GlobalRose.com Reviews 3,727

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers consistently praise the service, highlighting its excellence and the company's commitment to ensuring a positive purchasing experience. People appreciate the quality of the flowers, often describing them as beautiful, vibrant, and long-lasting, especially when they arrive in good condition and on time. The ease of the ordering process is also frequently mentioned as a positive aspect. However, some customers were dissatisfied with the product, specifically noting issues with flowers arriving wilted, damaged, or not fully bloomed, requiring extra care or arriving too early for their event. There were also instances where the delivered flower colors did not match the descriptions online, or the quantity received was incorrect. Delivery services occasionally caused frustration due to delays, early arrivals, or damaged packaging, sometimes attributed to the carrier.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality. While some customers received beautiful, fresh... See more

Quality

Consumers find quality to be ambiguous, with some praising the excellent quality, vibrant appearance, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast delivery, on-time... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the easy ordering process,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the company for going... See more

Based on these reviews

Rated 4 out of 5 stars

The customer service and delivery time was fantastic. I ordered Alstroemeria and carnations. Unfortunately my carnations didn't fair well even though I followed delivery instructions. Make sure you al... See more

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Rated 4 out of 5 stars

I thought your flower colors selection was quite impeded. It seems to me that I could order by the dozen instead of ordering by 20 or 30 blooms, which is not even divisible by 12. Nevertheless ever... See more

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Rated 4 out of 5 stars

The only downside was the flowers were not bloomed very far along when I had them arrive the day prior to the event. That was an ordering mistake on my end, since the website states to order a few day... See more

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Rated 4 out of 5 stars

I have ordered roses at least once a year for the past 15 years. I know they are bulk order and that the flowers need some attention when they arrive. This time the roses seemed especially wilted... See more

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Rated 5 out of 5 stars

I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... See more

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Rated 5 out of 5 stars

Received two beautiful white floral bouquets and they were gorgeous!!! Lasted a very long time and the flowers were quickly revived after doing stem cuttings and placing them in water. Blooms were f... See more

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Rated 5 out of 5 stars

The company went above and beyond to make my purchase great! I ordered 40 yellow roses for my daughter’s 40th birthday. Unfortunately only 25 were delivered. I reached out to Global Rose and after we... See more

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Rated 5 out of 5 stars

The roses arrived on time and I order next day shipping. They were absolutely beautiful and made the perfect birthday gift. These roses were the most gorgeous shade of red I’ve ever seen. They have bl... See more

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Rated 5 out of 5 stars

We ordered 3500 rose petals 1 week before our wedding, and they arrived in time, in great condition. The petals were reasonably priced and made our ceremony stand out just a little bit more. Would def... See more

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Rated 5 out of 5 stars

After placing my order, I received an email that my oder will be delayed by a day due to unforeseen circumstances. I contacted the customer service representative (Joan Taborda) online and asked if th... See more

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Rated 3 out of 5 stars

I love the roses but it arrived a day earlier than I asked for. I typically dont care if its a day early but since you can't deliver on Sunday this order arrived on Friday which was 2 days early for t... See more

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Rated 1 out of 5 stars

First order we received were dead. The support team immediately sent out another batch but they just didn’t seem fresh either. I’ve been ordering from you guys for almost two years and these last few... See more

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Rated 2 out of 5 stars

I have ordered from Global Rose many times and this is the first time I have been disappointed with the product I received. The carnations were beautiful. However, the leatherleaf ferns were already... See more

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Rated 5 out of 5 stars

They arrived on time and looked amazing! I did all my own wedding flowers, but with GlobalRose's beautiful quality, you couldn't even tell—everything looked professionally arranged. So thrilled with t... See more

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Rated 1 out of 5 stars

I made an order over a week ago for my wife’s birthday yesterday 1/30. The flowers never arrived!! Very disappointed with this company. Thank god i didn’t subscribe to their repeated orders. Never usi... See more

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Rated 5 out of 5 stars

Beautiful roses! They arrived on time just make sure you are at home to receive them! I was a little intimidated by the directions of keeping them fresh and bloomed, but I followed all the directions... See more

