Mr. Rashad Russell went above and beyond with his customer service. I needed a hinge that had been discontinued; Rashad had me email him pictures of the hinge and promptly found a replacement. I infor... See more
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Hardware Source provided good replacement hinges for our original 1960’s hinges. They arrived quickly. A couple of the hinges had an issue and the customer service response was excellent. After we s... See more
Rashad helped me find the right hinges for my armoire through hinge finder. They were a perfect fit. Unfortunately, I received one set of different hinges but Rashad came through again and shipped the... See more
Bought a crank assembly for a casement window online from Hardware Source. A week or so later I got a call from them saying the assembly would be a couple weeks late arriving. I received it a few day... See more
Company details
Information provided by various external sources
HardwareSource is the specialty hinge division of San Diego Hardware. We’ve been the complete hardware and hinges source for San Diego and Southern California since 1892 (no, that is not a typo). Which means you can depend on our service and quality products now. Or when you re-order from us weeks, months and years from now.
Contact info
5710 Kearny Villa Rd. Suite A, 92123, San Diego, CA
- 1-877-944-6437
- www.hardwaresource.com
Hasn’t replied to negative reviews
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Discontinued hinge plate
The product I needed and ordered via a link from Hardware Source was not correct. I later found that the plate I need ed to replace a broken one is no longer available. The pictures on the website did not match the products available. Surprisingly, the plate I need is still shown in sets including the entire hinge assembly.
Helpful employee that made sure I got…
Helpful employee that made sure I got the part I needed.
Could have found it cheaper at other sources.
Delivered on time, product quality was good.
Ordered Pie Shaped Cabinet center hinges.
Very fast shipping on hard to find…
Very fast shipping on hard to find vintage looking hinges!
It was very helpful that they have a…
It was very helpful that they have a place on the website to upload photos so they understood what I was looking for.
Kitchen cabinet door hinges
It was easy to search for the correct cabinet door hinge, and the added information assured me the hinge was correct. When I received the hinges they were an exact match.
Extremely knowledgeable and friendly…
Extremely knowledgeable and friendly customer service person. Also, great pricing and fast delivery!
I did not receive my total order
I did not receive my total order. Hinges were in a paper bag loose. I ordered 8 hinges and 9 #10 wood screws and 16 #6 wood screws. I only received 8 of the #6. I did not call company. I went to local hardware store and purchased. Poor packaging and or picking of order. Happy with product and quick shipment.
My order arrived sooner than expected
My order arrived sooner than expected
Got exactly what I ordered too
Thy took the time to help me find the…
They took the time to help me find the special cabinet hinge, they asked the right questions to get the info needed to satisfy my unique need.
Speedy delivery
Speedy delivery. Great quality!
And so wonderful to see a US company still in biz that can provide this type of quality and service!!
excellent pricing and quick service.
Your team member was very helpful
Your staff was very helpful working out details to place our order. The hinges were great. I typically don't take time to fill out surveys, but you were great to work with. Thank you
p.s.
We have already recommended you to the company that refinished our cabinets.
fast service great price great fit
One on one interaction is very helpful
One on one interaction is very helpful; I would suggest for every order to assign an agent in the event a customer has a question. Customer service will ensure your customers come back. I am willing to pay more for that one on one because in the end, if I get exactly what I need then it can actually save me money.
Good prices and helpful onfo
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