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Hairtrade.com Reviews 1,698

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TrustScore 4.5 out of 5

4.6

Wellness Center
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often noting that orders arrive quickly and are well-packaged. Many consumers appreciate the excellent prices and the wide availability of desired products. The overall service is frequently highlighted as outstanding, with people expressing satisfaction with the ease of ordering and reliable transactions. However, some customers also noted issues with the delivery carrier, mentioning instances where orders were delivered to the wrong address or experienced poor service. A few people also reported receiving products with manufacturing defects, such as a faulty thermostat in a hairdryer.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the prompt and... See more

Product

Clients share positive opinions on product. Customers consistently praise the outstanding quality of products... See more

Order

Reviewers mention positive feedback about their orders. Many customers found the ordering process easy, with... See more

Price

Users describe positive interactions with price, consistently highlighting competitive and low prices. Many... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and reliable service, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent service. I ordered a hairdryer which was despatched and arrived promptly. Unfortunately the dryer had a faulty thermostat so the heat setting switch did nothing. One phone call to the compan... See more

Rated 5 out of 5 stars

As always, items always available at reasonable prices. Items delivered well packaged and usually within 48 hours of ordering.I have shopped with Hairtrade for a fair few years and will continue to do... See more

Rated 5 out of 5 stars

As always I am pleased with the hair care products purchased from hair trade. But not very pleased with the carrier they use for sending them. Royal Mail had been great few years back but now their se... See more

Rated 5 out of 5 stars

Exactly what I ordered and quick delivery service could not be better always get my hair products and always happy well done

Company details

  1. Wellness Center

Written by the company

As the leading UK retailer of human hair products, We stock a comprehensive range and are proud to offers you only the best the industry has to offer. You will find the finest 100% human hair such as silky wefts/weaves, clip-in, pre-bonded, and synthetic hair extensions. Whether you're searching for authentic human hair or high-quality synthetic hair, Hairtrade has what you need. Browse through our many product lines to find the one that is right for you! We are proud to have a huge range of clip in hair extensions with various fitting&type available, for example Full head set/individual pieces/Instant clipins half wigs, Wavy/Straight, Human Hair/Synthetics, for more info about clip in hair extensions please go to the Hair Faq for more info and demonstration.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Faultless service

Faultless service. Good price, easy transaction, delivered when they said it was going to be delivered. Will definitely use again, thank you.

March 10, 2026
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Rated 3 out of 5 stars

My order was delivered to the wrong…

My order was delivered to the wrong address

February 2, 2026
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Reply from Hairtrade.com

Sorry to hear that can you contact customer service for further details, please note we do not alter any order details including delivery address unless customer have requested it

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