While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people found the website frustrating and difficult to use, citing issues with outdated job postings, irrelevant search results, and a confusing interface that often required manual verification of listings. Customers also expressed dissatisfaction with the service, noting a lack of responsiveness from staff when seeking assistance and problems with job listings that appeared to be misleading or inaccurate or did not exist. Some people were dissatisfied with the contact process, reporting difficulties in reaching support and being forced to provide personal information like phone numbers, which they felt was unnecessary and a privacy concern. Reviewers also mentioned that the user experience was poor, with frequent site problems, inconsistent performance, and a time-consuming application process due to redundant information requests and a lack of proper filtering options.

What people talk about most

Website

Clients express significant dissatisfaction with the website. Many reviewers report issues such as outdated... See more

Staff

People report negative experiences with staff, citing issues such as harsh management, lack of support, and... See more

User experience

Customers consistently express dissatisfaction with the user experience. Many reviewers report that the... See more

Service

Consumers find service to be negative. Many reviewers express extreme disappointment and disgust with the... See more

Customer communications

Users describe negative interactions with contact. Many reviewers express frustration with being forced to... See more

Based on these reviews

Rated 2 out of 5 stars

I was under the impression that Indeed was one of the most reputable job boards. However, recently, I have been dealing with endless "employers" who just claim to offer real job openings when in fac... See more

Company replied

Rated 2 out of 5 stars

This is the 4th time I have applied to fake jobs on indeed. The last scammer sent me a zoom interview request but when you join the meeting it downloads or tries to download spyware on your computer.... See more

Rated 2 out of 5 stars

Postings are undated. I know there's a way to inspect the source and figure it out, but that's such a hassle. The postings are just often so old. Trying to help a teenager find a job is usually going... See more

Company replied

Rated 2 out of 5 stars

This is the 2nd time a potential employer has sent me a message and AGAIN..Im unable to see the response as I can't access the message.. extremely upsetting and annoying... I've tried to make contact... See more


Company details

  1. Search Engine Company
  2. Media Company

About Indeed

Written by the company

More people find jobs on Indeed than anywhere else. Indeed is a leading matching and hiring platform, and the #1 job site in the world (Comscore, Total Visits, September 2022).

Indeed matches and connects job seekers to millions of jobs in more than 60 countries and 28 languages.

Over 3 million employers use Indeed to find and hire new employees. More than 300 million unique visitors use Indeed each month to search for jobs, post resumes, research companies, and more.

Indeed delivers 2.5X more hires than other branded job sites combined (Among BreezyHR clients, Sources of Hire Report 2021, U.S.).

For more information, visit indeed.com.


Contact info

2.2

Poor

TrustScore 2 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Useless site

Useless site. Suspensions of accounts because they do not understand how VPNs work. WEEKS of back and forth with support (one full day between replies) and no resolution. "Employers cannot find you".

EDIT: Regarding your reply below ... can you even read?!

April 15, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Thomas, we are very sorry to hear of the issues that you are having with your Indeed account. If you can follow up with us by email at trustpilot@indeed.com with more details we would be happy to have a look into this for you.

Advertisement
Rated 1 out of 5 stars

I received a job and was told I was not…

I received a job and was told I was not a good fit cause they didn’t like my lunch or perfume smell.
My resume is clear, never worked in legal and was fired for not having the accurate experience.
I apply on easy apply or urgently hiring and then it takes me an external website to fill all info tha is already on the resume provided.
Urgently hiring may mean they call back fast but the positions offered have start dates of a month or further out.
You may make you money from allowing employers to post but you will become the Monster of this generation if I can do it without you.

January 28, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, thank you for taking the time to share your feedback, we are sorry to hear you have not had a positive experience.
We are not directly involved in the hiring process of the jobs on Indeed or the process that occurs after a candidate has been hired, we cannot control what happens in a workplace, unfortunately.
Some employers may have their own application process that requires completing the application on their website, we are always working to make the process as straightforward as possible for job seekers so we will ensure your feedback on this is shared with our Product teams.

Rated 1 out of 5 stars

Data Privacy Grab - Requires email AND phone #

Indeed not only requires you to set up an account and provide an email address, but it also requires a phone number. Otherwise, you cannot even see the jobs. I had an account with Indeed, but stopped using the site because so many jobs were out of date or fake. Now I can't see any jobs at all because I refused to give them a phone number. To any employer using Indeed, keep in mind your posts are not being seen by a large number of people who want to protect their privacy and not share personal information with Indeed. I understand most Indeed posts are free, and in this case, you truly do get what you pay for with them.