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Rated 5 out of 5 stars

I ordered sunflowers, white roses, and eucalyptus for the main flowers in my wedding bouquets. First, the flowers were absolutely beautiful and arrived on time. The sunflowers did arrive 4 days too ea... See more

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Rated 2 out of 5 stars

The first order I received was absolutely stunning. I followed all of the instructions and the Roses lasted for days!! This most recent order arrived and all of the roses had brown tips or brown peta... See more

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Rated 5 out of 5 stars

It was easy to order, the Carnations were beautiful and we were impressed by the quality of the stems. Unfortunately, Fedex had to make it very difficult for us to get the two packages. When 3 PM... See more

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Rated 3 out of 5 stars

Roses were extremely small and not near their size advertised and did not look like the photo “wedding roses” however the company did correct the issue with compensation. If you’re going to order rose... See more

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Rated 5 out of 5 stars

Flowers came when expected and were clearly packaged with care. The box was a little damaged, but that's no fault of Global Rose! I appreciate how easy it was to order the flowers and will definitely... See more

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Rated 5 out of 5 stars

We ordered 20 blue hydrangeas from Global Rose for our son and daughter-in-law’s wedding rehearsal dinner, and they were nothing short of exquisite. The blooms arrived right on time and in flawless... See more

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Rated 5 out of 5 stars

The delivery was as promised and the arrangements was more than expected.. Finally found on line delivery that delivered more than expected. Way to go global rose and the growers out of Colombia. 5 st... See more

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Rated 5 out of 5 stars

The blooms were not all full just yet so they will give more time to enjoy. The Babies Breath fillers gave them a very romantic elegance as well. Recommend getting the filler if getting these roses... See more

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Rated 4 out of 5 stars

Quality was wonderful! Beautiful flowers. Well packed. Shipped well. 2 boxes got stuck in customs and arrived a day late. I scheduled delivery a day earlier than actually needed, so it was fin... See more

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Rated 5 out of 5 stars

The 500 roses came in on time, were packed great, and are still going strong even in this summer weather. They smelled wonderful, and looked awesome for our event! Would definitely order again!

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Rated 5 out of 5 stars

I have worked with flowers for 40 years and these white mini callas are the most beautiful I have seen. They arrived extremely well packed and protected. I’m very impressed with both the quality of th... See more

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Rated 5 out of 5 stars

Arrived on time and looking incredible! Did all the flowers myself for the wedding but you couldn’t even tell! Looked professionally done because of the beautiful quality GlobalRose delivered!

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Rated 5 out of 5 stars

Global Rose was the best choice for me based on a great many reviews of various sites. I could buy just the cut flowers that I needed rather than ready made arrangements. The ordering process was easy... See more

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Rated 5 out of 5 stars

Ordered roses, carnations & spider mums for my nephew's funeral. Gorgeous and fresh! The arches tuened out beautiful! One of my new favorite places.

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Rated 5 out of 5 stars

Thank You! I was so worried my order would not arrive in time. But you all came through and my daughters roses for her wedding got here in perfect time and they were absolutely beautiful!

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Rated 2 out of 5 stars

I ordered 10 hydrangeas for a home arrangement feeling hopeful that they would live longer as they were supposed to be delivered directly from the supplier. The box arrived very damaged and 4 of the... See more

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Rated 3 out of 5 stars

The flowers arrived on time. They were not stored in any sort of moisture/water which made the petals a little brown. The blooms opened up in time our event, but I was a little disappointed in the qua... See more

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Rated 5 out of 5 stars

Not only did they arrive on time they were beautiful!! I have ordered two years in a row for Easter and we will always order from Global Rose. So many amazing colors to choose from and packaging is to... See more

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Rated 4 out of 5 stars

The person ordering, Deanna, sent these flowers to Donna. I only know they were received. Last time I ordered flowers to be delivered to me, the doorbell wasn't rung - it was a hot September day... See more

