subject line along with your order number and photos of the damaged product. We will be more than happy to look into this and issue a reprint.

We look forward to hearing from you.

Warm Regards,
I See Me!

Rated 5 out of 5 stars

Fantastic book

Fantastic book, great story, great personalisation. Highly recommend

March 11, 2026
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Reply from I See Me!

We're happy to hear that you enjoyed the story and personalization! Thank you for your recommendation; it means a lot to us.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

A wonderful 1st Easter book for a baby…

A wonderful 1st Easter book for a baby - Thanks!

March 10, 2026
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Reply from I See Me!

We're happy to hear that the baby enjoyed the first Easter book! Thanks for your positive feedback; it means a lot to us.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

A happy customer☺️

A very straight forward process to personalise the book, and a really quick delivery. Quality of the book is amazing☺️.

Will most definitely order again from the company!

February 28, 2026
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Reply from I See Me!

We're happy to hear that the personalization process was straightforward and the delivery was quick! We're so glad you appreciate the book's quality and thank you for your intention to order from us again.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Beautiful beautiful book,the…

Beautiful beautiful book,the illustrations,stories and poems are lovely and the personalisation of my granddaughter and multiple other members of my family is amazing and it will truly be a treasured keepsake for her to enjoy for many years. Thank you.

February 26, 2026
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Reply from I See Me!

We're so happy to hear that you find the book beautiful! It's wonderful to know the illustrations, stories, and poems resonated with you, and that the personalization for your granddaughter and family is so appreciated. Thank you for your lovely feedback; we hope it's treasured for years to come!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Lovely story line

What a beautiful story book. I got it after my nephew aged 4 lost his first pet cat. Book was colorful and easy to read. Lovely storyline. Very impressed and highly recommend.

February 22, 2026
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Reply from I See Me!

We're so glad the book provided comfort during a difficult time. It's wonderful to know the story and illustrations resonated with your nephew. Thank you for your high recommendation!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

The book was a wonderful

The book was a wonderful, personalised gift for my granddaughter. It was exactly as described and arrived on time. Good communication with tracking too. I would recommend this company and would use them again. Good value too.

February 13, 2026
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Reply from I See Me!

We're happy to hear that the personalized book was a wonderful gift for your granddaughter! We're glad it matched the description and arrived on time. We appreciate your recommendation and are grateful for your feedback on the communication and value.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Quick and Quality

Arrived quickly and better than I expected.

February 20, 2026
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Reply from I See Me!

We're happy to hear that your order arrived quickly and exceeded your expectations. Thank you for your positive feedback; we appreciate it.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Item is perfect personalised easter book book

Item is perfect personalised book
My Grandaughter will love this book for Easter
Something to treasure & bring out every easter.
Good quality , really nicely presented in a box & packaged well.
Seller amazing nothing too much trouble. Highly recommend 101,%

February 19, 2026
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Reply from I See Me!

We're happy to hear that the personalized book is perfect and will be treasured by your granddaughter! We're so glad you found the quality good and the presentation lovely. Thank you for your amazing feedback and high recommendation!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Brilliant idea

This book is so lovely and my kids enjoyed reading it.
I'm hoping it has helped the healing process.
One thing I would say is it would of been nice to add more than two photos.

February 11, 2026
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Reply from I See Me!

We're happy to hear that your children enjoyed the book, and we hope it aids in healing. We appreciate your suggestion regarding the number of photos. Thank you for your feedback.

Best Wishes,
I See Me!

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