April 15, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Summer, at this time, our system requires verification by sending a code to authenticate users via mobile phone number or landline. We understand that this may not be convenient for everyone, and we sincerely apologize for any inconvenience this may cause. Unfortunately, we currently do not have alternative verification methods available. This is to ensure the security of our users and their accounts.

Rated 1 out of 5 stars

Such an arrogant business

Such an arrogant business, it's a job board why do they need numerous personal details just to look at jobs posted! They have now brought glassdoor and instigated the same policy! Professing it's to do with my safety which has never been an issue on job searches! How would I be safer giving them even more details.they ultimately want data to sell! I really hope this us the decline of Indeed reading these comments I'm not the only one! Get over yourself indeed!

April 15, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hello, Phil! We take your privacy seriously and are committed to protecting your information. Indeed does not sell your personal data. You can read more about how we safeguard your data here: https://uk.indeed.com/legal/privacyfaq. Thank you for taking the time to leave us some feedback.

Rated 1 out of 5 stars

Terrible platform for employers

Terrible platform for employers. Everything regarding an employers relationship with indeed involves them holding your credit card hostage. Once they convince you to upload your credit card, it's almost impossible to pause/inactivate your account. They continue to bill your credit card long after you no longer need their service.

April 14, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very poor

Very poor customer service and experience. Advertised the role and they charged over £200 and not even a single CV received for a qualified candidate.

Would not recommend anyone to advertise with indeed.

April 14, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hello! Thank you for taking the time to leave us some feedback! We can confirm that the account holder is already in contact with our client success team via email. A recent email was sent to the account holder on April 15, 2026. The account holder can respond back to the email that was sent and our team will be able to further assist. Thank you!

Rated 2 out of 5 stars

This platform allows scammers to act as employers in order to sell "courses"

I was under the impression that Indeed was one of the most reputable job boards. However, recently, I have been dealing with endless "employers" who just claim to offer real job openings when in fact all they want is to sell courses or charge fees for "setting up your own business with their support" for "uncapped earnings potential", bla bla bla.

Indeed should do a better job of filtering out scammers trying to rip people off and only allow real employers who offer real jobs on their platforms. At least 50% of my time spent on this platform is time wasted, which I will never get back.

April 8, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi, Sebastian! Our goal is to make sure jobs on Indeed are legitimate opportunities for our job seekers. We take Search Quality very seriously: https://indeedinc.my.site.com/employerSupport1/s/article/Verification-Center-Document-Verification-Requests?language=en_GB. Here is a resource that can be used for guidelines on safe job search tips: https://support.indeed.com/hc/en-gb/articles/216354123-Guidelines-for-a-safe-job-search. If you are looking to report a job you found on Indeed that you have concerns about, you can reach out at trustpilot@indeed.com with the direct URL link. Thank you.

Rated 1 out of 5 stars

Company hides high rates on click…

Company hides high rates on click response from the advertisement. You think you have a limit, but the small print ultimately makes it something else. Never post anything on Indeed again. Fortunately, there are many better professional companies with clear pricing. You cannot end your subscrition yourself.

April 1, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Michiel, to explain, employers on Indeed are charged per click, not per candidate. Indeed isn’t involved in hiring decisions and can’t control candidate quality or volume. You have full control: set budgets, and pause or close jobs anytime. As a self-serve platform, please review active sponsored jobs regularly to keep listings up to date and avoid unwanted charges, ensuring a flexible and efficient hiring experience.

We'd recommend checking out our Help Center articles for employers, there are some great resources that will assist you with all areas of posting a job. https://indeed.my.site.com/employerSupport1/s/?language=en_US

Rated 1 out of 5 stars

Waste of time and money

What a complete waste of time this website has become. I used to be able to rely on Indeed for basic requirements for Electricians, but now even those are impossible to get. I just get overseas applications only now and candidates with no working experience of the UK. Totally useless, If there was an option of no stars, that is what they would be getting, never using this site again.

April 13, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Grant, to explain, employers on Indeed are charged per click, not per candidate. Indeed isn’t involved in hiring decisions and can’t control candidate quality or volume. You have full control: set budgets, and pause or close jobs anytime. As a self-serve platform, please review active sponsored jobs regularly to keep listings up to date and avoid unwanted charges, ensuring a flexible and efficient hiring experience.