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Rated 4 out of 5 stars

Most of the flowers were beautiful and in wonderful condition. The white ones were mostly unsellable but this was my first time purchasing so I’m not sure if I did something wrong. I would order again... See more

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Rated 2 out of 5 stars

The roses didn’t come with the paper I selected on the site when ordering. In fact, it didn’t come with any paper at all. Also the prep work involved into making the flowers presentable is cumbersome.... See more

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Rated 4 out of 5 stars

Most of the roses were great and were in good condition. The petals on light pink color were brown on the edges. They looked several days old. The other colors of the flowers were in beautiful conditi... See more

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Rated 1 out of 5 stars

Blue hydrangeas I ordered or die… They were not a fresh true color in nature… Which I confirmed with Global Rose before I purchase them that they would not be a flower.. however, I was going to hav... See more

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Rated 5 out of 5 stars

We've used GlobalRose for 2 years for Mother's Day and have always been happy with the service and quality of the flowers. We will continue to use for holidays in the future!

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Rated 5 out of 5 stars

The roses were beautiful! : ) I was worried because one box of 50 was delivered after the first, but they were just as beautiful as the first. We received them 3 and 2 days before the event and the... See more

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Rated 5 out of 5 stars

Problem with delivery but your team quickly jumped in and found my flowers. Great quality, great customer service! Would definitely use you again!

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Rated 2 out of 5 stars

Process of ordering was an easy but the flowers arrived a day later than it said it would. Once they arrived, the flowers were not the color description as described online. I ordered burgundy calla l... See more

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Rated 1 out of 5 stars

Do not order from this company. The flowers are shipped from Colombia with no water source or even a damp towel to keep them fresh. Mine arrived three days late and were completely dry and withered... See more

Rated 3 out of 5 stars

For the most part we were reasonably satisfied. My shipment was divided into 5 FedEx tracking numbers. Two of the tacking numbers arrived on the scheduled arrival date. The other 3 arrived one day af... See more

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Rated 1 out of 5 stars

50 roses delivered to my wife in a box. Roses withered and discolored. Leaves falling off every where. Customer Service was a joke. Literally told me to water them and send more pictures after 12 hour... See more

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Rated 1 out of 5 stars

I was expecting my flowers by April 30. My wedding is this saturday. I contacted customer service and they just told me that fedex has not a delivery date yet. Fedex told me they will update the statu... See more

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Rated 1 out of 5 stars

Unfortunately, I was so excited because of the majority of the reviews were very positive but my experience today was heartbreaking. My partner he ordered me 50 red stem roses and they came in horribl... See more

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Rated 4 out of 5 stars

We received our roses in great condition there were 3 roses broken out of the 100 order. Would have been 5 star if we could have gotten the color we originally ordered for our event. But the red wer... See more

Company replied


Company details

  1. Wedding Service
  2. Flower Market

Written by the company

The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Satisfied with my product

Through ordering and delivery, the process was smooth. The centerpiece I ordered were beautiful.

July 31, 2025
Unprompted review
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Reply from GlobalRose.com

We’re happy everything went smoothly and the flowers brought beauty to your day. Thank you for choosing GR!

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Rated 5 out of 5 stars

Beautiful!

Beautiful!

July 29, 2025
Unprompted review
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Reply from GlobalRose.com

Thank you for the 5 stars! We’re happy you loved the flowers and appreciate your support.

Rated 5 out of 5 stars

I got the flowers on the date that I…

I got the flowers on the date that I asked for and the flowers were packaged really well. My mom loved them and made 4 arrangements instead of the 2. So flowers around the house.

July 30, 2025
Unprompted review
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Reply from GlobalRose.com

That’s lovely to hear! We’re happy the flowers were as expected and brought joy to your mom. Thank you for choosing us!

Rated 3 out of 5 stars

The flowers were pretty but there…

The flowers were pretty but there weren't as many flowers as I expected. I had pictured much bigger bunches for the price

July 23, 2025
Unprompted review
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Reply from GlobalRose.com

Dear Lynn Ann,

Thank you for your feedback and for giving us the opportunity to be part of your special occasion.

