Electra Reviews 259

Réseau que j'utilise très régulièrement depuis 1 an : bon maillage, en expansion, tarif attractif, charge rapide, bonne disponibilité des bornes, plus & charge, ...

Algorythm should be reviewed as it includes locations in the planning which itself, gives as "closed". Also location accuracy is not sufficient. Saying that charging stations are at a shopping mall is not helpful especially when the centre is really large and no ground (signs of any kind) indications are present. In one case chargers were given as CAP3000 shopping center in St. Laurent du Var which is so huge that it has separated in North and South parking. No clear indication was given by the app so we had to drive around 15 mins and ask to be able to locate the chargers. A simple coordinates info would solve the problems for all locations without a dedicated address. Very frustrating!

Another company thinking AI will save money.
Tried to register in application but did not receive confirmation SMS code. Contacted help center in the app itself - as usually - useless help routing me to the help email. Wrote email, guess what, got answer from AI chat bot again asking me the same, providing pointless clues.

So welcome at IONITY. Can't imagine I will have such experience in winter, if the issue occurs, at charging station.

Hi Electra team, I just wanted to share a quick note – my charging sessions with Electra always go smoothly, and it has truly become my favorite charging network. Thanks for making EV life so easy and reliable!

Easy to book, easy to use!

Pratique, facile à utiliser, prix corrects!

Station used by Uber drivers waiting for airport rides. 12 out of 14 cc ars petrol or not on charge. Atmosphere not very pleasant due to group of drivers.

Bien mais attention au marquage 2 sur la borne mais 10 au sol
Hôtel ibis thalassothérapie le Touquet

Very easy to book through the app. Charging went smoothly and pricing is reasonable. Also nice that in my instance, the station was at an Ibis hotel if you want by a coffee or use the toilet.