We'd recommend checking out our Help Center articles for employers, to assist you with all areas of posting a job and writing effective job descriptions to attract the right candidates. https://indeed.my.site.com/employerSupport1/s/?language=en_GB

Advertisement
Rated 1 out of 5 stars

Censorship run amok. Young techies that are scared of the truth

This is what absolutley drives me crazy about this job search board. They have people, that for whatever reason, can take an honest review and reject it! I have included a recent review, that I re-wrote 3 times in an attempt to have posted. Each time it gets rejected! Judge for yourselves and tell me they are not biased:
Your review
Review rejected
April 3, 2026
Great pay if you can get past constant belittling and profanity
Outside Sales Representative
Grand Prairie, TX
Typical work week was being required to run sales appointments as early as 9:00 in the morning and as late as 8:30 at night, 6 days a week. The job itself isn't so bad, but lots of driving wears you out. You are required to attend sales meetings on Monday and Wednesday. These meeting go on forever and are never positive. Constant personal attacks along with helping you to understand YOU are the problem. Everyone always left the meetings demoralized. I have never worked for a company where management believes yelling and excessive profanity is going to make things get better. Leads are from appointment setters working inside Home Depot. They, for the most part, are terrible. Most people have no idea why we are showing up to their house. Other leads are new homeowners that we won't stop calling. Best decision I have made in a long time by leaving.
Pros
great pay if you sell something. Quick installations, good warranty on products
Cons
Very harsh management, No real help with coaching. Yelling at people
NOTHING that mentions anyone by name, no profanity used, ONLY THE TRUTH ABOUT THE COMPANY!! You can't tell me that Indeed ins't a scam!

April 3, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Alex, all company page reviews on Indeed are subject to a moderation process. Our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company. However, if any part of a review violates our guidelines, we will not post it. If you wrote a review for a company it may still be undergoing moderation as this process can take up to 48 business hours. If after 48 hours, you notice the review has not been posted or that the review was removed after being posted, it is likely that the review did not conform to our guidelines.

You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies. We advise you to look at our guidelines and revise your review and repost it. Unfortunately, we are not able to discuss individual reviews that may not have been approved.

Rated 1 out of 5 stars

I’m a 64 year old Boilermaker/Welder

I’m a 64 year old Boilermaker/Welder. I can also drive HR trucks and cranes. I’m not good for any armed forces jobs not an electrician or any type of office manager. But every second job is army/navy/airforce. The others consist of jobs in another state than where I live. So out of 100 jobs I sometimes get 1 that might fit me. Although indeed says my profile says every job suits me.
Get off your ass’s boys and girls and stop with the useless AI rubbish and get real people to do the work. Maybe that way there would be less people looking for a job/

April 11, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Mark, to explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can occasionally pull in unrelated results. We’re continually refining this so the right jobs show up first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Welder").

We would advise checking out our Career Guide page: https://www.indeed.com/career-advice, there are some great resources here that will assist with all areas of your job search.

Rated 1 out of 5 stars

They will do anything possible to waste…

They will do anything possible to waste your time and make you search more and more on their website. pretending they have thousands of jobs they will fit you with the same adds that have been there for years over and over again.

April 10, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Yura, to explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can occasionally pull in unrelated results. We’re continually refining this so the right jobs show up first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Social Media Manager").

We would also advise checking out our Career Guide page: https://www.indeed.com/career-advice, there are some great resources here that will assist with all areas of your job search.

Rated 1 out of 5 stars

Rubbish

Shitty Service

You withdraw your application. Only for people who have no proper company to send u an rejection letter. Disgusting

The so-called employer is The Gentleman Home Services Ltd

Rubbish

April 10, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Liar liar pants on fire

Non transparent pricing, conflicting information and policies that leave the the consumer with the short end.

April 8, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Sam, we are here to help. If you need any assistance, please email us at trustpilot@indeed.com with some additional details so we can further assist. Thank you.

Rated 1 out of 5 stars

Sold my phone number to scammers

Within 30 min of opening an account, my phone blew up with scams. They've violated the GDPR

Suddenly I'm getting told I'm owed on car finance I never took out.

March 19, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Adam, we take your privacy seriously and are committed to protecting your information. You can read more about how we safeguard your data here: https://www.indeed.com/legal/privacyfaq.

If you feel unsure about a job, you can report job listings directly to our internal review team. To learn more about this please use the link below!https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job. Also, check out our Security page: https://www.indeed.com/security.