We’re glad to hear you found the flowers pretty, though we’re sorry to learn the quantity didn’t meet your expectations. Our product descriptions aim to provide clarity on stem counts and sizing, but we understand how visual expectations can vary.

We truly value your input and will take it into consideration as we continue working to improve our offerings. If you have any specific concerns or suggestions, feel free to reach out—we’d be happy to assist you directly.

Warm regards,
Customer Service Team
Global Rose

Rated 3 out of 5 stars

Quality - mid, Delivery - Fabulous

The roses were a little droopy and the baby's breathe was pretty sparse. The delivery was right on time and greatly appreciated!

July 25, 2025
Unprompted review
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Reply from GlobalRose.com

Dear Paula,

Thank you for your feedback, and we’re very glad to hear the delivery arrived on time and as expected.

We’re sorry to learn that the quality of the roses and baby’s breath did not fully meet your expectations. Please note that in order for us to investigate and assist with any quality issues, we kindly ask that all concerns be reported to claims@globalrose.com within 24 hours of delivery, as stated in our policy.

Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future with an improved experience.

Warm regards,
Claims Department
Global Rose
www.globalrose.com
Instagram: @globalrose

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Rated 5 out of 5 stars

Amazing flowers

Amazing flowers! Wow'd my mother-in-law for her 40th wedding anniversary. We cried!

July 18, 2025
Unprompted review
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Reply from GlobalRose.com

Thank you for sharing! We’re honored to have played a part in such a meaningful celebration, and we're at your service whenever you need more fresh flowers.

Rated 5 out of 5 stars

Great Service

Great service! Roses always beautiful

July 22, 2025
Unprompted review
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Reply from GlobalRose.com

Thank you so much! We're glad you’re happy with our service and roses. We look forward to serving you again!

Rated 3 out of 5 stars

There was a few missing roses

July 19, 2025
Unprompted review
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Reply from GlobalRose.com

Dear Erika,

Thank you for your feedback.

We’re very sorry to hear that some roses were missing from your order. In order to properly investigate and resolve any issues, we kindly ask that all concerns be reported within 24 hours of delivery by contacting us at claims@globalrose.com.
We appreciate your understanding and hope to have the opportunity to serve you again under better circumstances.

Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram: @globalrose

Rated 3 out of 5 stars

Comes in good timing

Comes in good timing. Some flowers came in kind of dying, but other than that everything was good.

July 10, 2025
Unprompted review
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Reply from GlobalRose.com

Dear Andrea,

Thank you for your feedback—we’re glad to hear that the order arrived on time and that you were generally satisfied.

Regarding the flowers that arrived in less-than-optimal condition, please note that in order to investigate and address such issues, we kindly ask that customers contact us within 24 hours of delivery by emailing claims@globalrose.com. This allows us to assess the situation promptly while the flowers are still fresh.

We appreciate your understanding and thank you again for choosing Global Rose.

Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram: @globalrose

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Rated 3 out of 5 stars

I had ordered the Christmas colors and…

I had ordered the Christmas colors and they substituted pink instead of more red and white I couldn’t use 1/3 of each order

July 18, 2025
Unprompted review
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Reply from GlobalRose.com

Dear Dawn,

Thank you for your feedback.

In cases like this, where there may be a quality issue with a perishable product, we kindly ask that we be contacted within 24 hours of delivery at claims@globalrose.com so our team can properly investigate and assist you.

We truly appreciate your understanding and your support of Global Rose.

Best regards,
Customer Service Team
Global Rose
www.globalrose.com

Rated 5 out of 5 stars

Awesome

The 500 roses came in on time, were packed great, and are still going strong even in this summer weather.
They smelled wonderful, and looked awesome for our event!
Would definitely order again!

July 19, 2025
Unprompted review
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Reply from GlobalRose.com

We're glad the roses made a lasting impression at your event, and we love being part of special moments! Thank you for choosing GR.

