Gumtree Australia Reviews 786

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 560 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the platform easy to use for selling various items, with many praising its intuitive interface and efficient process. The service is often highlighted for its effectiveness in connecting sellers with genuine local buyers, leading to quick and successful sales, even for higher-value items. People appreciate the hassle-free experience and the ability to sell products without exorbitant fees, making it a preferred choice for many. However, some customers also noted issues with the website's updated interface, finding it less user-friendly and requiring too many clicks to manage ads. A few other people also felt that the search engine functionality has declined, and some experienced difficulties with account access due to stringent security questions. Additionally, there were mentions of items taking a long time to sell and concerns about the high cost of optional extras.

What people talk about most

Product

People report positive experiences with product, finding it easy to sell items and connect with genuine... See more

User experience

Users describe positive interactions with user experience, highlighting the platform's ease of use for... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use for listing and... See more

Price

Customers had ambiguous experiences with price, with many finding prices to be good, reasonable, or even... See more

Service

Reviewers mention positive feedback about service, with many customers reporting good, friendly, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's not too difficult to sell things on Gumtree in Sydney, a fewer buyers make nonsense offers, you got to be careful in dealing with people,.but at the end, there still are a few Genuine Buyers and... See more

Company replied

Rated 5 out of 5 stars

Despite selling most items on FB Marketplace, I still list them on Gumtree as well and occasionally sell here. Interestingly, it's often the higher value items, like my caravan, the sell on Gumtree.... See more

Company replied

Rated 5 out of 5 stars

Gumtree has always served me well. Easy setup and navigation. Ease of refreshing items if not sold in the specified time of 1 month on the free listing. Early warning when ads are about to expi... See more

Company replied

Rated 5 out of 5 stars

Gumtree's interface is great and easy to use. However, it no longer attracts buyers. The item was sold via Facebook Marketplace, which has a terrible interface and menu system but, strangely, does a... See more

Company replied


Company details

  1. Online Marketplace
  2. Media Company

Written by the company

Gumtree.com.au is Australia’s local marketplace, connecting more than 7 million* buyers and sellers every month in the local community. Buy, sell and find almost anything across hundreds of categories – including: Home & Garden, Cars, Jobs and more. Find what you’re looking for with ease and post on the move with the Gumtree App. You can easily download from the App Store or Google Play. *average Jan-dec 2016, Nielsen


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

786 reviews

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Rated 5 out of 5 stars

Easiest transaction ever

Easy, good communication, prompt collection

May 31, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Lucy,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you had such an easy transaction with good communication and prompt collection, and we truly appreciate your positive experience and support.

Rated 5 out of 5 stars

happy happy chap

June 1, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi,

We're happy that you're happy and that your item has sold. Thank you for your positive feedback and we look forward to the next sale!

-The Gumtree Team

Rated 4 out of 5 stars

Long term ad

Long term ad, easy to re-post. website very easy to use, great site.

May 31, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi,

We are so glad you found our website easy to use and appreciate your positive feedback! Thank you for sharing.

-The Gumtree Team

Rated 5 out of 5 stars

BMW Motorcycle Parts

Easy sale with great communication from the purchaser

May 31, 2026
Gumtree Australia logo

Reply from Gumtree Australia

We are so glad to hear about your positive experience and that the communication between you and the buyer went well. Thank you for your kind words!

-The Gumtree Team

Rated 4 out of 5 stars

Great network of buyers and value for…

Great network of buyers and value for money.

May 31, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi,

We're happy to hear you found a great network of buyers and that it was good value for money. Thank you for your positive feedback!

-The Gumtree Team

Rated 3 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi,

We're happy your item has sold, however, we are sorry that it took a while to sell. We are always working to improve our process and we do welcome all of the feedback and hope your next experience is much more positive.

-The Gumtree Team

Rated 1 out of 5 stars

Gumtree or ali express

Obviously gumtree dont care about our opinion, I opened gumtree app in 30 seconds it opened ali express app 4 times omg is it gumtree. Or is ali express.

May 31, 2026
Unprompted review
Gumtree Australia logo

Reply from Gumtree Australia

Hi Ron,

We're very sorry to hear about your experience on the app.

Please contact us via chat or email so that we can take a look into this:

https://help.gumtree.com.au/AU?cu=1&

-The Gumtree Team

Rated 5 out of 5 stars

Free flatform to buy and sale

Free flatform to buy and sale. Not recommend GumtreePay as buyer can open chargeback to bank to take money back.

May 30, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Thomas,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear you’ve found Gumtree a useful platform for buying and selling, and we also appreciate you sharing your comments about Gumtree Pay. If you’ve had a payment related concern, please feel free to contact us directly so our team can look into it further and assist.

Rated 4 out of 5 stars

Easy to post and manage ads

Easy to post and manage ads. Item sold fairly quickly

May 23, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Ben,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear you found Gumtree easy to use for posting and managing ads and that your item sold fairly quickly. We truly appreciate your positive feedback and support.

Rated 5 out of 5 stars

great experience

May 30, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Benny,

Thank you for taking the time to leave us your feedback.

We’re delighted to hear you had a great experience, and we truly appreciate your kind words and support.

Rated 5 out of 5 stars

The smart way to dispose of unwanted goods.

Ease of placing ads. Immediate confirmation.Clarification of describing article.Regular progress reports.Convenience of replying to enquirers. All this at no cost unless more exposure, than a small fee is applicable.

May 29, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Eddy,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you found Gumtree a smart and convenient way to sell unwanted goods, and that the ad posting and enquiry process worked well for you. We truly appreciate your thoughtful feedback and support.

Rated 4 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi there M Merrick,

Thank you for taking the time to share your feedback with us.

We appreciate you sharing your experience, and we understand that sometimes adjusting the price can be part of getting a sale across the line. Thank you for using Gumtree.

Rated 5 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi Ian,

Thank you for taking the time to leave us your feedback.

We’re delighted to hear the sale worked out as planned, and we truly appreciate your positive experience and support.

Rated 4 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi Warwick,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear you had a successful sale after a few enquiries, and we truly appreciate you sharing your experience with Gumtree.

Rated 5 out of 5 stars

Quick easy sale

May 28, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Leon,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you had a quick and easy sale, and we truly appreciate your support and positive experience with Gumtree.

Rated 5 out of 5 stars

Gumtree is a good way to advertise your…

Gumtree is a good way to advertise your stuff, but be aware of the scammers out there.

May 28, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Mark,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear you’ve found Gumtree a good way to advertise your items, and we also appreciate you highlighting the importance of staying alert to scams when buying and selling online. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

To busy ATM

Please just cancel my Ad and let me out of this system

June 5, 2025
Gumtree Australia logo

Reply from Gumtree Australia

Hi Kerryn,

It looks like you were able to successfully delete your ad. Please contact our Helpdesk if you need any assistance, thank you for your feedback!

-The Gumtree Team

Rated 5 out of 5 stars

Very dependable

The purchaser was polite turned up and easy to negotiate fairly.

May 27, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Derek,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear your buyer was polite, turned up on time and that the negotiation was fair and straightforward. We truly appreciate your positive experience and support.

Rated 4 out of 5 stars

i have no experience with that company

i have no experience with that company, a forced screen.

May 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Paul,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear this was your experience, and we appreciate you raising it. Your feedback is valuable and helps highlight where the experience may not have felt clear or expected.

Rated 5 out of 5 stars

neat

neat, clean sale

May 23, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Dale,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you had a neat and clean sale, and we truly appreciate your positive experience and support.

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