Rated 2 out of 5 stars

Old outdated postings and scams

Used to a good job site but now it's filled with scam and old job postings looking to steal your information. Employers accounts also get hacked frequently. Indeed is only looking to steal and sell your information, its not set up to actually have you find a job anymore. Trying to delete your account is also an extreme hassle as there is no option and you have to file a request with their help center now. The amount of time you'll waste on here applying to old or ghost postings is insane. They just want to pad the numbers and make it look like your getting somewhere

April 9, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi, Josh! Job postings on Indeed are uploaded directly by employers, and we always encourage them to close their listings once they've made a hire. If a job is still visible on Indeed, it means the employer has actively posted it and should be hiring for that position. Our goal is to make sure jobs on Indeed are legitimate opportunities for our job seekers. We take Search Quality seriously: https://indeedinc.my.site.com/employerSupport1/s/article/115005915763?language=en_US. Here is a resource with guidelines for safe job search tips: https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-a-Safe-Job-Search. In addition, we take your privacy seriously and are committed to protecting your information. Indeed does not sell your personal data. You can read more about how we safeguard data here: https://www.indeed.com/legal/privacyfaq. We also have security measures, such as 2FA, to enhance account security. To have your data removed from Indeed, you will need to fill out the following form: https://requests.hrtechprivacy.com/create?entity=INDEED&hl=en_US. Once our Privacy Team receives your request, they will follow up with you via email to confirm it and provide instructions. Please note, they will not begin processing your request until it is confirmed on your end. Please keep in mind that once you fill out the form and confirm that you wish to have your data removed from Indeed, you cannot use the email address you enter on the form again on Indeed. We do not have a timeframe as to when the process will be completed. However, when it is complete, our Privacy Team will notify you via email. Thank you for taking the time to leave us some feedback.

Rated 1 out of 5 stars

Don't trust their reviews

If I write any negative review on a particular company no matter how I word it it's gets rejected as it doesn't meet indeed guidelines and isn't a reflection of the working environent. Yet you see reviews of other companies like this "great place if you like getting mugged off for little money. tbh the people are great but the General manager is a little boy and the other managers dont know there ar se from there elbows" I saw that review today. Yet no matter how I word my bad experience at a job despite my review being a truthful experience of the environment and low staff moral and management style it's never allowed. You see so many reviews that should be rejected so much more yet no matter how you word yours it's rejected. It's like certain companies are paying Indeed. The joke is I've written a review had it rejected, then I've literally copied and pasted it on another company "just to see" and it's been allowed. I've even written a review that's been allowed, then my wife has written the same review a week later and it's been rejected for "not meeting guidelines" lol DONT TRUST INDEED REVIEWS what so ever

April 8, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hello! All company page reviews on Indeed are subject to a moderation process. Our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company. However, if any part of a review violates our guidelines, we will not post it. If you wrote a review for a company it may still be undergoing moderation as this process can take up to 48 business hours. If after 48 hours, you notice the review has not been posted or that the review was removed after being posted, it is likely that the review did not conform to our guidelines. You can view the guidelines at: https://support.indeed.com/hc/en-gb/articles/360046789111-Company-reviews-best-practices-policies-and-guidelines. We advise you to look at our guidelines and revise your review and repost it! Unfortunately, we are not able to discuss individual reviews that may not have been approved.

Advertisement
Rated 2 out of 5 stars

Review

Looks easy to use but if you never get a job through it then what's the sense?

April 6, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Reka, we know job searching can be tough and discouraging, especially when you're not hearing back from employers. While Indeed isn't directly involved in the hiring process, we recommend checking out this resource on our Career Guide about what to do if you're not hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. We wish you the best of luck in your job search!

Rated 1 out of 5 stars

Not free, blatant false advertising

Before you invest time trying to claim a free advert ,dont bother. I listed one role 9 months ago , went unfilled. Now I ant list this role again with "sponsoring" the job . Its not free and their marketing claims are false.

April 7, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Kieran, employers can currently post up to 3 free hosted jobs per calendar month. Once you reach that limit, any additional jobs you create or reopen in the same month will need to be sponsored in order to appear in search results. Each free job can also receive up to 30 days of free visibility; after 30 days, it will pause and require sponsorship to go live again.

These limits help keep our marketplace fair and ensure good visibility for employers who invest in sponsorship, while still offering meaningful free access each month.

Rated 1 out of 5 stars

98% of the jobs are scammers

98% of the jobs are scammers. Do not put your phone number, address, or email on your public profile or resume. When filling out applications avoid filling out recruiters online forms. Most of these are information farms for scammers. Waste of time in my opinion, if you see a job you want call that said company directly.

March 13, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi, Tim! Our goal is to make sure jobs on Indeed are legitimate opportunities for our job seekers. We take Search Quality seriously: https://indeedinc.my.site.com/employerSupport1/s/article/115005915763?language=en_US. If you ever come across jobs on Indeed that you have concerns about, you can click "report." Here is a resource with guidelines for safe job search tips: https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search. Also, we take your privacy seriously and are committed to protecting your information. You can read more about how we safeguard your data here: https://www.indeed.com/legal/privacyfaq. Thank you for taking the time to leave us some feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look