Rated 5 out of 5 stars

The delivery was as promised and the…

The delivery was as promised and the arrangements was more than expected.. Finally found on line delivery that delivered more than expected. Way to go global rose and the growers out of Colombia. 5 stars..

July 15, 2025
Unprompted review
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Reply from GlobalRose.com

We’re proud of our products and we love to have exceeded your expectations. Thank you for the 5 stars and kind words!

Rated 4 out of 5 stars

Was in time and great product

Was in time and great product. Flowers were fresh and in excellent concision.

July 11, 2025
Unprompted review
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Reply from GlobalRose.com

Thank you for the kind words! We're happy everything arrived as expected. It’s always our goal to deliver beautiful, fresh flowers!

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Rated 5 out of 5 stars

Everything was packed beautifully and…

Everything was packed beautifully and arrived on time!!! Thank you so much.

July 10, 2025
Unprompted review
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Reply from GlobalRose.com

Thank you, Michele. It’s our pleasure to be part of your special moments, and we look forward to serving you in the future!

Rated 5 out of 5 stars

Flowers were stunning

Flowers were stunning

July 3, 2025
Unprompted review
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Reply from GlobalRose.com

We're happy you loved the flowers! It means a lot to us to know they brought beauty and joy. Thank you for trusting Global Rose!

Rated 5 out of 5 stars

The timeliness of delivery was spot on

The timeliness of delivery was spot on! The flowers were absolutely beautiful.

July 1, 2025
Unprompted review
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Reply from GlobalRose.com

We're happy the flowers arrived on time and brought beauty to your day. That's what we aim for, and we look forward to serving you again.

Rated 4 out of 5 stars

quick delivery albeit in the afternoon…

quick delivery albeit in the afternoon instead of the morning like usual.

July 1, 2025
Unprompted review
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Reply from GlobalRose.com

Dear Dave. Delivery times can vary since this is up to the courier, but we are glad the flowers arrived as expected, and the service was quick.

We look forward to serving you again soon!

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Rated 4 out of 5 stars

Beautiful flowers, just needed more time to open up

The only downside was the flowers were not bloomed very far along when I had them arrive the day prior to the event. That was an ordering mistake on my end, since the website states to order a few days prior so they can open up. I also did not receive a full receipt from the business, it was missing my card info so I can't prove that I was the purchaser, which is messing up my expense report LOL. For personal business, I think it's great. For professional, I would just be aware of needing more time for blooming and the receipt stuff.

June 13, 2025
Unprompted review
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Reply from GlobalRose.com

Thank you for your feedback! We recommend scheduling delivery 2–3 days before your event so your blooms have time to open and buffer for any courier delays.

We’ll reach out via email shortly to provide the receipt for your records. Know that if you ever need anything, you can contact us at support@globalrose.com

Rated 1 out of 5 stars

First order we received were dead

First order we received were dead. The support team immediately sent out another batch but they just didn’t seem fresh either. I’ve been ordering from you guys for almost two years and these last few orders were not up to your standards. I believe we received them from South America and they were always fresh. But when they were delivered from Florida every order looked dead and dried out

July 1, 2025
Unprompted review
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Reply from GlobalRose.com

Dear Ethan,

Thank you for your honest feedback and for being a loyal customer over the past two years. We’re truly sorry to hear that your recent experiences have not lived up to the standards you’ve come to expect from us.

While our flowers are always shipped directly from our farms—primarily in South America—there are occasions when logistics require routing through our Miami facility. Even so, quality should never be compromised, and we regret that this has affected your orders.

We appreciate you giving us the opportunity to make things right with the replacement, though we understand it still fell short. Your feedback is extremely valuable and has been shared with our quality control team to help prevent this from happening again.

Please feel free to reach out to us directly at claims@globalrose.com if there’s anything else we can do to restore your confidence in our service.

Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram! https://www.instagram.com/globalrose/

Rated 5 out of 5 stars

Arrived on time

Arrived on time, and very beautiful. Would order again!

June 26, 2025
Unprompted review
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Reply from GlobalRose.com

Thank you for sharing and for choosing us for your special moments. We'll be happy to assist you in the future!

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